Stearns & Foster
Mattress Ratings & Reviews

Stearns & Foster logo
89/100
Excellent
Back Support
64
Pressure Relief
64
Sleep Quality
68
Stays "Cool"
72
Value
57
Warranty Service
57
Average Lifespan
11.9 Years
Back Support
64
Pressure Relief
64
Sleep Quality
68
Stays "Cool"
72
Value
57
Warranty Service
57
Average Lifespan
11.9 Years
FILTER
13k total ratings, 101 with reviews
Female
Angella
Review left on Jan 3, 2015

Buyer beware $$$ - You will not get what you paid for

My husband and I spent $2800 on a luxury (pillow top) firm mattress and box-springs after spending 25 min the first time then over 40 min lying in the bed in the showroom. The stitching is beautiful the materials look like quality on the outside with easy hold handles all around. They had a 90-day guarantee so we used it for over 60 days before we felt that the pillow-top was probably to soft and the shipping crease defect in the upper 1/3 was a problem. So we traded it in for the lux firm which is the next model down and did not complain considering the price of the lower model was $2000 that day. We were then told by American Signature if we had a problem with this new mattress it would be our problem, not theirs. Well, sad to say, after 3 months it is our problem. Immediately, we were no happier than the bed prior. This one was firmer but still falls in the middle. When we initially lie down it is very comfortable - just the bed we are looking for. After 5 hours it sinks to the point where sleeping more is a painful experience. Sometimes stuffing a pillow under my side (since I am a side sleeper) helps but then it feels too bulky. The same is true for my husband who is a back sleeper. This expensive bed is barely marginally better than the cheap beds we have purchased. It is certainly not worth the expense we paid. We are sleeping in the guest bedroom now until we find a new mattress.
This review is for Stearns & Foster
Owned for: 3-6 months
Condition: Like new

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Somewhat Harder Feel

Airborne Allergies, Arthritis, Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck)

0
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Male
JasonKansas City, MO
Review left on Dec 12, 2014

This is a great bed so far.

When my wife and I first purchased our bed we went with the lily rose which was an awesome bed, our salesman said we were purchasing the Cadillac of beds. When our new bed arrived a few days later, the Cadillac Escalade of beds was delivered so we kinda have this bed by accident, we didn't realize at first because the two looked similar But after sleeping on the Ava Rose we realized this one is way better. We've only had our new bed for a week now but we haven't had a bad nights sleep, we wake up fully rested and refreshed and I have nothing bad to say about this mattress, it's perfect for us!
This review is for Stearns & Foster Lux Estate Hybrid Ava Rose Firm

25 - 34 years old

Male

Stomach Sleeper

100-150 lbs

Prefers Somewhat Harder Feel

0
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Female
Linda &Barrie, ON
Review left on Dec 20, 2013

NO Heaven Way too soft TOO HOT

Purchased at the Brick. Highly suggested from sales. rep. for me for my fibromyalgia. I went away from the coil mattress thinking there may be breakdown with coils lifting up through the foam. She geared me to all foam. Told me it will conform and give me much more pain relief. I find it very difficult to get out of bed d/t being too soft. My body sinks too much into the mattress causing more pain. The temperature of the foam is quite hot at night..there is not enough flow of air. We had a gel mattress prior and sent it back it just made a hole of your body imprint high in the middle and body imprint on other side. Now the Brick states: they will not replace another mattress d/t already having an replaced and now we have to go the Foster & Stern. Why should a customer have to do that.. Is that customer service? I have left 5 voice mail messages to the manager at the brick with no return OR he is busy with a customer. Now what do I have to do start a big war to receive customer satisfaction. DO NOT PURCHASE STERNS & FOSTER !
This review is for Stearns & Foster
Owned for: 1-3 months
Condition: Don't know

55 - 64 years old

Female

Side Sleeper

150-200 lbs

Prefers Somewhat Harder Feel

0
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Male
M LChisago City, MN
Review left on Nov 7, 2013

Warranty ripoff and lousy customer service

I bought a Stearns and Foster Lois II Firm Queen size box spring and mattress from Sears on May, 2013. Within a couple of months of buying it one side of the mattress began to bulge out, and the top along that same side started to sag. In August I contacted Sears about the issue. It took 2 months for someone to come to my home. The person that came to my home said it was obviously a factory defect, but the decision was not his to make. He told me Sears would contact me within ten days. They did not. I had to contact them. I was told the defect was not bad enough for them to consider exchanging it. I asked to speak with a manager several times, and they refused. I find it hard to believe that someone in management who hasn’t seen the defect can deny the claim when the person that they sent to view the defect told me it was a defective mattress. I have photos that show the damage. The top now sags approximately ¾ of an inch, and at least 2 inches at the edge. The side bulges out between 2 ½ and 3 inches. This is unacceptable to me on a mattress that is now less than six months old. As a side note. When I first contacted Sears it took several calls to finally speak with someone in Sears customer service. Three calls were cut off after 30-40 minute waits. My experience with their customer service is that it is the worst I have ever encountered. Also, why didn’t they contact me with their decision, requiring me to have to call them again. I have also contacted Stearns and Foster. They had me leave a message with a representative. That was 3 days ago. And still no return call. I am no longer a Sears customer, and will never buy a product from Stearns and Foster, or Sealy. (Sealy makes more than one brand of mattress.)
This review is for Stearns & Foster Lois II Firm
Owned for: More than 3 months
Condition: Completely worn

55 - 64 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

0
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Male
Jay HSan Diego, CA
Review left on Aug 2, 2013

Stearns and Foster Disappointment

A sincerely disappointing mattress purchase. We believed in the name brand and warranty, and spent nearly $2900 on the mattress alone - a king Luxury Latex. After only three months is showed very obvious body indentions. We filed a claim, which was rejected because the mattress indentions were less than 1.5 inches. Nevertheless, there is a noticeable hump in the middle of this nearly new bed, we are disappointed, and can not recommend the purchase of a S&F mattress.
This review is for Stearns & Foster
Owned for: 1-3 months
Condition: Completely worn
0
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Female
Lisa ESan Francisco, CA
Review left on Jun 29, 2013

We love this mattress

This is our first Stearns and Foster. We originally bought the Stearns and Foster's Chastity FIRM Euro pillowtop, and it was just too firm for us. Luckily we were able to exchange it for the "plush" model, and it is perfect. We love it! We upgraded from a queen sized bed, which was a step up as well.
This review is for Stearns & Foster Estate Chasity II Plush Euro Pillowtop
Owned for: Less than a month
Condition: Don't know

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Somewhat Softer Feel

0
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Female
April TGrizzly Flats, CA
Review left on Jun 10, 2013

Don't waste your money.

Expensive and not worth a dime. The only part of the bed that has support is around the edge. If two people plan to sleep on this bed, plan on both being in a hole in the center of it.
This review is for Stearns & Foster
Owned for: More than 3 months
Condition: Completely worn

25 - 34 years old

Female

Side Sleeper

150-200 lbs

Prefers Somewhat Harder Feel

0
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Male
Mrs ACalgary, AB
Review left on Mar 2, 2013

double hammock

I would never recommend this bed or Sleep Country to anyone. Huge waste of money, so TERRIBLY ncomfortable around the one year mark, sore backs, necks, hips... Sleep Country sent out a 'technician" who used a level and ruler, that has no real measuable pressure to make the 'reading' accuarate. I think it is open to interpretation, and the 1.5' was not measured, even though we find it impossible to roll in the bed. I called back 6 months later to have them come out again, and was told they'd call back to discuss it, never heard from anyone for several weeks. When I called again, then again, it only rang and rang. Finally on the 3rd try, I got a voice mail, where I left a message, ad nobody called back. A few weeks later, I tried again, and same thing. Terrible, Crappy service.
This review is for Stearns & Foster Latex
0
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Male
Cynthia HWashoe Valley, NV
Review left on Jan 23, 2013

Don't consider EVER!!!!

$2400 down the drain. Wish I could take it back burn it in the parking lot. Plus the fact its hard to lift to just tuck in the sheets its too heavy. Why is it you can take just about everything back but a mattress? After 1 week I called to complain about the hole I was sleeping in and was told I should be sleeping in the middle or jump up and down in the middle to get the hump out. To even out the hole. Really! Sure they could send someone out but the hole or depression has to measure without any weight on it. For the money we thought we were buying a good quality mattress. Now we are stuck becasue who can afford to toss away 2400 dollars? Besides my husband says we can't.
This review is for Stearns & Foster
0
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Male
Elena PJackson, NJ
Review left on Sep 23, 2012

Horrible!

I will never by S&F again (and I was a fan for years)! This mattress sagged immediately (I am not a big person) and I am in horrible pain because I refused to believe that S&F had "sunk" so low... so I tried everything under the sun (multiple mattress toppers, hugging the side, sleeping diagonally)... do NOT buy this mattress... you will be sorry. This mattress is used on a platform bed.
This review is for Stearns & Foster Provencial
0
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Stearns & Foster Mattress Reviews - Page 9 | GoodBed