Serta
Mattress Ratings & Reviews

Serta logo
93/100
Excellent
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.7 Years
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.7 Years
FILTER
126k total ratings, 540 with reviews
Female
Candace R
Review left on Jul 17, 2014

Great for back sleeper

Great if you sleep on your back but is too firm for a side sleeper.
This review is for Serta Perfect Sleeper Kennington
Owned for: Less than a month
Condition: Don't know

25 - 34 years old

Female

Side Sleeper

100-150 lbs

Prefers Softer Feel

0
See full review

Male
CharlesDanville, AR
Review left on Jul 15, 2014

Sinks in way too much

This mattress is so hard to turn over in or get out of. The memory foam is sunk in right where we sleep, you have to sit up and then turn over, because you are in a hole.
This review is for Serta Trump Home iSeries Corbin Firm
Owned for: More than 3 months
Condition: Completely worn

Over 65 years old

Male

Side Sleeper

200-250 lbs

Prefers Harder Feel

0
See full review

Female
StephanieOmaha, NE
Review left on Jul 7, 2014

Just wish there was more information

My husband and I just bought the iSeries Vantage Plush and had it delivered yesterday. The first night of sleeping in it was GREAT! Both of us slept really well, and neither of us disturbed the other when we got up, which is a very welcome change from our last bed. Both of us are avid researchers before purchasing about anything, and it as hard for us to settle on this model because there is so little out there for reviews and information about how others viewed the bed. For the price, we are pleased, but are nervous about the seemingly common complaints about dents forming early in the bed. We love the product so far, but the complaints concern us. Hopefully it continues to be a great bed, and we don't have to worry about the issue coming up that have been mentioned by some other customers!
This review is for Serta iSeries (Pre-2021)
Owned for: Less than a month
Condition: Don't know

Under 25 years old

Female

Side Sleeper

100-150 lbs

Prefers Softer Feel

0
See full review+ 2 comments

Male
DonCastleton On Hudson, NY
Review left on Jun 15, 2014

A terrible purchase

After only a few months, it started to sag. Had the inspectors come out for a warrantly claim, but they denied it since there was not a 1.5 inch sag when nothing was on it. Trust me though, when trying to sleep it was very uncomfortable. Just got rid of it after suffering for five years, even though there was a ten-year warranty.
This review is for Serta Perfect Day Reawaken Euro Top
Owned for: More than 3 months
Condition: Completely worn
0
See full review

Male
BFairfax, VA
Review left on Jun 3, 2014

Fine at 2 months old, then permanent body impressions form

This was far more expensive than a traditional mattress, even with a Serta iComfort sale rebate price in addition to a SAMS club discount. Despite a discount club price and sale, it was delivered by the Serta "white glove" service upstairs to a 3d floor bedroom with removal of the old mattress, box spring and frame. It was fine at first. Maybe a bit too warm but the modern memory foam provided great support and weight distribution , whether lying flat on back or on one's side. But after 3 months it formed what the literature called "comfort impressions." This means body depressions that don't go away--ever. My wife and I both liked the mattress at first but then it quickly formed depressions that reminded us of a +10 yr old traditional mattress at the end of its service life. You got into bed and rolled down into a hole with none of the advertised support--and it was just 3 months old. The original effective and pleasant weight distribution was gone. It wasn't comfortable. We gave ours away to a young couple who needed a king size bed to be able to have room for their dogs and got a new but old style mattress. We'll never buy another one of these foam things. We got an old tech mattress and box springs and love it, even after 6 months. The marketing of these foam things sounded good, and felt Ok for the first 90 days, then turned into junk. I strongly recommend you find an old style mattress manufacturer, with pillow top on both sides. You will be far more satisfied then this hi-tech foam piece of junk with high dollar marketing.
This review is for Serta iComfort Prodigy Plush
Owned for: More than 3 months
Condition: Completely worn

55 - 64 years old

Male

Side Sleeper

150-200 lbs

Prefers Harder Feel

0
See full review

Male
DaveBurke, VA
Review left on Jun 3, 2014

Poor support, poor quality

I was expecting some resiliency in the springs with some comfort from the top padding but the springs are weak in the middle and the bed is already developing a "rut" in the middle. Very disappointed in this mattress and we'll be looking for a new one.
This review is for Serta Trump Home iSeries Corbin Firm
Owned for: More than 3 months
Condition: Completely worn

35 - 44 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

0
See full review

Female
KayLake Saint Louis, MO
Review left on May 26, 2014

The best mattress for 5 years

We absolutely loved this king - sized mattress for 5 years but it started sagging - it would take extra effort to roll out of the indentations in the morning as we both woke up with aching backs. We could also feel the difference when one of us would sleep in the middle that was not worn down. We paid the required $35 for inspection & were told it wasn't bad enough to qualify for any compensation in the supposed 25 year warranty. We will never buy another Serta product.
This review is for Serta Vera Wang
Owned for: More than 3 months
Condition: Completely worn

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

0
See full review+ 1 comment

Female
Barbara WPotwin, KS
Review left on May 21, 2014

Merit Super pillowtop reviews

Felt ok the first week. Hips started to hurt the second week Back and shoulder hurt the third week. After four weeks it started to eat. Not comfortable.
This review is for Serta iSeries Merit Super PillowTop
Owned for: 1-3 months
Condition: Moderately worn

Over 65 years old

Female

Side Sleeper

100-150 lbs

Prefers Softer Feel

0
See full review+ 4 comments

Female
PatLa Porte, IN
Review left on May 2, 2014

backache everyday

This is the 2nd Serta Mattress we have purchased, The first was a pillowtop that lasted only 6 years (started having problems after the 3rd year) took us time to save up for the next mattress. The 2nd Serta Mattress was icomfort insight purchased in 2011. We both liked the mattresss the first year. The second year we noticed that backaches started to return, kept turning it to no avail, turned the foundation also, no relief there either. Now we can hardly move in the morning because of backaches from sleeping on this bed. This is the second serta mattress purchased at American Mattress and will never purchase another Serta product or never purchase from American Mattress again. I visited American Mattresss this morning and talked to their rep, he sad they can send out an inspector to inspect for $120.00, I think NOT. The warranty is still in effect for this mattress but without shelling out another $120.00 to have an inspection they wont do anything for us. NEVER, NEVER NEVER AGAIN purchase Serta.
This review is for Serta iComfort Insight
Owned for: More than 3 months
Condition: Completely worn

Over 65 years old

Female

Stomach Sleeper

100-150 lbs

Prefers Harder Feel

0
See full review

Female
Mel
Review left on Apr 16, 2014

Lumpy mushy uncomfortable terrible terrible experience

We've had our mattress for less than one year initially it was nice , no odors , felt comfortable ,not too warm... At this point again not even a year old the mattress is very mushy , two large holes were my husband and I lay. We have to rock to get out of bed. We both have arm , shoulder , and hip pain. (5.3 145- 6.2 215) We both wake up in the middle of the night or early mornings and get out of bed! We no longer hold each other in bed because that too seems to just fall in. We have been sleeping on twin mattresses in our guestroom on and off for the last month. We have company coming in two days and will be forced to go back into our room and sleep on our mattress, we are not looking forward to that. We had an inspector come out. Just yesterday we found out that they are not going to do anything about our mattress only offer a 20% discount on a new one. we paid $4500 (not including the tax) for this mattress again it's not even a year old. We have never paid that kind of money for a mattress before. Sure wish we hadn't done it this time ! we paid the bed off in just a couple of months and felt so good about that. Now what? Very sad and so disappointed.
This review is for Serta iComfort Wellbeing Refined
Owned for: More than 3 months
Condition: Completely worn

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

0
See full review

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Serta Mattress Reviews - Page 40 | GoodBed