Serta
Mattress Ratings & Reviews

Serta logo
93/100
Excellent
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.5 Years
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.5 Years
FILTER
127k total ratings, 541 with reviews
Female
Rita SNew Baltimore, MI
Review left on Aug 5, 2014

Bad experience with this purchase

Initial iComfort was perfect in the store, too hard when new one delivered. Second bed was just right in the store, too soft after 2 weeks of use. Had to go thru MAJOR corporate grief to get an exchange allowed for the 3rd mattress, and add more money to the deal. Being totally leery of the foam style mattresses, due to their unpredictable break-in changes, we went to a standard coil spring model, which defeated the whole pupose of buying a mattress for medical issues in the first place. Pillows were not the ones we picked out, had to settle for a different model. Felt that after spending $4500 when we started with a $1000 bed and a free small LCD TV that we should have been eligible to exchange that for a larger TV. All in all, it was the worst retail experience of my life.
This review is for Serta iSeries (Pre-2021)
Owned for: 1 year

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Somewhat Harder

Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck), Sleeping Hot

0
See full review

Male
Carlon SWarren, MI
Review left on Aug 1, 2014

Very good bed for the price

Very good bed for the price
This review is for Serta Perfect Sleeper (Pre-2019)
Owned for: 6-12 months

55 - 64 years old

Male

Side Sleeper

150-200 lbs

Prefers Somewhat Harder

Acid Reflux, Airborne Allergies, Arthritis, Back Pain (lower / middle), Back Pain (upper / neck), Sleeping Hot, Spinal Stenosis

0
See full review

Male
Bennie HSouthfield, MI
Review left on Aug 1, 2014

Not worth the money

We call customer service about our bed that one side didn't have any support they came out but didn't do anything. So now we have to buy a new bed.
This review is for Serta
Owned for: 1 year
Condition: Completely worn

45 - 54 years old

Male

Side Sleeper

100-150 lbs

Prefers Somewhat Harder

0
See full review

Male
Joseph WMacomb, MI
Review left on Aug 1, 2014

Aweful mattress

This mattress is not comfortable. I will tell anybody who will listen not to purchase it.
This review is for Serta Perfect Sleeper (Pre-2019)
Owned for: 6-12 months
Condition: Completely worn

35 - 44 years old

Male

Side Sleeper

200-250 lbs

Prefers Somewhat Harder

Back Pain (upper / neck), Sleep Apnea

0
See full review

Female
Patricia MUtica, MI
Review left on Aug 1, 2014

Love it!!!!!! Sleep great

Love it!!!!!! Sleep great
This review is for Serta iComfort Prodigy Plush
Owned for: 1 year

55 - 64 years old

Female

Side Sleeper

200-250 lbs

Prefers Somewhat Harder

0
See full review

Male
Doug
Review left on Jul 30, 2014

Just don't buy it

The mattress lost its comfort after 3 weeks and memory foam developed amnesia and died from Alzheimer's. Don't waste your money or time on it unless you like the struggle to get warranty service thru call centres in India or wherever they are.
This review is for Serta Perfect Sleeper 75th Anniversary Varden Firm
Owned for: 1 year
Condition: Like new

45 - 54 years old

Male

Back Sleeper

150-200 lbs

Prefers Somewhat Harder

Airborne Allergies, Hip Pain, Spinal Stenosis

0
See full review

Female
Bristel BLake Orion, MI
Review left on Jul 29, 2014

this bed

I will not buy another one. The support o near the edges of the bed feel like your in a deep hole an can't get out. Also, when I try to move over toward the other side it's haft because it feels like there is a peak in the middle of the bed. I am very unsatisfied.
This review is for Serta iComfort Savant Plush
Owned for: 1 year

25 - 34 years old

Female

Side Sleeper

150-200 lbs

Prefers Somewhat Softer

Back Pain (lower / middle)

0
See full review

Female
David BLivonia, MI
Review left on Jul 29, 2014

Great mattress!!

I love this mattress, I usually prefer a little more of a soft mattress but I had to meet my boyfriend in the middle. Overall very satisfied!
This review is for Serta Perfect Sleeper (Pre-2019)
Owned for: 6-12 months

25 - 34 years old

Female

Stomach Sleeper

100-150 lbs

Prefers Somewhat Softer

0
See full review

Female
Mary ARidgeland, SC
Review left on Jul 19, 2014

I was hoping I finally found a mattress that I'd wake up ...

I was hoping I finally found a mattress that I'd wake up in the morning & not be in pain. Sadly this mattress isn't much better as far as my pain goes that I gave away. I'm disappointed.
This review is for Serta Imperial Sky Pillowtop
Owned for: Less than a month
Condition: Like new

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium

0
See full review+ 4 comments

Female
SusanCrawford, TX
Review left on Jul 18, 2014

true comfort

We bought a tempurpedic first. . And it was defective...The customer service was horrible to say the least. ..I decided to check into other brands and came across the Aim super pillow top..It has a two in one mattress. A cooling foam gel pillow top with dual coils for support. .. It is comfortable from the first time you lay on it... Every time...I am so glad Serta came up with thishybird.. and I am truly happy we own this one. ... Thanks Serta for a fabulous mattress. .I sleep well now.
This review is for Serta Perfect Day iSeries Profiles Aim Super Pillow Top
Owned for: Less than a month
Condition: Like new

45 - 54 years old

Female

Side Sleeper

> 300 lbs

Prefers Somewhat Softer

0
See full review

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Serta Mattress Reviews - Page 39 | GoodBed