Serta
Mattress Ratings & Reviews

Serta logo
93/100
Excellent
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.5 Years
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.5 Years
FILTER
128k total ratings, 544 with reviews
Male
Ken RWyandotte, MI
Review left on Sep 18, 2014

Dream Team Winner

This mattress was a prize from Fox 2 and Gardner White. We were in the market for a new mattress so I tried for about a year and finally won. With all the choices out there, this mattress suited our needs perfectly. We were very pleased with the entire experience, next day free delivery and they removed our old mattress set.
This review is for Serta
Owned for: 1 year

55 - 64 years old

Male

Side Sleeper

200-250 lbs

Prefers Somewhat Harder

Osteoarthritis

Official Response
Hi Ken, Congratulations on the new mattress! We are happy to hear it's working out for you, and we hope you enjoy it for years to come.
0
See full review+ 1 comment

Female
Constance BWarren, MI
Review left on Sep 17, 2014

My mattress seems to sink in the middle and its not even ...

My mattress seems to sink in the middle and its not even a year old. It is very uncomfortable, I hate it.
This review is for Serta Perfect Sleeper (Pre-2019)
Owned for: 1 year
Condition: Completely worn

Over 65 years old

Female

Side Sleeper

150-200 lbs

Prefers Somewhat Harder

Official Response
Hi Constance, If you have a queen or king size Perfect Sleeper, we suggest checking your bed frame to make sure you have proper center support which can impact the mattress. You have also indicated that the comfort of the mattress is too soft. It would be helpful to know if this was always the case, or if you were initially happy with the comfort of the mattress. Please give us a call at 1-888-557-3782 if we can be of further assistance.
0
See full review+ 1 comment

Female
Michelle RNew Baltimore, MI
Review left on Sep 17, 2014

2 1/2 stars

Mattress was extremely comfortable when we first purchased it. Within a few months, mattress began to lose its "magic." Feels much firmer than it did upon initial purchase. CANNOT BE FLIPPED!! If you and your "sleepmate" are different weights, the non-flippability factor becomes an issue over time. No warranty because we purchased from the Clearance Center----if we had a warranty, we would have returned this mattress. If you want a cushy, plush, Hotel-like mattress, this is NOT the best choice. Love a great bargain, but will probably not shop the Clearance Center for mattresses again----unless they add a warranty.
This review is for Serta
Owned for: 1 year

35 - 44 years old

Female

Side Sleeper

200-250 lbs

Prefers Somewhat Softer

Back Pain (lower / middle), Back Pain (upper / neck), Plus Size, Sleeping Hot

Official Response
Hi Michelle, Thanks for choosing Serta. We are sorry to hear that the mattress isn't the right match for you. Most of the mattresses sold at retail today are single sided to remove the burden of flipping. You may want to consider a plush memory foam mattress topper to add some softness to the sleep surface if that is the type of feel you prefer. When you do decide to move on to a new mattress, we do hope that you keep us in mind and that you reach out to us for assistance in finding the right model.
0
See full review+ 1 comment

Male
Lawrence LClinton Township, MI
Review left on Sep 16, 2014

Not so great

At first it was fine, but over time it seems to degrade in quality. Obviously, it's not worth the $800 I spent on it. Could have gotten something a lot nicer for cheaper. Sadly disappointing.
This review is for Serta
Owned for: 1 year
Condition: Moderately worn

Side Sleeper

Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck), Plus Size, Restless Leg, Sleeping Hot

0
See full review

Male
John PBirmingham, MI
Review left on Sep 16, 2014

The mattress is breaking down a bit with ruts developing ...

The mattress is breaking down a bit with ruts developing near the edges. Not holdings its original shape well
This review is for Serta Perfect Sleeper (Pre-2019)
Owned for: 1 year
Condition: Completely worn

45 - 54 years old

Male

Side Sleeper

200-250 lbs

Prefers Somewhat Harder

Official Response
Hi John, Thanks for choosing Serta. We don't know exactly which model you have to understand what type of edge support may be used. We suggest reaching out to your store of purchase for assistance in resolving this issue. Thanks!
0
See full review+ 1 comment

Male
Troy &Atlanta, GA
Review left on Sep 14, 2014

Great bed... Highly recommend.

This review is for Serta iComfort Savant Plush
Owned for: 1 year

35 - 44 years old

Male

Back Sleeper

150-200 lbs

Prefers Somewhat Harder

0
See full review

Female
Donna LMooresville, NC
Review left on Sep 12, 2014

Not as great as I had hoped.

The mattress is much softer and gushy. It also is too hot. Tried using a mattress cover but even after removing it the mattress gets too hot.
This review is for Serta Perfect Day iSeries Ceremony Super Pillow Top
Owned for: 1 year
Condition: Like new

45 - 54 years old

Female

Back Sleeper

100-150 lbs

Prefers Somewhat Harder

Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck), Restless Leg, Sleep Apnea, Sleeping Hot

0
See full review+ 1 comment

Male
Austin SSterling Heights, MI
Review left on Aug 18, 2014

Still toss and turn alot.

Starts out ok, firm, but then I Can't stay on my back. Guess it's Too firm even though I feel my buttocks imprint into the mattress. End up on front side but have hip soreness. Just not happy with the overall perfomance. 6 month return policy was good but I was out of town for extended periods then realized when was too late. Originally did NOT want to return TOO quickly. That makes no sense to me, but I should have. Live and learn. Will probably buy another mattress when time is right.
This review is for Serta iComfort Genius
Owned for: 6-12 months

45 - 54 years old

Male

Side Sleeper

150-200 lbs

Prefers Somewhat Harder

Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck)

0
See full review

Male
Evan GWaterford, MI
Review left on Aug 15, 2014

Doesn't last more than months

The spots where my wife and I sleep have sagged and after a few hours each night your sunk too far to move. As a result the center has a hump. We have tried to have it replaced but the retailer is telling us it's not "bad enough" for warranty replacement.....I think if we are complaining it's no good that means it's "bad enough". Each morning we complain how much longer do we have to wait for a replacement. The warranty is 10 years and the comfort was gone after 6 months.....listen to your customers Gardner White and Serta.
This review is for Serta iSeries Commendation Pillowtop
Owned for: 1 year
Condition: Completely worn

25 - 34 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium

0
See full review

Female
Sana BTroy, MI
Review left on Aug 13, 2014

Sleep is about the same

I would like to try sleep number or something that changes for my own desired sleep. I feel like I sleep ok but nothing different from my $100 mattress to this one that costed over $1000
This review is for Serta iSeries (Pre-2021)
Owned for: 1 year
Condition: Like new

25 - 34 years old

Female

Side Sleeper

100-150 lbs

Prefers Somewhat Softer

0
See full review

1
...
36
37
38
...
12802
Serta Mattress Reviews - Page 37 | GoodBed