Serta
Mattress Ratings & Reviews

93/100

Excellent

Based on 127k real owner experiences with this brand.

Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

10.5 Years

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Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

10.5 Years

Shop this Brand

on serta.com

Not sure this product is right for you?

Take the

GoodBed Match Quiz

Write a review of this product

FILTER

127k total ratings, 541 with reviews

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Roxanne QWaterford, MI

Review left on Oct 22, 2014

Too hot.

I wish someone would make a cover that would allow the body heat to escape! I have tried many many mattress pads and cotton coverings with only slight relief.

This review is for Serta iComfort Genius

Owned for: 1 year

Condition: Like new

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Somewhat Harder

Arthritis, Back Pain (lower / middle), Osteoarthritis

See full review+ 1 comment

James JByron, MI

Review left on Sep 22, 2014

Love this mattress!

My wife has back problems, and we've gone through five mattresses in the last twenty years trying to find one that is comfortable and stays comfortable (pillow top mattresses nest out in only a year or two). This mattress is the first one that we both love, and it's as comfortable today as the day we got it. Love It!

This review is for Serta iComfort Savant Plush

Owned for: 1 year

45 - 54 years old

Male

Back Sleeper

150-200 lbs

Prefers Somewhat Harder

See full review

Elsy DDetroit, MI

Review left on Sep 21, 2014

Used this mattress little over a year. I notice a differe...

Used this mattress little over a year. I notice a difference between the side I always sleep on, versus the side I don't, and now have been trying to switch sides because the less used side is more comfortable now.

This review is for Serta Perfect Sleeper (Pre-2019)

Owned for: 1 year

Condition: Moderately worn

25 - 34 years old

Female

Stomach Sleeper

100-150 lbs

Prefers Somewhat Harder

Back Pain (upper / neck), Plus Size

See full review

Diane SFarmington, MI

Review left on Sep 19, 2014

This bed is as good as it was the first night. Ive had it...

This bed is as good as it was the first night. Ive had it over a year and a 1/2.

This review is for Serta iComfort Prodigy Plush

Owned for: 1 year

Condition: Like new

Over 65 years old

Female

Side Sleeper

150-200 lbs

Prefers Somewhat Harder

Arthritis, Back Pain (lower / middle), Restless Leg, Scoliosis, Sleep Apnea

Official Response

Hi Diane, Thanks for sharing this with us. We are happy to hear you are enjoying this mattress!

See full review+ 1 comment

William STaylor, MI

Review left on Sep 19, 2014

Soft bed but...

The bed is soft, but over a couple of months I can really feel the indents where I sleep. Moving over a couple of inches makes for a very unpleasant sleep. I wouldn't buy another goal mates again. I would go with a coil mattress with a pillow soft top.

This review is for Serta iSeries Commendation Pillowtop

Owned for: 1 year

Condition: Moderately worn

35 - 44 years old

Male

Side Sleeper

150-200 lbs

Prefers Somewhat Softer

Sleeping Hot

Official Response

Hi William - thanks for your review. Our pillow top mattresses are built with an additional upholstery layer at the surface for enhanced cushioning. These are typically our softest mattress models, and while many have told us that they love this type of plush comfort, others will need something firmer. We suggest contacting your store of purchase to discuss your comfort exchange options if you are still under the trial period.

See full review+ 1 comment

Caroline MClarkston, MI

Review left on Sep 19, 2014

Within one week of sleeping on bed I was in worse pain

I went back to the store to talk to the salesman about switching out the bed (in a wheelchair) and was made to feel like I was bothering the salesman and told it would go against his record and made to feel bad.I am a 72 year old woman with spinal stenosis on a limited income. I was told there was this wonderful guarantee , at the time of purchase, where if it wasn't comfortable, I could switch it out for another mattress. The salesman made me feel terrible. I came home, and put a memory foam topper on my new mattress and until today, that is the only way I can sleep on it. The support was not good for my back due to my back problem. I explained that to the salesperson when I purchased the mattress. I will never buy anything at that store again.

This review is for Serta iSeries (Pre-2021)

Owned for: 6-12 months

Over 65 years old

Female

Side Sleeper

150-200 lbs

Acid Reflux, Airborne Allergies, Arthritis, Back Pain (lower / middle), Osteoarthritis, Sleeping Hot, Spinal Stenosis

Official Response

Hi Caroline - thanks for sharing this with us. We are sorry to hear that the mattress model you selected wasn't the right comfort match for you. We aren't sure which model you have in order to recommend a different type of comfort that may work better for you. We suggest contacting your store of purchase to speak with a manager to help you with a comfort exchange if you are still within your trial period. You can also reach us for assistance at 1-888-557-3782.

See full review+ 1 comment

Robin WCarleton, MI

Review left on Sep 18, 2014

My husband and I are heavy, the middle of the mattress fe...

My husband and I are heavy, the middle of the mattress feels sunk in. I roll towards my husband when sleeping. The mattress does not hold it's form for long in the middle. I wake up with back aches.

This review is for Serta iComfort Genius

Owned for: 1 year

Condition: Moderately worn

55 - 64 years old

Female

Side Sleeper

200-250 lbs

Prefers Somewhat Harder

Official Response

Hi Robin - thanks for sharing this. From what you've indicated here, you are happy with the comfort level of the mattress, which is great. Hopefully, we can help point you in the right direction to help resolve this issue you describe. If you are sleeping on a queen or king size mattress, we suggest taking a look at the bed frame to make sure it is providing proper center support, as this can impact the mattress. We assume that you purchased the matching box spring/foundation, but if you did not we suggest doing so to insure proper support as well. You can contact your store of purchase for further assistance, or give us a call at 1-888-557-3782. Thanks for choosing Serta and please keep us posted.

See full review+ 2 comments

Ken RWyandotte, MI

Review left on Sep 18, 2014

Dream Team Winner

This mattress was a prize from Fox 2 and Gardner White. We were in the market for a new mattress so I tried for about a year and finally won. With all the choices out there, this mattress suited our needs perfectly. We were very pleased with the entire experience, next day free delivery and they removed our old mattress set.

This review is for Serta

Owned for: 1 year

55 - 64 years old

Male

Side Sleeper

200-250 lbs

Prefers Somewhat Harder

Osteoarthritis

Official Response

Hi Ken, Congratulations on the new mattress! We are happy to hear it's working out for you, and we hope you enjoy it for years to come.

See full review+ 1 comment

Constance BWarren, MI

Review left on Sep 17, 2014

My mattress seems to sink in the middle and its not even ...

My mattress seems to sink in the middle and its not even a year old. It is very uncomfortable, I hate it.

This review is for Serta Perfect Sleeper (Pre-2019)

Owned for: 1 year

Condition: Completely worn

Over 65 years old

Female

Side Sleeper

150-200 lbs

Prefers Somewhat Harder

Official Response

Hi Constance, If you have a queen or king size Perfect Sleeper, we suggest checking your bed frame to make sure you have proper center support which can impact the mattress. You have also indicated that the comfort of the mattress is too soft. It would be helpful to know if this was always the case, or if you were initially happy with the comfort of the mattress. Please give us a call at 1-888-557-3782 if we can be of further assistance.

See full review+ 1 comment

Michelle RNew Baltimore, MI

Review left on Sep 17, 2014

2 1/2 stars

Mattress was extremely comfortable when we first purchased it. Within a few months, mattress began to lose its "magic." Feels much firmer than it did upon initial purchase. CANNOT BE FLIPPED!! If you and your "sleepmate" are different weights, the non-flippability factor becomes an issue over time. No warranty because we purchased from the Clearance Center----if we had a warranty, we would have returned this mattress. If you want a cushy, plush, Hotel-like mattress, this is NOT the best choice. Love a great bargain, but will probably not shop the Clearance Center for mattresses again----unless they add a warranty.

This review is for Serta

Owned for: 1 year

35 - 44 years old

Female

Side Sleeper

200-250 lbs

Prefers Somewhat Softer

Back Pain (lower / middle), Back Pain (upper / neck), Plus Size, Sleeping Hot

Official Response

Hi Michelle, Thanks for choosing Serta. We are sorry to hear that the mattress isn't the right match for you. Most of the mattresses sold at retail today are single sided to remove the burden of flipping. You may want to consider a plush memory foam mattress topper to add some softness to the sleep surface if that is the type of feel you prefer. When you do decide to move on to a new mattress, we do hope that you keep us in mind and that you reach out to us for assistance in finding the right model.

See full review+ 1 comment

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Serta
Mattress Ratings & Reviews

Too hot.

Love this mattress!

Used this mattress little over a year. I notice a differe...

This bed is as good as it was the first night. Ive had it...

Official Response

Soft bed but...

Official Response

Within one week of sleeping on bed I was in worse pain

Official Response

My husband and I are heavy, the middle of the mattress fe...

Official Response

Dream Team Winner

Official Response

My mattress seems to sink in the middle and its not even ...

Official Response

2 1/2 stars

Official Response

Find the Right Bed

Compare Side-by-Side

Popular Mattress Comparisons

Discounts

GoodBed Cash Back

Expert Reviews

Popular Online Brands

Popular Store Brands

Write a Review

Mattress 101

The GoodBed Matching Quiz

Expert Reviews

Customer Reviews

Serta Mattress Ratings & Reviews

Too hot.

Love this mattress!

Used this mattress little over a year. I notice a differe...

This bed is as good as it was the first night. Ive had it...

Official Response

Soft bed but...

Official Response

Within one week of sleeping on bed I was in worse pain

Official Response

My husband and I are heavy, the middle of the mattress fe...

Official Response

Dream Team Winner

Official Response

My mattress seems to sink in the middle and its not even ...

Official Response

2 1/2 stars

Official Response

Serta
Mattress Ratings & Reviews