Serta
Mattress Ratings & Reviews

Serta logo
93/100
Excellent
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.7 Years
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.7 Years
FILTER
126k total ratings, 540 with reviews
Male
Tom BRockford, IL
Review left on Feb 19, 2015

Worst mattress I ever owned . Wife refuses to sleep on it...

Worst mattress I ever owned . Wife refuses to sleep on it. Should come with restrains .to prevent injuries from rolling of sides of bed. Lost shape or form.
This review is for
Owned for: Less than a year
Condition: Completely worn

55 - 64 years old

Male

Side Sleeper

150-200 lbs

Prefers Harder Feel

0
See full review

Female
LisaBloomfield, NY
Review left on Jan 11, 2015

Two people cannot sleep in this bed

The way it sags in the middle is horrible, when my husband crawls into bed I feel like I get swallowed into a big hole. The outside edge is still firm, I have to crawl up to the edge and sleep along the edge. Not a comfortable position. It was very deep mattress and hard to get upstairs, so had to go through a window. Do not recommend this bed unless you sleep alone.
This review is for Serta Trump Home
Owned for: 2 years
Condition: Like new

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Harder Feel

Acid Reflux, Allergies, Back Pain, Neck Pain

Official Response
Hi Lisa - we are sorry to hear that you aren't happy with this mattress. We suggest contacting your store of purchase for assistance, so they can help you determine if the mattress has the proper bed frame which can help prevent center sagging, or set up an inspection to determine what is causing this issue. If you need further assistance from Serta, please call us at 1-888-557-3782.
0
See full review+ 1 comment

Female
DianneFalconer, NY
Review left on Jan 10, 2015

Does not feel like a plush mattress

Very disappointed. Was told it was a plush mattress but feels firm. Having hip, back & shoulder discomfort. Would not recommend this mattress.
This review is for Serta iSeries Devotee Pillowtop
Owned for: 1-3 months
Condition: Like new

55 - 64 years old

Female

Side Sleeper

150-200 lbs

Prefers Softer Feel

Official Response
Dianne, we will be happy to look into this to see if we can assist you. Please email us at socialmedia [at] serta [dot] com if you'd like to connect.
0
See full review+ 4 comments

Female
SJVictoria, BC
Review left on Jan 7, 2015

No durability

Have had this bed for 7 years. Getting a new bed tomorrow, couldn't stand sleeping in the "bed taco" anymore. This thing has such a bad sag and though it is still within the ten year warranty, I just want it gone. I can't even sleep on my side because this mattress makes my hips so sore.
This review is for Serta Perfect Day Reawaken Euro Top
Owned for: More than a year
Condition: Completely worn

35 - 44 years old

Female

Stomach Sleeper

150-200 lbs

Prefers Softer Feel

Allergies, Back Pain, Hip Pain

0
See full review

Female
Raina HHobart, IN
Review left on Dec 16, 2014

comfort

Puts pressure on hips and shoulder.i wake up sore and lower back also sore.i hate it.
This review is for Serta Perfect Day iSeries Profiles Stride Pillowtop
Owned for: Less than a month
Condition: Don't know

35 - 44 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

Hip Pain

0
See full review+ 1 comment

Female
MistyAnderson, SC
Review left on Dec 14, 2014

Really thought a super oillow top would be more plush and...

Really thought a super oillow top would be more plush and comfortable. This bed is really hard, even though it had foam in the too. I toss and turn and cannot get comfortable. It's not any better than the 13 year old mattress it replaced as far as comgort. If you want a very firm bed, this is it!! I am in my trial period and am fairly certain I will be exchanging it.
This review is for Serta DreamHaven Vital Super Pillow Top
Owned for: Less than a month
Condition: Don't know

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Softer Feel

Neck Pain

0
See full review

Female
CarolKnoxville, TN
Review left on Dec 2, 2014

Prodigy King sags & is very "hot".

We purchased this mattress three months ago & can stand it no longer! My husbands back is killing him, it is extremely hot, and it is already sagging after only three months! WE explained my husbands back problems to the salesman and he assured us this mattress is what he needed. He can't turn over in it and wakes up every morning with back pain.
This review is for Serta iComfort Prodigy Plush
Owned for: 3-6 months
Condition: Completely worn

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

Back Pain, Hip Pain

0
See full review

Male
ScottWest Chicago, IL
Review left on Nov 28, 2014

Good to BAD in a year. Waste of Money

The bed had developed impressions for both my wife and I. We are not heavy, low bmi. Past year back has been bad and now we have figured it is the bed. The bed is bad and it should have lasted 10 years we got about a year from it. No chance of a warranty because the smart people at Serta knew that their measurements of over 1.5" sag is from material top - The material top floats on tension and would never sag like the underlying surface. Serta Verano - horrible.
This review is for Serta Perfect Sleeper Verano Plush
Owned for: 3 years
Condition: Completely worn

45 - 54 years old

Male

Side Sleeper

150-200 lbs

Prefers Harder Feel

Back Pain, Hip Pain

0
See full review+ 2 comments

Female
Jyuric JPortland, OR
Review left on Nov 15, 2014

More Hype than comfort

Had it 8 months and wish I would have kept my old 15 year old Beautyrest. Sleeps about the same without the huge price
This review is for Sertapedic Drakeford Firm
Owned for: 6-12 months
Condition: Completely worn

Over 65 years old

Female

Side Sleeper

150-200 lbs

Prefers Harder Feel

Acid Reflux, Allergies, Arthritis, Back Pain, Fibromyalgia, Hip Pain, Neck Pain, Restless Leg, Sleeping Hot

0
See full review+ 2 comments

Female
Roxanne QWaterford, MI
Review left on Oct 22, 2014

Too hot.

I wish someone would make a cover that would allow the body heat to escape! I have tried many many mattress pads and cotton coverings with only slight relief.
This review is for Serta iComfort Genius
Owned for: 1 year
Condition: Like new

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

Arthritis, Back Pain, Osteoarthritis

0
See full review+ 1 comment

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Serta Mattress Reviews - Page 35 | GoodBed