Serta
Mattress Ratings & Reviews

Serta logo
93/100
Excellent
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.5 Years
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.5 Years
FILTER
128k total ratings, 544 with reviews
Female
Meg
Review left on Mar 23, 2015

Worst Mattress Ever

We paid a fortune for this mattress and almost immediately it began to get huge divots on both sides of the mattress. I could barely dig myself out of the hole to get out of bed. It was so unbearable I flipped the mattress over (it is not flippable!) and am sleeping on the hard side that has no cushioning whatsoever, and you know what? It's more comfortable that way!!! Terrible product, we are moving and leaving this mattress behind.
This review is for Serta Trump Home Trevia Super Pillow Top
Owned for: 2 years
Condition: Completely worn

55 - 64 years old

Female

Stomach Sleeper

100-150 lbs

Prefers Somewhat Harder

0
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Female
TropicanaMontreal, QC
Review left on Mar 5, 2015

serta /trump Alita mattress, don't buy stress for u

Do not get into buying any trump mattress, first week was good after I was in pain sleeping on this mattress. Wen two people sleep on this we tend to slip towards the middle. Awful collection. I went through so much stress, I wasn't told if I change my mind I hav to pay $50.00 for delivery for 2nd selection.
This review is for Serta Trump Home

25 - 34 years old

Female

150-200 lbs

Acid Reflux, Back Pain (lower / middle), Sleep Apnea

0
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Female
CrystalZebulon, GA
Review left on Mar 5, 2015

Don't buy!!!!!

I have only had this bed one night and it made a mountain where I sleep I slept maybe 6 hours and got up come back to bed went to go wipe the sheets with my hand and notice a lump pulled the sheets back and their was a huge lump going from the middle of the bed over to the top corner of the bed I had to pull the lump out by going to the other bottom corner of the bed on the other side and pull made the lump go away but I shouldn't have to do that not for no 700 dollar bed called the store and she told me that the foam underneath my pillow top is not sewed to the other piece of the bed so of course it's gonna do that from all the tossing and turning I got 10 days to return it and I will be hopefully this weekend
This review is for Serta Indigo Bay
Owned for: Less than a month
Condition: Don't know

25 - 34 years old

Female

Side Sleeper

200-250 lbs

Prefers Somewhat Softer

Acid Reflux, Back Pain (lower / middle), Plus Size, Sleeping Hot

0
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Male
JoyceWalterboro, SC
Review left on Feb 25, 2015

Durability

This is the 2nd Indigo Bay we had had in the past 4 months. Both developed long (several feet) lumps within the first week of use. If they are all defective I believe they should be pulled from the market. This mattress is hurting my back! This site would not allow me to give it a negative rating....that is the ONLY reason I gave it one star
This review is for Serta Indigo Bay
Owned for: 3-6 months
Condition: Completely worn
0
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Male
Tom BRockford, IL
Review left on Feb 19, 2015

Worst mattress I ever owned . Wife refuses to sleep on it...

Worst mattress I ever owned . Wife refuses to sleep on it. Should come with restrains .to prevent injuries from rolling of sides of bed. Lost shape or form.
This review is for
Owned for: Less than a year
Condition: Completely worn

55 - 64 years old

Male

Side Sleeper

150-200 lbs

Prefers Somewhat Harder

0
See full review

Female
LisaBloomfield, NY
Review left on Jan 11, 2015

Two people cannot sleep in this bed

The way it sags in the middle is horrible, when my husband crawls into bed I feel like I get swallowed into a big hole. The outside edge is still firm, I have to crawl up to the edge and sleep along the edge. Not a comfortable position. It was very deep mattress and hard to get upstairs, so had to go through a window. Do not recommend this bed unless you sleep alone.
This review is for Serta Trump Home
Owned for: 2 years
Condition: Like new

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Somewhat Harder

Acid Reflux, Airborne Allergies, Back Pain (lower / middle), Back Pain (upper / neck)

Official Response
Hi Lisa - we are sorry to hear that you aren't happy with this mattress. We suggest contacting your store of purchase for assistance, so they can help you determine if the mattress has the proper bed frame which can help prevent center sagging, or set up an inspection to determine what is causing this issue. If you need further assistance from Serta, please call us at 1-888-557-3782.
0
See full review+ 1 comment

Female
DianneFalconer, NY
Review left on Jan 10, 2015

Does not feel like a plush mattress

Very disappointed. Was told it was a plush mattress but feels firm. Having hip, back & shoulder discomfort. Would not recommend this mattress.
This review is for Serta iSeries Devotee Pillowtop
Owned for: 1-3 months
Condition: Like new

55 - 64 years old

Female

Side Sleeper

150-200 lbs

Prefers Somewhat Softer

Official Response
Dianne, we will be happy to look into this to see if we can assist you. Please email us at socialmedia [at] serta [dot] com if you'd like to connect.
0
See full review+ 4 comments

Female
SJVictoria, BC
Review left on Jan 7, 2015

No durability

Have had this bed for 7 years. Getting a new bed tomorrow, couldn't stand sleeping in the "bed taco" anymore. This thing has such a bad sag and though it is still within the ten year warranty, I just want it gone. I can't even sleep on my side because this mattress makes my hips so sore.
This review is for Serta Perfect Day Reawaken Euro Top
Owned for: More than a year
Condition: Completely worn

35 - 44 years old

Female

Stomach Sleeper

150-200 lbs

Prefers Somewhat Softer

Airborne Allergies, Back Pain (lower / middle), Hip Pain

0
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Female
Raina HHobart, IN
Review left on Dec 16, 2014

comfort

Puts pressure on hips and shoulder.i wake up sore and lower back also sore.i hate it.
This review is for Serta Perfect Day iSeries Profiles Stride Pillowtop
Owned for: Less than a month
Condition: Don't know

35 - 44 years old

Female

Side Sleeper

100-150 lbs

Prefers Somewhat Harder

Hip Pain

0
See full review+ 1 comment

Female
MistyAnderson, SC
Review left on Dec 14, 2014

Really thought a super oillow top would be more plush and...

Really thought a super oillow top would be more plush and comfortable. This bed is really hard, even though it had foam in the too. I toss and turn and cannot get comfortable. It's not any better than the 13 year old mattress it replaced as far as comgort. If you want a very firm bed, this is it!! I am in my trial period and am fairly certain I will be exchanging it.
This review is for Serta DreamHaven Vital Super Pillow Top
Owned for: Less than a month
Condition: Don't know

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Somewhat Softer

Back Pain (upper / neck)

0
See full review

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Serta Mattress Reviews - Page 35 | GoodBed