Serta
Mattress Ratings & Reviews

Serta logo
93/100
Excellent
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.7 Years
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.7 Years
FILTER
126k total ratings, 540 with reviews
Female
JudiSpringfield, MO
Review left on Jan 20, 2017

Don't waste your money!

I have a 2 year old mattress that will have to be replaced in order for me to get a good nights sleep and wake up without pain in my right hip and leg!
This review is for Serta Honoree Super Pillow Top
Owned for: 2 years
Condition: Completely worn

55 - 64 years old

Female

100-150 lbs

Prefers Harder Feel

Allergies, Back Pain

0
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Female
NicoleKnoxville, TN
Review left on Jan 20, 2017

Buy something else

I am a small person and weigh 130 lbs. we have owned this less than 6 mths and there are body impressions already. The middle had a large hump! Ridiculous!!
This review is for Serta Delicate Moon
Owned for: 3-6 months
Condition: Slightly worn

25 - 34 years old

Female

100-150 lbs

Prefers Softer Feel

Allergies, Back Pain

0
See full review

Female
JudyKissimmee, FL
Review left on Jan 19, 2017

In least than one year both sides are depressed.

I don't think any mattress should depress like it has in less than one year, on both my side and my husband's. We each weigh about 180 lbs. No satisfaction from Serta or Sit and Sleep
This review is for Serta DreamHaven Pacific Dunes Plush
Owned for: 2 years
Condition: Slightly worn

Over 65 years old

Female

150-200 lbs

Prefers Medium Feel

Acid Reflux, Back Pain, Hip Pain, Neck Pain, Restless Leg, Scoliosis, Sleep Apnea, Spinal Stenosis, Spondylolisthesis

0
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Male
GeorgeRittman, OH
Review left on Jan 13, 2017

Not soft enough

I don't think a mattress that includes foam is as comfortable as the old mattresses with wool or cotton padding. Foam of any kind seems to bottom out and feel hard. I just can't find any position that feels really comfortable. It used to be much easier to buy a comfortable mattress.
This review is for Serta Perfect Sleeper Ridgemont Luxury Super Pillowtop
Owned for: 3-6 months
Condition: Like new

Over 65 years old

Male

Side Sleeper

200-250 lbs

Prefers Softer Feel

Arthritis, Back Pain, Restricted Mobility, Hip Pain, Osteoporosis, Sleep Apnea

0
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Female
CeriVictoria, BC
Review left on Jan 7, 2017

Returned for a refund

Bought this mattress at the Brick. It barely lasted 4 months before it had deep trenches on both sides (my husband and I are NOT heavy people). It was hot, and the foam top lost all it's loft before well before the 6 month sleep return warranty had expired. When we took it back to the Brick (who were very good) the salesman laughed and pointed to the warehouse where there were 5 other Trump mattress returns sitting there. JUNK, don't waste your money, buy ANYTHING else but a Trump bed.
This review is for Serta Trump Home
Owned for: 3-6 months
Condition: Completely worn

55 - 64 years old

Female

Stomach Sleeper

100-150 lbs

Prefers Medium Feel

Allergies, Arthritis, Back Pain, Fibromyalgia, Sleep Apnea, Sleeping Hot

0
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Female
MonicaPerrysburg, OH
Review left on Dec 29, 2016

Do not buy this saggy mattress

After about a year this mattress was like sleep in a hammock rolling into the hole. I called the store they sent an inspector out who had me put a bath towel under the sag and said the sag had to be deeper! Very disappointed no more Sertas for my family.
This review is for Serta Bellagio
Owned for: 3 years
Condition: Completely worn

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Softer Feel

0
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Female
StevieBonita Springs, FL
Review left on Dec 25, 2016

Sleeping on lumps and valleys

We use this mattress 6 months of the year and have already asked for it to be inspected once after 3 yrs while under warranty because the pillow top is so uneven and lumpy where we sleep. The gentleman who inspected said it met the criteria to be replaced but then I never heard from Rooms to Go again. When I called to see when they would be replacing it they said it did not meet the criteria. Now, another 3 years later I can no longer use this mattress but have read so many negative things about warranty and proration I feel it unless to ask for another inspection. However, I wanted to review this mattress, the Woodcrest, and say I am definitely not happy with it. While it looks like a new mattress its miserable because the middle is high and the sides where we sleep are low and lumpy. For what we paid for it at Rooms to Go this mattress should have lasted way past its 10 yr warranty.
This review is for Serta Woodcrest Super Pillow Top
Owned for: 6 years
Condition: Slightly worn

Over 65 years old

Female

Side Sleeper

150-200 lbs

Prefers Softer Feel

Allergies, Arthritis, Hip Pain, Sleep Apnea, Sleeping Hot

0
See full review

Male
jillLake Jackson, TX
Review left on Dec 25, 2016

didn't last

The mattress started out comfortable. But after about two years it started sagging on the edge, the side where I get on and off the bed. By year three the edge was totally smooshed down, with a big dip from the middle to that side. The only sleep-able surface is on the side next to the wall. I have never owned a mattress that did this. I mean the whole side is caved in. Maybe you could expect this kind of wear and tear on a ten year old mattress but not on one less than four years old. Trying to get warranty info is useless they just shove you back and forth between the manufacture and the place you by it. I gave up and just started looking for a new mattress.
This review is for Serta Smart Choice Lytton Firm
Owned for: 3 years
Condition: Very worn

Under 25 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

0
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Female
DebCleveland, OH
Review left on Dec 17, 2016

No sleep in 3 years

Hard as a rock, no give, hot, kills every part of my body. WORST mattress I ever owned. Wake up like a cripple every morning.
This review is for Serta iComfort Genius
Owned for: 3 years
Condition: Slightly worn

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

Hip Pain

0
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Male
WaltTucson, AZ
Review left on Dec 11, 2016

was comfortable at first, but started sagging after 2 weeks

I thought it would retain it's shape longer. It lost it's memory. Amnesia I guess. I have lots of back and neck problems. This is not going to work.
This review is for Serta Perfect Sleeper Kozma 10" Plush
Owned for: Less than a year
Condition: Moderately worn

55 - 64 years old

Male

Back Sleeper

200-250 lbs

Prefers Medium Feel

Back Pain, Restricted Mobility, Hip Pain, Neck Pain, Scoliosis, Spinal Stenosis, Spondylolisthesis

0
See full review

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Serta Mattress Reviews - Page 28 | GoodBed