Serta
Mattress Ratings & Reviews

Serta logo
93/100
Excellent
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.5 Years
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.5 Years
FILTER
128k total ratings, 544 with reviews
Female
MichelePalm Coast, FL
Review left on Feb 7, 2017

After 1year had big lump in the middle

It was good in the beginning but then it started to sag where we sleep causing a lump down the middle
This review is for Serta Perfect Sleeper Brightview Extra Firm
Owned for: 3 years
Condition: Moderately worn

Over 65 years old

Female

Side Sleeper

150-200 lbs

Prefers Somewhat Harder

Back Pain (lower / middle), Back Pain (upper / neck)

0
See full review

Female
KarenLouisville, KY
Review left on Jan 28, 2017

Great if you like sleeping in a bowl

A month after buying this mattress, I was having to grab the edge and pull myself out of the bowl. My cat had clawed the mattress in one spot, so Macy's wouldn't take it back. If the mattress stayed how it is when I first lay on it, it would be fine. But as it warms up, the middle caves in. It got to where I dreaded going to bed, but I paid a lot for the mattress and it was new. I put two camping mats on top of the mattress, then a topper, then a mattress pad, that kept enough body heat off it to make it bearable. Finally got a 2" latex topper and now I have to use a step stool to get in bed, but at least it's comfortable enough to sleep and not wake up hurting.
This review is for Serta Perfect Sleeper Elite Serene Breeze Firm
Owned for: 3 years
Condition: Very worn

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium

Sleep Apnea, Sleeping Hot

0
See full review

Male
TomSteilacoom, WA
Review left on Jan 22, 2017

Worst mattress EVER!

Immediately upon sleeping in this mattress we contacted the manufacturer to report a defect. They sent someone out with a string and ruler. Worst B.S. customer support EVER. To this day, I can set a tennis ball on the mattress and it rolls off the bed. I have even rolled off the bed in my sleep. I wouldn't wish this mattress on a Gitmo prisoner as it would be torture. I will never, EVER purchase another Serta mattress again. Completely disappointed.
This review is for Serta Perfect Day iSeries Ceremony Super Pillow Top
Owned for: 3 years
Condition: Don't know

55 - 64 years old

Male

Side Sleeper

200-250 lbs

Prefers Somewhat Harder

Back Pain (lower / middle), Hip Pain

0
See full review+ 2 comments

Female
ReneeSlidell, LA
Review left on Jan 21, 2017

Great for people with back problems

I'm 60 yrs. old always been a stomach sleeper since we have had this mattress I sleep on my back and wake up 9 hrs. Later in the same position. Love it
This review is for Serta
Owned for: 1 year
Condition: Like new

55 - 64 years old

Female

Back Sleeper

200-250 lbs

Prefers Medium

Acid Reflux, Airborne Allergies, Arthritis, Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck), Plus Size, Restless Leg, Sleep Apnea

0
See full review

Female
JudiSpringfield, MO
Review left on Jan 20, 2017

Don't waste your money!

I have a 2 year old mattress that will have to be replaced in order for me to get a good nights sleep and wake up without pain in my right hip and leg!
This review is for Serta Honoree Super Pillow Top
Owned for: 2 years
Condition: Completely worn

55 - 64 years old

Female

100-150 lbs

Prefers Somewhat Harder

Airborne Allergies, Back Pain (lower / middle)

0
See full review

Female
NicoleKnoxville, TN
Review left on Jan 20, 2017

Buy something else

I am a small person and weigh 130 lbs. we have owned this less than 6 mths and there are body impressions already. The middle had a large hump! Ridiculous!!
This review is for Serta Delicate Moon
Owned for: 3-6 months
Condition: Slightly worn

25 - 34 years old

Female

100-150 lbs

Prefers Somewhat Softer

Airborne Allergies, Back Pain (lower / middle)

0
See full review

Female
JudyKissimmee, FL
Review left on Jan 19, 2017

In least than one year both sides are depressed.

I don't think any mattress should depress like it has in less than one year, on both my side and my husband's. We each weigh about 180 lbs. No satisfaction from Serta or Sit and Sleep
This review is for Serta DreamHaven Pacific Dunes Plush
Owned for: 2 years
Condition: Slightly worn

Over 65 years old

Female

150-200 lbs

Prefers Medium

Acid Reflux, Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck), Restless Leg, Scoliosis, Sleep Apnea, Spinal Stenosis, Spondylolisthesis

0
See full review

Male
GeorgeRittman, OH
Review left on Jan 13, 2017

Not soft enough

I don't think a mattress that includes foam is as comfortable as the old mattresses with wool or cotton padding. Foam of any kind seems to bottom out and feel hard. I just can't find any position that feels really comfortable. It used to be much easier to buy a comfortable mattress.
This review is for Serta Perfect Sleeper Ridgemont Luxury Super Pillowtop
Owned for: 3-6 months
Condition: Like new

Over 65 years old

Male

Side Sleeper

200-250 lbs

Prefers Somewhat Softer

Arthritis, Back Pain (lower / middle), Restricted Mobility, Hip Pain, Osteoporosis, Sleep Apnea

0
See full review

Female
CeriVictoria, BC
Review left on Jan 7, 2017

Returned for a refund

Bought this mattress at the Brick. It barely lasted 4 months before it had deep trenches on both sides (my husband and I are NOT heavy people). It was hot, and the foam top lost all it's loft before well before the 6 month sleep return warranty had expired. When we took it back to the Brick (who were very good) the salesman laughed and pointed to the warehouse where there were 5 other Trump mattress returns sitting there. JUNK, don't waste your money, buy ANYTHING else but a Trump bed.
This review is for Serta Trump Home
Owned for: 3-6 months
Condition: Completely worn

55 - 64 years old

Female

Stomach Sleeper

100-150 lbs

Prefers Medium

Airborne Allergies, Arthritis, Back Pain (lower / middle), Fibromyalgia, Sleep Apnea, Sleeping Hot

0
See full review

Female
MonicaPerrysburg, OH
Review left on Dec 29, 2016

Do not buy this saggy mattress

After about a year this mattress was like sleep in a hammock rolling into the hole. I called the store they sent an inspector out who had me put a bath towel under the sag and said the sag had to be deeper! Very disappointed no more Sertas for my family.
This review is for Serta Bellagio
Owned for: 3 years
Condition: Completely worn

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Somewhat Softer

0
See full review

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Serta Mattress Reviews - Page 28 | GoodBed