Serta
Mattress Ratings & Reviews

Serta logo
93/100
Excellent
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.7 Years
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.7 Years
FILTER
126k total ratings, 540 with reviews
Male
MattBeverly Hills, CA
Review left on Mar 14, 2017

Hard on the back

Mattress is fine if I get out of bed right after waking up but if I lie in bed even for just 20minutes then I end up with a sore back. I called Sealy to see if they had any recommendations multiple times and never got a call back so am very disappointed with customer service.
This review is for Serta iComfort (Pre-2017)
Owned for: 4 years
Condition: Slightly worn

35 - 44 years old

Male

Back Sleeper

150-200 lbs

Prefers Medium Feel

Back Pain, Sleeping Hot

0
See full review

Female
CAllenPortland, OR
Review left on Mar 13, 2017

2nd iComfort in 5 years

Sadly, this is the 2nd iComfort mattress we have had in 5 years. First one broke down considerably on the sides and body depressions. This one has body depressions and a hump developed in the middle. Coolness seems to be fine. Response to warranty when replacing the first mattress was quick and easy. Have not yet contacted them about the 2nd mattress. During the time with this mattress, both husband and myself have developed hip and shoulder pain. To the point of medical treatment. Didn't really realize it was the mattress until we replaced it with a hybrid...not made by iComfort. We are steadily overcoming aches and pains. Very unhappy with the iComfort and will never get another.
This review is for Serta iComfort Genius
Owned for: 2 years
Condition: Slightly worn

45 - 54 years old

Female

Side Sleeper

200-250 lbs

Prefers Medium Feel

Acid Reflux, Arthritis, Hip Pain

0
See full review

Female
AmberEnglewood, CO
Review left on Mar 6, 2017

Not happy 3 years later

We bought this mattress 3 years ago and I'm very unhappy with the bed. I wasn't very satisfied right away, but I thought that my body would adjust to a foam mattress eventually. I should have returned the bed right away. When I first got the mattress, my hips would hurt; although this has since gone away. When you first lay down in the bed it feels nice, but the foam will heat up from your body heat and then the foam really wraps around your body. This makes my shoulders round towards the front of my body (back sleeper) and I have upper back pain when I get up. I frequently wake up at night because the mattress under me has heated up so much that I'm forced to adjust my position and lay on my side just to cool off my back. After that, my arm and shoulder start to hurt. Finally, the bounce factor is completely gone. Read into that for purposes other than sleeping. This bed was so expensive it breaks my heart that after 3 years, I'm shopping for a new bed and getting an interspring mattress only. No more foam.
This review is for Serta iComfort Directions Acumen
Owned for: 3 years
Condition: Like new

35 - 44 years old

Female

Back Sleeper

100-150 lbs

Prefers Harder Feel

0
See full review

Female
Sandra
Review left on Feb 16, 2017

best so far out of all mattresses

I tried the cool memory foam mattress, Great except after 2 mo of using it I began a sever allergy to it, Appears there are a lot of different chemicals in these foams. My dog even had two seizures which she never had before, can't confirm the mattress did it, however quite coincidental timing never had them before. Online lots of gel foam complaints.
This review is for Serta Perfect Sleeper Waterbury Plush
Owned for: 13 years
Condition: Like new

Over 65 years old

Female

Back Sleeper

100-150 lbs

Prefers Medium Feel

Acid Reflux

0
See full review

Female
PattyGibsonville, NC
Review left on Feb 12, 2017

Awesome

Have been mattress shopping for a while with bad results tried beautyrest for 30 days. After a lot of pain my sister recommended the icomfort I love love love this bed if I could stay in it full time I would.I am a side sleeper who loves a soft mattress and have had several neck surgeries.
This review is for Serta iComfort Hybrid Visionaire Plush
Owned for: 1-3 months
Condition: Like new

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Softer Feel

Acid Reflux, Arthritis, Hip Pain, Neck Pain, Restless Leg, Spinal Stenosis

0
See full review

Male
DaveHixson, TN
Review left on Feb 9, 2017

Gave this bed a try, very satisfied

I was impressed with the support but comfort at the same time. Slightly worried about heat distribution, but after about 10 minutes in the bed, heat starts dispersing and not a factor. I love this mattress, I wake up feeling rested and without the aches and pain I used to have. With a partner, virtually no disturbance when getting up during the night. I am a side sleeper and very happy at the comfort level experienced.
This review is for Serta Perfect Sleeper Alesbury Plush
Owned for: 1-3 months
Condition: Like new

45 - 54 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

Allergies, Hip Pain, Neck Pain, Sleeping Hot

0
See full review

Female
MichelePalm Coast, FL
Review left on Feb 7, 2017

After 1year had big lump in the middle

It was good in the beginning but then it started to sag where we sleep causing a lump down the middle
This review is for Serta Perfect Sleeper Brightview Extra Firm
Owned for: 3 years
Condition: Moderately worn

Over 65 years old

Female

Side Sleeper

150-200 lbs

Prefers Harder Feel

Back Pain, Neck Pain

0
See full review

Female
KarenLouisville, KY
Review left on Jan 28, 2017

Great if you like sleeping in a bowl

A month after buying this mattress, I was having to grab the edge and pull myself out of the bowl. My cat had clawed the mattress in one spot, so Macy's wouldn't take it back. If the mattress stayed how it is when I first lay on it, it would be fine. But as it warms up, the middle caves in. It got to where I dreaded going to bed, but I paid a lot for the mattress and it was new. I put two camping mats on top of the mattress, then a topper, then a mattress pad, that kept enough body heat off it to make it bearable. Finally got a 2" latex topper and now I have to use a step stool to get in bed, but at least it's comfortable enough to sleep and not wake up hurting.
This review is for Serta Perfect Sleeper Elite Serene Breeze Firm
Owned for: 3 years
Condition: Very worn

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

Sleep Apnea, Sleeping Hot

0
See full review

Male
TomSteilacoom, WA
Review left on Jan 22, 2017

Worst mattress EVER!

Immediately upon sleeping in this mattress we contacted the manufacturer to report a defect. They sent someone out with a string and ruler. Worst B.S. customer support EVER. To this day, I can set a tennis ball on the mattress and it rolls off the bed. I have even rolled off the bed in my sleep. I wouldn't wish this mattress on a Gitmo prisoner as it would be torture. I will never, EVER purchase another Serta mattress again. Completely disappointed.
This review is for Serta Perfect Day iSeries Ceremony Super Pillow Top
Owned for: 3 years
Condition: Don't know

55 - 64 years old

Male

Side Sleeper

200-250 lbs

Prefers Harder Feel

Back Pain, Hip Pain

0
See full review+ 2 comments

Female
ReneeSlidell, LA
Review left on Jan 21, 2017

Great for people with back problems

I'm 60 yrs. old always been a stomach sleeper since we have had this mattress I sleep on my back and wake up 9 hrs. Later in the same position. Love it
This review is for Serta
Owned for: 1 year
Condition: Like new

55 - 64 years old

Female

Back Sleeper

200-250 lbs

Prefers Medium Feel

Acid Reflux, Allergies, Arthritis, Back Pain, Hip Pain, Neck Pain, Plus Size, Restless Leg, Sleep Apnea

0
See full review

1
...
26
27
28
...
12698
Serta Mattress Reviews - Page 27 | GoodBed