Serta
Mattress Ratings & Reviews

Serta logo
93/100
Excellent
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.5 Years
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.5 Years
FILTER
127k total ratings, 541 with reviews
Female
BrendaRoseville, CA
Review left on Dec 14, 2018

NOT WORTH THE MONEY NEVER AGAIN SERTA

after two years, this mattress is completely gone, one person sleeping on it and it like your sleeping in a whole. SERTA does not honor their warranty don't buy
This review is for Serta iComfort Directions Epic
Owned for: 2 years
Condition: Completely worn

55 - 64 years old

Female

Back Sleeper

100-150 lbs

Prefers Medium

Airborne Allergies, Arthritis, Back Pain (upper / neck), Sleeping Hot

0
See full review

Female
GailBallwin, MO
Review left on Dec 5, 2018

i comfort not comfortable

sleeping on the floor would be more comfortable than this matress
This review is for Serta iComfort (Pre-2017)
Owned for: 1-3 months
Condition: Like new

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium

Back Pain (lower / middle), Hip Pain, Sleep Apnea

0
See full review

Female
ConnieMartinsville, VA
Review left on Dec 2, 2018

Collapsed within a month.

Bought at Grand furniture. Had to exchange twice with same problem.side of mattress was collapsing. The mattress itself was very comfortable.
This review is for Sertapedic Waitrose Firm
Owned for: 1-3 months
Condition: Like new

Over 65 years old

Female

Side Sleeper

150-200 lbs

Prefers Somewhat Harder

Back Pain (lower / middle)

0
See full review

Female
AnnPhoenix, AZ
Review left on Nov 23, 2018

Initially it was good

Initially, this mattress was very comfortable. First few months, to maybe a year, it was great. Then it started sagging where we lay. We got a foam topper to try and help with the comfort and it helped for a while. We’ve had this mattress for almost exactly 4 years and my husband will no longer sleep on it due to back pain it causes. My back and hip pain are worse after sleeping in it, too. There is obvious sagging of this mattress when you look at it. A great disappointment.
This review is for Serta Perfect Sleeper Kessner Super Pillow Top
Owned for: 4 years
Condition: Very worn

55 - 64 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium

Sleeping Hot

0
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Female
MaryguAlbany, OR
Review left on Nov 11, 2018

I want another!

Excellent mattress, tried several top end mattresses before, none compared to this one.
This review is for Serta Trump Home Luxury
Owned for: 4 years
Condition: Like new

55 - 64 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium

Acid Reflux, Arthritis, Back Pain (lower / middle), Back Pain (upper / neck), Sleep Apnea, Spinal Stenosis

0
See full review

Female
LizBaton Rouge, LA
Review left on Nov 9, 2018

Terrible and I want my 20 year old mattress back

You can feel when your sleeping partner makes even the slightest movement on the other side of the bed. I tried to return but they would not let me at Mattress Direct. I should write the Dr. who works here in Baton Rouge and tell him about his mattress. The mattress does not really feel firm. Everytime my husband turns I feel it and this is king bed. Never had this before with my old Sealy mattress from 1996 to 2016. I bought a Dr. Green Mattress because I saw his mattresses in the store plus he was my mom's dr. So I thought it got to be good. NOT. I may write maybe he will help me.
This review is for Serta Dr Greene Holland Meadows Firm
Owned for: 2 years
Condition: Like new

55 - 64 years old

Female

Back Sleeper

100-150 lbs

Prefers Medium

Arthritis, Back Pain (lower / middle), Back Pain (upper / neck), Restless Leg, Sleep Apnea

0
See full review

Female
MelindaCovington, LA
Review left on Nov 4, 2018

It’s like sleeping on an angle trying not to slide down i...

It’s like sleeping on an angle trying not to slide down into a bowl which is impossible to do. Wake up with back pain. They do not stand behind their warranty. Have been dealing with them for two years now. Will never buy a Serta or any other mattresses they make again !!!!
This review is for Serta iComfort (Pre-2017)
Owned for: 2 years
Condition: Completely worn

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium

Acid Reflux, Airborne Allergies, Arthritis, Back Pain (lower / middle), Restricted Mobility, Fibromyalgia, Hip Pain, Back Pain (upper / neck), Osteoporosis, Plus Size, Restless Leg, Scoliosis, Sleep Apnea, Sleeping Hot, Spinal Stenosis, Spondylolisthesis

0
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Female
ElizabethMilwaukee, WI
Review left on Nov 3, 2018

Second mattress; same poor quality

Purchased an Applause II Firm queen and within 2 months the mattress was sagging and mushy. I turned it around and tried it and it still sagged anywhere in between the edges. Serta rep came to my home to check sag and indeed it was over what the expected sag for a mattress of this age. It was swapped out for an identical model and it began to sag just like the original one. Now looking to see if there is any warranty left on this mattress. I wake up during the night with an aching back, knees, hips, and shoulders. Just not right for the amount of money and age of the mattress.
This review is for Serta iComfort Hybrid Applause II Firm
Owned for: 2 years
Condition: Moderately worn

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium

Arthritis, Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck)

0
See full review+ 1 comment

Female
AmandaManteca, CA
Review left on Nov 2, 2018

Horrible mattress

The mattress was great for the first year. The memory foam is now lumpy with dents. Only area I can sleep without waking up with neck and back pain is in the middle. I've been forced to sleep on an air mattress- it's that bad. Will be dealing with the warranty this weekend.
This review is for Serta iComfort Prodigy Everfeel
Owned for: 4 years
Condition: Slightly worn

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium

0
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Female
CarrieLouisville, KY
Review left on Oct 29, 2018

Best Matress Ever if you have Back Pain

I have never slept better and I have tried many mattresses from the sleep number to the Tempur-pedic and Bath far this was the best $999 I ever spent for this full size mattress and box springs from Macy’s (Peachwood)
This review is for Serta Perfect Sleeper Peachwood Firm
Owned for: 3-6 months
Condition: Like new

55 - 64 years old

Female

Back Sleeper

150-200 lbs

Prefers Somewhat Harder

Acid Reflux, Arthritis, Back Pain (lower / middle), Fibromyalgia, Hip Pain, Back Pain (upper / neck), Restless Leg, Sleep Apnea

0
See full review

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Serta Mattress Reviews - Page 14 | GoodBed