Serta
Mattress Ratings & Reviews

Serta logo
93/100
Excellent
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.5 Years
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.5 Years
FILTER
128k total ratings, 545 with reviews
Female
BarbaraMarietta, GA
Review left on Jan 3, 2019

warrenty useless

We were sent the Serta Perfect Sleeper Trelleburg mattress as a second replacement under warrenty. Original mattress was purchased in Winter 2014. Each of the 2 warrenty replacement mattresses including the Trelleburg have failed in the same way. The side support of the mattress is GONE! If you sleep too close to the edge of the bed you will run the risk of falling off onto the floor. We are seniors. We are tall thin people. There is no way that sitting on the edge of this mattress given our weight could have compromised the side support. DO NOT BUY SERTA.
This review is for Serta Perfect Sleeper Elite Trelleburg Super Pillowtop

Over 65 years old

Female

Stomach Sleeper

150-200 lbs

Prefers Medium Feel

0
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Female
ArdithMobile, AL
Review left on Jan 3, 2019

Horrible Mattress

We had high hopes for this bed but the pillow top buckled and shifted and leaves indententations where we sleep. Not even a year old, worst mattress we have ever slept on.
This review is for Serta Perfect Sleeper Ridgemont Luxury Super Pillowtop
Owned for: 6-12 months
Condition: Very worn

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

Back Pain (lower / middle)

0
See full review

Female
TheresaFresno, CA
Review left on Dec 30, 2018

Great mattress for the price

This mattress has been very comfortable. Has helped a little with back pain. Would definitely buy this type again. Everyone who has used our bed says it's very comfortable.
This review is for Serta Perfect Sleeper Elite Fawnridge Firm
Owned for: 3 years
Condition: Moderately worn

45 - 54 years old

Female

Side Sleeper

200-250 lbs

Prefers Medium Feel

Acid Reflux, Back Pain (lower / middle), Plus Size

0
See full review+ 3 comments

Male
EricDallas, GA
Review left on Dec 24, 2018

Don't buy this bed unless you like sleeping in a canoe

We've now had this mattress for just over a year and have been significantly disappointed. Specifically, this mattress gives sleeping 'in' bed and 'climbing' out of bed a new meaning. Less than 2 months into owning the mattress, we found that we would wake up in what literally felt like a canoe as we would sink far into the mattress while sleeping. This has led to a lot of sleeplessness and occasional back aches and needing to literally climb up hill to get out of the bed in the morning. Our retailer did send a technician out to look at the situation and he was able to make some adjustments that provided some degree of temporary relief, but 2 months later the mattress has returned to it's prior poor performance. Neither of us are large people, so this is not a weight issue. We believe it's a design fault and will have to seriously think about buying a Serta again.
This review is for Serta iComfort Hybrid HB300Q Cushion Firm
Owned for: 1 year
Condition: Like new

45 - 54 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

Airborne Allergies, Sleeping Hot

0
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Female
BrendaRoseville, CA
Review left on Dec 14, 2018

NOT WORTH THE MONEY NEVER AGAIN SERTA

after two years, this mattress is completely gone, one person sleeping on it and it like your sleeping in a whole. SERTA does not honor their warranty don't buy
This review is for Serta iComfort Directions Epic
Owned for: 2 years
Condition: Completely worn

55 - 64 years old

Female

Back Sleeper

100-150 lbs

Prefers Medium Feel

Airborne Allergies, Arthritis, Back Pain (upper / neck), Sleeping Hot

0
See full review

Female
GailBallwin, MO
Review left on Dec 5, 2018

i comfort not comfortable

sleeping on the floor would be more comfortable than this matress
This review is for Serta iComfort (Pre-2017)
Owned for: 1-3 months
Condition: Like new

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

Back Pain (lower / middle), Hip Pain, Sleep Apnea

0
See full review

Female
ConnieMartinsville, VA
Review left on Dec 2, 2018

Collapsed within a month.

Bought at Grand furniture. Had to exchange twice with same problem.side of mattress was collapsing. The mattress itself was very comfortable.
This review is for Sertapedic Waitrose Firm
Owned for: 1-3 months
Condition: Like new

Over 65 years old

Female

Side Sleeper

150-200 lbs

Prefers Somewhat Harder Feel

Back Pain (lower / middle)

0
See full review

Female
AnnPhoenix, AZ
Review left on Nov 23, 2018

Initially it was good

Initially, this mattress was very comfortable. First few months, to maybe a year, it was great. Then it started sagging where we lay. We got a foam topper to try and help with the comfort and it helped for a while. We’ve had this mattress for almost exactly 4 years and my husband will no longer sleep on it due to back pain it causes. My back and hip pain are worse after sleeping in it, too. There is obvious sagging of this mattress when you look at it. A great disappointment.
This review is for Serta Perfect Sleeper Kessner Super Pillow Top
Owned for: 4 years
Condition: Very worn

55 - 64 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

Sleeping Hot

0
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Female
MaryguAlbany, OR
Review left on Nov 11, 2018

I want another!

Excellent mattress, tried several top end mattresses before, none compared to this one.
This review is for Serta Trump Home Luxury
Owned for: 4 years
Condition: Like new

55 - 64 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

Acid Reflux, Arthritis, Back Pain (lower / middle), Back Pain (upper / neck), Sleep Apnea, Spinal Stenosis

0
See full review

Female
LizBaton Rouge, LA
Review left on Nov 9, 2018

Terrible and I want my 20 year old mattress back

You can feel when your sleeping partner makes even the slightest movement on the other side of the bed. I tried to return but they would not let me at Mattress Direct. I should write the Dr. who works here in Baton Rouge and tell him about his mattress. The mattress does not really feel firm. Everytime my husband turns I feel it and this is king bed. Never had this before with my old Sealy mattress from 1996 to 2016. I bought a Dr. Green Mattress because I saw his mattresses in the store plus he was my mom's dr. So I thought it got to be good. NOT. I may write maybe he will help me.
This review is for Serta Dr Greene Holland Meadows Firm
Owned for: 2 years
Condition: Like new

55 - 64 years old

Female

Back Sleeper

100-150 lbs

Prefers Medium Feel

Arthritis, Back Pain (lower / middle), Back Pain (upper / neck), Restless Leg, Sleep Apnea

0
See full review

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Serta Mattress Reviews - Page 14 | GoodBed