Saatva
Mattress Ratings & Reviews

Saatva logo
76/100
Very Good
Back Support
57
Pressure Relief
55
Sleep Quality
60
Stays "Cool"
72
Value
82
Warranty Service
78
Average Lifespan
N/A
Back Support
57
Pressure Relief
55
Sleep Quality
60
Stays "Cool"
72
Value
82
Warranty Service
78
Average Lifespan
N/A
FILTER
3,941 total ratings, 173 with reviews
Female
Michael
Review left on Feb 24, 2015

When Mom is Happy --everyone is happy

My mom has been suffering from back and neck pain for many years now. She has had two knee replacements, shoulder replacement, and rotator cup surgery. Last year she needed to replace her mattress. She went to a “Big Box” store and thought she purchased one of the firmest beds available. What a joke that turned out to be. After a few weeks the mattress turned soft and started caving in in various sections. Each night she attempted to go to sleep, only to be awake most of the night from the discomfort. We have been attempting to work with the “big box” customer service, only to be told to send pictures with a ruler, string & pencil to show the crevices. Their supposed 10 year warranty is useless. They create so much paperwork and discourage anyone attempting a credit or return. Well Mom had been so unhappy and in so much pain, I decided to do a bit of research for a new mattress. Being an avid Facebook user, the Saatva advertisement peaked my interest. Of course, I was very skeptical ordering a mattress online. Before placing the order I spoke with Saatva customer service. They answered all of my questions and even recommended the exact mattress for my mom’s needs. Needless to say, I placed the order for a King Firm. (Mom only likes a firm mattress). The order, manufacturing and delivery were all completed with 12 days. During every part of the process, I was kept in the loop via e mail and phone. The delivery men were not only on time but came a bit early. They promptly removed the old mattress and brought in a little (well King Size) slice of heaven. So every day, since the mattress has been delivered, I ask Mom (during our daily morning call) how she slept? She says she only gets up once per night (bathroom break) instead of the previous 5-7 times. No more back, neck or leg pain. She can’t keep thanking me enough for the new bed. So to Saatva we give **5 stars***!! And to Sears (Big Box) you have now lost all our business for good!!
This review is for Saatva
Owned for: Less than a month
Condition: Like new

Over 65 years old

Female

Side Sleeper

200-250 lbs

Prefers Harder Feel

Acid Reflux, Arthritis, Back Pain, Neck Pain, Plus Size, Spinal Stenosis

0
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Female
PeggieClaremont, CA
Review left on Feb 23, 2015

Great mattress!

I was reluctant to buy a mattress online without trying it first because I've had back problems for years. I must say this is the most comfortable mattress I've ever slept on!! I fully believe if this mattress was sold in a store it would have been 3 times the price and I never would have bought it because that cost would have been way out of my budget. I was also concerned if I should buy an adjustable mattress and what firmness. I read the reviews and decided to take a chance. I LOVE, LOVE, LOVE this mattress and for the first time in years have not awoken with back pain.
This review is for Saatva Classic 14.5" Luxury Firm
Owned for: 1-3 months
Condition: Like new

Over 65 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

Back Pain, Sleeping Hot

0
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Female
Carla BDodge City, KS
Review left on Feb 19, 2015

We love our Saatva!

I researched several months and kept "selling" Saatva to my husband after reading reviews on their site plus on google reviews. He said "order it"! He slept all night in the same position and was totally impressed! I think it is very comfortable even though I have inflammation issues. We didn't receive notice of delivery date and apparently our mattress was in a city 2 1/2 hours away for awhile, but after a phone call we had it the next day. Pleasant men delivered and set up a completely wrapped and clean mattress set. We recommend this company to our friends and anyone who is mattress shopping!
This review is for Saatva Classic 14.5" Luxury Firm

55 - 64 years old

Female

Back Sleeper

150-200 lbs

Prefers Softer Feel

Acid Reflux, Arthritis, Back Pain, Fibromyalgia, Hip Pain, Osteoarthritis

0
See full review

Male
JohnWindsor, CA
Review left on Feb 12, 2015

Just the Best Experience

We meant to review our mattress about 4 weeks ago when we first got our Saatva mattress but we haven't been able to get out of bed! We got the plush version of this mattress and we love it! It offers more firmness than you'd expect from a plush mattress but it still has that welcoming soft feel. Our backs feel better and it's easy and comfortable to turn over in bed and switch from side to side during the night - there's enough foundation for that in a comfortable way. We love this mattress!
This review is for Saatva
Owned for: 1-3 months
Condition: Like new

55 - 64 years old

Male

Back Sleeper

150-200 lbs

Prefers Softer Feel

Arthritis, Back Pain, Sleep Apnea, Sleeping Hot

0
See full review

Female
CarlaGonzales, LA
Review left on Feb 12, 2015

Best Decision Ever

I have been looking for the last couple of years for a mattress. I was very nervous about making a decision because you really can't tell if you are going to like something by laying on it for 3 minutes in a store. And, very nervous about buying a mattress online, sight unseen. While on Facebook, I saw the advertisement for Saatva. I started looking into it and reading the reviews. I liked the fact that it had coil on coil construction and not just memory foam. I took a leap of faith and went ahead and ordered the Luxury Firm, King Size with the 8" box frames. This was the best decision ever. I received it sooner than expected and we love it. No more aches and pains when we get up in the morning. According to a tracking device I recently received, I was getting an average of 3 - 4 hours of sleep every night. Now with the new Saatva, I am getting 6 - 7 hours of sleep per night. I would recommend anyone who has any doubt to just try it out. I promise you'll love it.
This review is for Saatva Classic 14.5" Luxury Firm
Condition: Don't know

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

0
See full review

Female
LindaWimberley, TX
Review left on Feb 6, 2015

Best nights sleep in years

This mattress is beautiful and everything I hoped it would be. Before this mattress my husband and I might get 3 or 4 hours sleep, tossing and turning and get out of bed about 5 am. The first night sleeping on our new Saatva we went to bed at 9 pm and slept until 7:30 am, except for the usual bathroom call. We both got out of bed without the usual aches and pains. Can't wait for another great nights sleep. Thanks Saatva.
This review is for Saatva
Owned for: Less than a month
Condition: Don't know

Over 65 years old

Female

Side Sleeper

150-200 lbs

Prefers Harder Feel

Acid Reflux, Arthritis, Back Pain, Sleep Apnea, Spondylolisthesis

0
See full review

Male
PeterRiver Forest, IL
Review left on Feb 6, 2015

Oh my aching back...

It's been about two weeks since our mattress was delivered, and I gotta tell ya, I feel really, really good about the purchase. Here's why... 1. It was wonderful not having to go into a cookie-cutter mattress store and ... (you know the rest). 2. Ordered the mattress, two days later received a phone call to discuss the purchase, six days later received another phone call telling us the mattress was ready for delivery. The delivery company worked around our schedule, which my wife and I appreciated very much. 3. Mattress delivered on time. The delivery gentlemen were terrific. They had a hard time getting the mattress through the narrow stairwell, but they did it without a complaint or cuss word. 4. The best part of all this is that the mattress is so comfortable. I've never been one to "want to go to bed" but I now look forward to it. 5. Oh, and about my aching back. I haven't felt this limber and pain free in the morning in years. It's funny because I keep waiting for the pain to return when I get up but it hasn't so far. While I read reviews, I've never felt compelled to write one until now. Truly a 5 star product, thanks. Peter Q.
This review is for Saatva Classic 14.5" Luxury Firm
Owned for: Less than a month
Condition: Like new

Side Sleeper

0
See full review

Male
AaronSyracuse, UT
Review left on Feb 4, 2015

No regrets!!

I was originally skeptical about making a mattress purchase online, however, after my experiences with Saatva…I am very happy that I took the chance. I purchased my Saatva mattress in November 2014 and felt it necessary to wait until now before posting a review. I chose to write this simply because I relied on others reviews to help me make my decision to purchase, and I hope it helps you if you are on the fence about making the plunge…so here you go. I have had my mattress for a little over 60 days and I am in love. The purchase was very simple and easy to complete online with no hidden fees throughout the process. About 14 days after my purchase I received a phone call from the delivery company to set up a date and a time window for delivery. The delivery company arrived when expected and was very professional. A few days after delivery, I did have a question about the foundation and subsequently sent Saatva an email. Within 5 minutes of sending my email I received a phone call from Saatva with an answer to my question. I have NEVER had a company respond so fast to an email and to do so with a phone call….simply amazing. The Saatva representative was very responsive and nice, and she quickly answered my questions offering her direct number if anything comes up and I should have more questions. I give Saatva’s customer service an A+. This is reassuring to me that they stand behind their product and are willing to go above and beyond to make their customers feel like they made the right decision. So now about the mattress itself. I purchased a king sized luxury firm and I gotta say that I have never had a better night’s sleep than I have had with my Saatva mattress. I wake up feeling refreshed with absolutely no back pain. I was also worried about off gassing and chemical odors that are common with new mattresses and was quite surprised when this was not the case. I feel very comfortable recommending Saatva and feel confident that you will have no regrets with your purchase.
This review is for Saatva Classic 14.5" Luxury Firm
Owned for: 3-6 months
Condition: Like new

35 - 44 years old

Male

Back Sleeper

200-250 lbs

Prefers Medium Feel

0
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Male
DonWest Palm Beach, FL
Review left on Feb 2, 2015

The Great Queen size Saatva Luxury Firm Flagship Mattress

When we contacted Saatva for information, we spoke to Ed Brians, Ed was so helpful with his recommendations of following items... Queen size Saatva Luxury Firm Flagship Mattress, Queen size Foundation, Queen size Frame, Delivery and Set Up. We were most impressed by the lengthily time he took to ask about how we were sleeping, what if any problems we were experiencing with our current bed, and what we were expecting of a new bed. He took all of our information and by the time we finished our conversation, there was no doubt that Saatva would soon be in our home. The Saatva bed arrived on Wednesday the 28th at 9:30 AM, a half hour earlier than the delivery service scheduled. The delivery men were courteous, efficient, and very complimentary about Saatva and how happy other customers were when they delivered to them. They presented a very positive impression of your company. Terri and I cannot believe how wonderful our Saatva bed is; so plush, so full, and oh so comfortable. Perhaps the best way to describe why we say this is to list the following... After Saatva: We anticipated the first night in the bed would not go so well as we might need to get use to sleeping on a new bed, boy-O-boy were we wrong! Terri slept from 11:00 PM to 9:30 AM the next morning, waking up refreshed and pain free. Exclaiming she couldn't believable how comfortable our new Saatva was; and that she didn't feel me tossing or turning at all. She slept an unbelievable ten hours, which was unheard of before our new bed! Where I normally only sleep about four hours (torturously), I slept in a deep, peaceful, single position for seven hours; something I haven't experienced for many years. I woke up without any of the usual pains, invigorated, and ready to face the day. A peaceful, healthy, and happy nights sleep. Unreal! We were so happy with our new Saatva, that on Thursday afternoon we took a three hour nap, just because it felt so good.
This review is for Saatva Classic 14.5" Luxury Firm
Owned for: Less than a month
Condition: Like new

55 - 64 years old

Male

Side Sleeper

150-200 lbs

Prefers Harder Feel

Acid Reflux, Allergies, Arthritis, Neck Pain, Osteoarthritis

0
See full review

Female
MeganChicago, IL
Review left on Jan 15, 2015

Amazing bed - horrendous shipping experience.

I absolutely love this mattress. It is incredibly comfortable and supportive. I was nervous to buy a mattress online instead of through a retailer, but I'm glad I did! However, when I placed the order, I was told that the mattress would be delivered in 5-12 days. A large span, but I figured with the holidays, it would take at least 12. The mattress did not show up for 17 days. Maybe I misunderstood that it was 12 business days or just 12 days to make it and THEN some mystery time to deliver, but that needs to be clarified by customer service more clearly. Secondly, when the delivery men showed up, they reeked of smoke. My entire apartment smelled of smoke when they left and thus my mattress had a musky sent from them setting it up. I know Saatva outsources their shipping, but considering they're an online retailer, they need to vet their delivery vendor more closely. I would recommend the mattress, I just hope that you have a better delivery experience.
This review is for Saatva Classic 14.5" Luxury Firm
Owned for: Less than a month
Condition: Don't know

Under 25 years old

Female

Side Sleeper

100-150 lbs

Prefers Softer Feel

Allergies, Fibromyalgia

0
See full review

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Saatva Mattress Reviews - Page 10 | GoodBed