Kingsdown
Mattress Ratings & Reviews

Kingsdown logo
78/100
Very Good
Back Support
62
Pressure Relief
62
Sleep Quality
70
Stays "Cool"
70
Value
54
Warranty Service
46
Average Lifespan
11.2 Years

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Back Support
62
Pressure Relief
62
Sleep Quality
70
Stays "Cool"
70
Value
54
Warranty Service
46
Average Lifespan
11.2 Years

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8,471 total ratings, 130 with reviews
Male
MarkCrofton, MD
Review left on Mar 8, 2019

Poor quality and warranty not worth the paper!!!!

DO NOT BUY a Kingsdown Mattress!!! I purchased a new Kingsdown King size mattress in June 2018. Within months of owning the bed it began to sag and created a hump in the middle. After contacting Kingsdown for the warranty, they sent out a third party inspector who indicated the mattress had a 2” dip on the right side. Kingsdown denied my warranty claim stating it was within normal wear measurements. Now, if anyone else is considering spending over $1,500 on a mattress, I’m sure you’d like to ensure you have a product that lasts for more than a few months and the warranty is valid. Nice job Kingsdown you lost another customer!!!
This review is for Kingsdown Duet
Owned for: 3-6 months
Condition: Like new

45 - 54 years old

Male

Back Sleeper

150-200 lbs

Prefers Medium Feel

0
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Female
CristinaWindsor, ON
Review left on Jan 15, 2019

Terrible!!

Completely disgusted with this company’s warranty! My husband and I purchased a Kingsdown mattress exactly 8 months ago after my husband had back surgery. It was specifically asked and promised by the sales rep at Teppermans Windsor there would be no dipping at the lower lumbar area. We spent over $4000 on a king size custom number bed. Well Kingsdown....it’s dipping a lot and we are normal size people. Can’t even imagine what this mattress would look like if we were over weight people. Teppermans keeps saying you won’t cover the warranty because it’s “normal” dipping. NO MATTRRSS AFTER 8 MONTHS SHOULD SINK/ DIP! I don’t care if it’s 1 inch or 1.25 inches of dipping ...it’s dipping without body weight on it. To add to insult the company actually put a piece of plexiglass on top of the mattress to do their measurements! Are you kidding...how is that going to give you a true concave measurement when your applying a flat surface. If you stand by your products.....maybe you should stop fighting customers and fix the issue!!!! Prior to this purchase I had a mattress that was over 14 years old and never had the issues I’m having now after 8 months! I still have that mattress as well! Maybe I should have went with that company instead....at least nothing dips! I’m not rich so it’s not an option to buy another one! Fix the problem KINGSDOWN if you have any integrity!!
This review is for Kingsdown Duet
Owned for: 6-12 months
Condition: Very worn

35 - 44 years old

Female

Side Sleeper

150-200 lbs

Prefers Harder Feel

Acid Reflux, Back Pain, Hip Pain

0
See full review+ 1 comment

Male
BenjaminPlymouth Meeting, PA
Review left on Dec 11, 2018

Kingsdown engineering is awesome!

No doubt their are good and bad mattresses out their, but kingsdown is the only company that tests and measures every mattress before it leaves their plant, great QC! On top of luxury quality, the vertical zoning make sleeping on my side awesome, even being 265lb’s!
This review is for Kingsdown West Sands
Owned for: 6-12 months
Condition: Like new

45 - 54 years old

Male

Side Sleeper

250-300 lbs

Prefers Medium Feel

Back Pain, Hip Pain, Plus Size

0
See full review

Female
SusanSaint-Hubert, QC
Review left on Nov 19, 2018

Sagging after 2 months

My husband and I have sags on each side and practically a bump between us. We also purchased the box base too. But we received good service with the warranty
This review is for Kingsdown Verbena
Owned for: 1-3 months
Condition: Slightly worn

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

0
See full review

Female
JudyWhite Lake, MI
Review left on Nov 4, 2018

HORRIBILE

This is the 3rd Kingsdown mattress we've had since 2013, keep getting them replaced because we sleep in big holes within 1 year or so. This time we are NOT going to try again. Thinking Tempurpedic. I am so disgusted by the performance level and the customer service from this company!
This review is for Kingsdown
Owned for: 2 years
Condition: Very worn

55 - 64 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

Acid Reflux, Allergies, Arthritis, Back Pain, Hip Pain, Neck Pain, Restless Leg

0
See full review

Female
JBurlington, ON
Review left on Oct 31, 2018

It's like being hugged to sleep!

This is by far the best bed I've ever had. I used to wake up and toss and turn all night. Now, if I wake up, the supreme comfort helps me drift right back off. In fact, if I do wake up I'm so pleased because for those few moments I'm blissfully aware of how comfortable I am!!
This review is for Kingsdown Palais Royale
Owned for: Less than a year
Condition: Like new

35 - 44 years old

Female

Stomach Sleeper

100-150 lbs

Prefers Softer Feel

Acid Reflux, Allergies, Back Pain, Hip Pain

0
See full review

Female
MaryGate City, VA
Review left on Sep 28, 2018

Great! We love the bed.

Great! We love the bed.
This review is for Kingsdown Passions Aspiration Plush
Owned for: Less than a year
Condition: Like new

Over 65 years old

Female

Side Sleeper

200-250 lbs

Prefers Medium Feel

Arthritis, Back Pain, Hip Pain, Neck Pain, Osteoporosis, Plus Size

0
See full review

Female
Linda B
Review left on Sep 28, 2018

Complete Junk

These beds are absolutely the worst piece of garbage I bought in my life. The ones I had before are 15 years old and still good I keep them for my guests and the Kingsdown which were 5 years old went straight in the garbage. The pillow top that are now being installed on the mattresses is a rip off. It's done on purpose so the mattress will need to be change in the next 5 years if you are lucky. They cannot be flip over therefore useless to flip it from head to toe because your bums are always at the same place thus the fact the it will sag and they will be garbage within the first 5 years. I called Mattress Mart and they send me some twits with a plumb bob to measure the depth and everytime he came to take a measure it was never sagging enough the number kept changing to a higher one. Therefore Kingsdown is junk and Mattress Mart not recommendable
This review is for Kingsdown Platinum Pillowtop
Condition: Completely worn

55 - 64 years old

Female

Back Sleeper

150-200 lbs

Prefers Harder Feel

Acid Reflux, Back Pain, Restless Leg

0
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Female
jenniferPincher Creek, AB
Review left on Sep 16, 2018

JOY to sleep on.

We had a Kingsdown Mattress for several years, it was a delight, but our home burned and we HAD to have another one! I am a heavy person with old joint injuries - this bed supports my weight, but allows painless sleeping.
This review is for Kingsdown Vegas Cushion Firm
Owned for: 1-3 months
Condition: Like new

55 - 64 years old

Female

Side Sleeper

250-300 lbs

Prefers Harder Feel

Acid Reflux, Allergies, Arthritis, Back Pain, Hip Pain, Neck Pain, Plus Size, Restless Leg, Sleeping Hot

0
See full review

Female
SusanRichmond, VA
Review left on Sep 12, 2018

Lumpy and sore

We spent a lot of money on this mattress. I was in the process of having major knee surgery and knew I’d be in bed a lot. Worst bed I’ve ever owned. I hurt all the time especially my hip and back. I am a side sleeper. I gave up and bought a bed in a box for far less money. I’m sleeping so much better. I track my sleep with a fit bit and the difference is amazing! Save yourself a lot of pain and money.
This review is for Kingsdown Sleeping Beauty Advantage Pillow Top
Owned for: 4 years

45 - 54 years old

Female

Stomach Sleeper

100-150 lbs

Prefers Medium Feel

Acid Reflux, Allergies, Arthritis, Back Pain, Hip Pain, Restless Leg

0
See full review

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Kingsdown Mattress Reviews - Page 5 | GoodBed