Beautyrest
Mattress Ratings & Reviews

Beautyrest logo
86/100
Excellent
Back Support
62
Pressure Relief
62
Sleep Quality
65
Stays "Cool"
70
Value
50
Warranty Service
46
Average Lifespan
11.3 Years
Back Support
62
Pressure Relief
62
Sleep Quality
65
Stays "Cool"
70
Value
50
Warranty Service
46
Average Lifespan
11.3 Years
FILTER
116k total ratings, 582 with reviews
Female
NancyTavistock, ON
Review left on Jan 8, 2022

If you like sleeping in a crater this mattress is for you!

A brief period of time after buying this mattress it developed two significant depressions where my spouse and I sleep on our respective sides. You can literally roll into the depressions on either side, from the centre of the mattress (which has retained its original density). We had a Kingsdown mattress before this, and decided to try the Simmons Brand as our salesperson told us this mattress was 'Much better quality' than our Kingsdown. Not the case. Our Kingsdown was still comfortable, with a consistent surface and no body depressions/indentations in it after over 10 years of ownership. This piece of garbage we bought from The Brick after 3 years has given us many sleepless/restless nights. We are unable to actually sleep side by side, due to the fact we roll into seperate sides of the bed. Neither my partner or I are overweight, so the cause of this is not due to too much weight on the bed. And trying to figure out how to actually process a claim on Simmons' warranty induces anger at the incideous process one has to go through to elicit and sort of reply from the company itself! Avoid this mattress like the restless, sleepless, plague inducing waste of money it is! We will be shopping for a new mattress in the very near future!
This review is for Simmons Beautyrest Black Precious Plush Euro Top
Owned for: 3 years
Condition: Like new

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

0
See full review

Female
DanaMallorytown, ON
Review left on Jan 2, 2022

The worst nightmare of a bed. NOT even close to World Class

this is an absolutely horrible bed and the worst possible purchase. I see that this model is discontinued and I know exactly why. We tried this mattress out in the store and it was wonderfully soft yet firm for my husbands back problem. The salesman said that the new bed would be firmer than the floor model but it would soften over time. Our nightmare started the very first night. The bed was very firm with large divots that you could lose you hand or heel in. The whole bed is lumpy. Giving it time to soften I waited past the time I could return. What a mistake. After 1 year the bed started sagging in the areas where my husband and I slept and a large ridge formed in the middle between us. To say good night I have to climb out of the divot and climb over the hump. My husband is an average size man and when he lies in the bed he is a good 6 inches in a hole. We both wake up in horrible pain. His back problem is worse and I now have back pain when I never had before. When I try to fall asleep, I have such a hard time. My rib cage hurts and my hips and buttocks' are in a hole. I feel totally ripped off. The last mattress we had lasted 14 years and was in better shape then this one when we got rid of it, it was a Serta. I don't understand why a company would make such a horrible product and call it World Class. I just want my money back, but I have read online that Simmons has horrible customer service and will do anything NOT to honor the warranty. So here I am 3 years in to my nightmare and unable to sleep so I am writing this review. I will never buy a Simmons mattress ever again. And now we are going to have to pay to have this thrown in the dump. I am a Registered Nurse and my husband is a small business owner. We cannot understand why this company would rip off honest people.
This review is for Simmons Beautyrest GL5 World Class Genesis Firm Euro Top
Owned for: 3 years
Condition: Completely worn

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

0
See full review+ 2 comments

Female
Joseph CWoburn, MA
Review left on Dec 30, 2021

Disappointed in product. Only about year and half old and...

Disappointed in product. Only about year and half old and started sinking in where each person slept. Very obvious to the eye even with Comforter on the bed. Did all that was necessary in filing a Warranty Claim including having an Inspection done in my home. My claim was denied reason being the BoxSpring. When purchasing the Resonance Mattress from Mattress Firm I was asked if needed a BoxSpring. Told Salesperson that we already had one. He did not pressure me into purchasing one. Was informed about the 10 Year Warranty which I assumed was from Mattress Firm. After the filing of my Claim received emails from Mattress Firm regarding the Warranty. It is directly from company who made the Mattress. Something new to me. Trying to talk to an actual person at Mattress Firm regarding Warranty is just about impossible. I never succeeded. Even tried the Chat a few times and was unsuccessful. Easy to speak with someone if purchasing a product. Seems I am stuck with the defective Resonance Mattress. Less than 2 years old….out $1500 too.
This review is for Simmons Beautyrest World Class Resonance Plush
Owned for: More than a year
Condition: Very worn

Over 65 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

0
See full review+ 1 comment

Female
MelSan Leandro, CA
Review left on Dec 25, 2021

I have absolutely hated this expensive bed after giving b...

I have absolutely hated this expensive bed after giving birth. It’s waaaay too soft for me and aggravates my back pain. When I wake up and sleep on the bed, it makes me not happy. I choose to sleep in the living room on the couch because it the firmness of the couch.
This review is for Simmons Beautyrest Black Lexi 16.5" Luxury Firm Pillowtop
Owned for: 7 years
Condition: Like new

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Somewhat Harder Feel

0
See full review

Female
JessicaNewnan, GA
Review left on Dec 22, 2021

Finally able to sleep comfortably

For purchasing this mattress, I had issues sleeping on a old-school cold mattress. I had a back injury and could never find comfort in sleeping. No matter how many pillows are used I couldn’t find a way to wake up the next day without pain. I sleep so good on this mattress and highly recommend it to anyone that has a previous back injury, is the best investment you’ll ever make as an adult.
This review is for Simmons Beautyrest Black Scarlett Plush
Owned for: More than a year
Condition: Like new

35 - 44 years old

Female

Side Sleeper

150-200 lbs

Prefers Somewhat Softer Feel

0
See full review

Female
LindaMelville, NY
Review left on Dec 16, 2021

Not Holding Up

It was OK until recently. We've had it for five years and it sinks in places and would be more comfortable if it were firmer. I know it's a plush mattress, but it didn't hold up as expected and parts are softer than they should be.
This review is for Simmons Beautyrest World Class Resonance Plush

Over 65 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

Acid Reflux, Airborne Allergies, Arthritis, Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck), Plus Size, Sleep Apnea, Spinal Stenosis

0
See full review

Female
SarahReynoldsburg, OH
Review left on Dec 12, 2021

avoid beautyrest

We bought a beautyrest mattress Disney Moderate Plus early 2021 and it is awful... have impressions within 3 months (and we are not large people, if that matters). Spent $1,000 on mattress and new foundation combined. Inquired about warranty and no response. This has been the most disapointing purchase I ever made. Reviews for mattresses are carefully managed so it's hard to leave a real review. Just sharing this with all my friends and family and anyone I know... avoid beautyrest!
This review is for Beautyrest
Owned for: 6-12 months
Condition: Completely worn

35 - 44 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

0
See full review

Female
Gail MNew Smyrna Beach, FL
Review left on Dec 10, 2021

Sleeping on a slab.

I sampled and ordered an ultra plush mattress. This mattress is so hard you can barely even make a dent. Since purchasing this mattress I have developed sciatica, lower back pain and neck pain. The local store was helpful and sent to totally unqualified men to check the mattress. My response from the company was that it’s met factory standards. This is by far the worst mattress I have ever owned and I’m now sleeping on my couch which is far more comfortable. This is the most expensive mattress I have ever purchased and by far the worst
This review is for Beautyrest Black Hybrid X-Class Ultra Plush (2019-2022)
Owned for: Less than a year
Condition: Like new

Over 65 years old

Female

Side Sleeper

100-150 lbs

Prefers Somewhat Softer Feel

0
See full review

Female
SusanWaynesboro, GA
Review left on Nov 28, 2021

I am in love with my bed!

This is the best mattress I have had. I am thinking of getting a Purple mattress next, but they are so expensive 😔
This review is for Beautyrest TruEnergy Bryanna Plush Euro Top
Owned for: 8 years
Condition: Like new

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Somewhat Softer Feel

0
See full review

Female
MaryNarberth, PA
Review left on Oct 31, 2021

if you want to sleep on a roller-coaster surface

Bought this from beautyrest guest program because of hard-to-find flippability feature. Have had decades of beautyrests for our large family bought through Macy's, and for the most part they were fine. This surface is so uneven as to be unsleepable, even before the sagging and edge collapse. Extra toppers etc. do nothing to even it out. Even flipped it, thinking that the underside might be flatter than the exposed side. Nope. Despite months of trying for a resolution with beautyrest, sending them phtos, credit card bill, mattress tags etc., they refuse to assist, telling me I haven't presented them with the "don't remove under penalty of law" tag, which like pillow tags, upholstery tags etc., no consumer who doesn't want their skin to scratch or sheets to tear, would leave on. What would you do in this case? PS I have never, ever posted an online review before.
This review is for Beautyrest Hotel
Owned for: 3-6 months
Condition: Very worn

Over 65 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

Arthritis, Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck), Scoliosis, Spinal Stenosis

0
See full review

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Beautyrest Mattress Reviews - Page 9 | GoodBed