My previous mattress was a tempurdic, it was wonderful. This one has been terrible, I just sink toward the middle of the bed. I have plywood under it and a mattress topper on top of it. Nothing helps. I'll never buy another mattress on line.
I just found my warranty, to replace it - it would cost another 40, if the first one was awful, why would I want to try another.
Got this because of the whole 2 mattresses in one thing. The plush side is barely softer than the firm. Very painful for my shoulders and hips.
Anyone who likes a firm or med/firm will probably love this mattress.
Delivery went fine, mattress looked and felt to be very professionally made, and slept very cool.
Follow up customer support was outstanding and they stayed in touch via phone and email. Samantha A. was wonderful to work with.
When after giving it 2 weeks to loosen up I decided to return it, no one tried to change my mind. Just a "Sorry it didn't work out for you, our delivery partner will be in touch for pickup."
They actually processed my refund that day.
SAATVA (Zenhaven's owner) is obviously very customer centered and genuinely tries to help their customers. Too bad they don't (yet) make a plush latex mattress.
This review is for Zenhaven Luxury Plush
Owned for: Less than a year
Condition: Like new
55 - 64 years old
Side Sleeper
100-150 lbs
Prefers Somewhat Softer Feel
Back Pain (lower / middle), Hip Pain, Sleeping Hot
I never wrote a review for the Zenhaven, and it is probably overdue.
I had a regular spring mattress with a memory foam topper originally. So I decided to try a Sapira mattress. I really disliked the Aapira, I woke up with hip pain, it was just way too stiff. I also noticed that my sinuses were constantly inflammed whenever I woke up, I have a feeling it was due to off gassing from the memory foam.
Long story short, I went with latex because it is as natural as you can get, no chemicals sprays to make it flame retardant, and no off gassing. The latex bed took a good couple of weeks to get used to, but in the end it is as close to a fully innerspring mattress as you are going to get without memory foam.
I encourage anyone who is looking for a mattress that is coming from an innerspring to try out a latex mattress. It doesnt have to be a Zenhaven, the only reason why I chose Zenhaven was because the mattress was flip-able with different levels of firmness on each side. I think the ability to test different levels of firmness in your own home for weeks was really what sold the mattress to me.
We ordered this mattress b/c we were sleeping way too hot on our previous one. Goodbed suggested this would be a good match for us, and the online reviews seemed good. Overall not a good experience - customer service was spotty, mattress delivery was a pain to schedule, and unfortunately the mattress itself was uncomfortable. Even on the luxury plush slide, i was unable to side sleep without causing shoulder problems and hip aching. Temperature was only mildly better than our previous, still too much on the hot side. Overall very disappointing. We returned it but had to pay the $100 shipping costs which we knew would be a possibility. Ended up going instead with Nest's Hybrid luxury countour - SO much better, great customer service. It's like night and day for us
Fantastic experience with the product and the company!
We were sleeping on a complicated latex system. Despite the fact that the two halves were completely customizable, I could not get my side right and went through countless iterations (and $$) to try and get the right experience without waking to debilitating back, shoulder and neck pain. We then tried to innerspring Saatva, which was better, but not quite right. The company was absolutely fantastic allowing us to exchange the mattress for the Zenhaven. It was a fantastic purchase - the mattress is extremely comfortable with high-end features and allows us to customize simply by flipping the mattress to the other side. We have since bought another one for a different home - one home has the soft side and one the firmer side - I prefer the firmer, but both are comfortable and luxurious. Don't hesitate to buy from this company - their customer service is amazing and products are worth the hype.
This review is for Zenhaven Luxury Plush
Condition: Like new
45 - 54 years old
Female
Back Sleeper
100-150 lbs
Prefers Medium Feel
Arthritis, Back Pain (lower / middle), Hip Pain, Osteoarthritis, Sleeping Hot
I had a very firm latex mattress for almost 20 years. My sleep quality had degraded during the past few years but I cannot be sure of the reason. My old mattress may have been partially to blame. My new Saatva Zenhaven latex mattress is slightly less firm than the one it replaced and I was concerned that this would be a problem for my back. However, my sleep quality on the new mattress over the past few months has been excellent. Also, I've detected no odor from the latex material.
