Carolina Mattress Guild Nature's Image Radiant Plush
Mattress Ratings & Reviews

Hi Toni, I'm so sorry to hear that you're having issues with your new Radiant Plush. Certainly go back to Sleepy's and address your concerns with them -- this is not typical of our mattresses and Sleepy's is trained to handle warranty issues related to unnatural dips or sags. As your salesman told you, it does take time to "break a mattress in" and get it to the comfort level that you might have felt on showroom models at the store. It is also necessary to rotate your mattress every 2-4 weeks the first few months that you own it to insure even wear. The other issue that jumps out to me is that you have always slept on a firm mattress, and switching to a plush after years of the same can be very jarring for your body. Though we love Sleepy's, a diagnostic test can only tell you so much and should simply guide you in a direction, your body needs to affirm the test's output. Please let us know if there is anything we can do to help -- we understand that a mattress is a big investment and we'd hate to think that a Warranty issue kept you from the sleep that you deserve.