Chattam & Wells
Mattress Ratings & Reviews

71/100

Good

Based on 999 real owner experiences with this brand.

Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

13.8 Years

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Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

13.8 Years

Not sure this product is right for you?

Take the

GoodBed Match Quiz

Write a review of this product

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999 total ratings, 66 with reviews

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Unsatisfied cSaint John, IN

Review left on Oct 25, 2020

For the price, not satisfied at all. Should stand behind

For the price, I feel company should stand behind product. The only way warranty holds up is if sagging is within an unreasonable measurement.

This review is for Chattam & Wells Olivia Luxury Firm

Owned for: 2 years

Condition: Completely worn

35 - 44 years old

Female

Side Sleeper

150-200 lbs

Prefers Harder Feel

See full review

LunaChula Vista, CA

Review left on Aug 24, 2020

Not worth the money

The indents of the mattress have a hard center so if your knee, elbow, or shoulder lands on then they are very uncomfortable. We have had the mattress for almost 4 years still rotate every month and is to firm nothing like the model we tried. We tried to return mattress but we're convinced to wear it in longer then it was to late. And the 19 inch thickness makes it very difficult to find sheets so we have to use elastic clamps to hold them. We also have this mattress on an adjustable base and it's so thick and stiff it doesn't contour with the base or your body like a wood board. Worst buy ever.

This review is for Chattam & Wells Josephine Luxury Firm Euro Top

Owned for: 3 years

Condition: Slightly worn

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Harder Feel

Allergies, Restless Leg

See full review

RalphWest Terre Haute, IN

Review left on Aug 19, 2020

Hard, supposed to be pillow top but not even close

Followed manufacturers recommendations for break in. Rotated as stated, not easy with heavy king size. Kept six months to give fair review and it is terrible. Now in the market for a new replacement. Pretty disappointing for $2500.00

This review is for Chattam & Wells

Owned for: 3-6 months

Condition: Like new

Over 65 years old

Male

Stomach Sleeper

200-250 lbs

Prefers Softer Feel

Acid Reflux, Back Pain, Hip Pain, Sleeping Hot

See full review

CarrieColorado Springs, CO

Review left on Jul 8, 2020

Mile high dreaminess in Colorado

Not sure what mattress the other reviewers are sleeping on, but my husband and I are in love with our C&W. We purchased it as a gift to ourselves when we purchased our first house. I've been 99% pain free (I have degenerative spine issues) and my husband no longer has hip discomfort when he wakes in the morning. We appreciate the fact that it was made in the US and uses quality materials. When we were traveling, my parents slept on it and loved it as much as their Stearns & Foster (they plan on purchasing a C&W for their guest room). It *does* take about 2-4 weeks to break in (as explained by the saleswoman where we purchased it) and you do need to rotate as directed for the first 1-3 months. It's a little bit of a pain, but totally worth it. I can only guess others haven't given it enough time to break it in. My only other minor issue with it is that it could sleep a little cooler. My sleep is too important not to get a great mattress and we're glad we splurged on this one.

This review is for Chattam & Wells Olivia Luxury Firm

Owned for: 6-12 months

Condition: Like new

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

Acid Reflux, Allergies, Arthritis, Back Pain, Fibromyalgia, Neck Pain, Scoliosis, Sleep Apnea, Sleeping Hot, Spondylolisthesis

See full review

MatthewKamas, UT

Review left on Apr 4, 2020

Lower back pain

Having spent a significant amount of money on this mattress, we are extremely disappointed with the level of comfort that it has provided. The mattress was fine for the first two months, but has deteriorated ever since, and adjustments such as a topper, pillow placement and sleeping positions have done nothing to remedy the issue. Further, the "pins" on the top of the bed poke up and are very uncomfortable. Mattress Firm are not willing at this point to help with a refund of this shoddy product and Spring Air, the owners of Chattam & Wells have not responded to any correspondence. We are now stuck with a $4,000 mattress that causes daily back pain. We can not recommend this mattress.

This review is for Chattam & Wells Daniella Luxury Plush Euro Top

Condition: Like new

25 - 34 years old

Male

Back Sleeper

150-200 lbs

Prefers Medium Feel

See full review+ 1 comment

Denise

Review left on Mar 17, 2020

The tuffed buttons dig into my hips and knees! Awful!

The mattress in the store felt wonderful! We felt it was worth the extra expense, three times as much as other high end mattresses. Once we had it awhile (it does take time to adjust to a new mattress) we realized it wasn't what we'd expected it to be at all! My husband and I both toss and turn all night long trying to get comfortable. We're so incredibly disappointed in this purchase!

This review is for Chattam & Wells Olivia Luxury Firm

Owned for: 3-6 months

Condition: Like new

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

Hip Pain

See full review

RochelleFountain Valley, CA

Review left on Mar 11, 2020

lumpy!

Felt like I was sleeping in a hole. And the top has very hard hard buttons that would dig in my side. Had to always sleep on back and between the tuffs. Felt like my foot would fall into a hole at night from the tuffs. The store was able to turn the bed in for body impressions. Got a replacement. beautyrest black c class medium pillow top. Very bad bed too :(

This review is for Chattam & Wells Franklin Euro Top

Owned for: 1-3 months

Condition: Moderately worn

35 - 44 years old

Female

Side Sleeper

150-200 lbs

Prefers Softer Feel

Acid Reflux, Allergies, Back Pain, Hip Pain, Plus Size, Sleeping Hot

See full review

SonnyHempstead, NY

Review left on Feb 15, 2020

Worst Mattress I ever slept on

I bought this from MattressFirm they replaced it with the same model and I still have the same issue again it sagged to the point that I cannot sleep on this mattress anymore. I ordered Xfirm and both sides of the bed have deep pockets and unable to sleep on. I wish i have made a better decision second time when Mattressfirm replaced it but they convince me to try another piece. now I am stuck with this garbage.

This review is for Chattam & Wells

Owned for: 6-12 months

Condition: Completely worn

45 - 54 years old

Male

Side Sleeper

200-250 lbs

Prefers Harder Feel

See full review

AndieCable, OH

Review left on Feb 5, 2020

Might as well sleep on the floor

I thought I was buying a high quality mattress. The cost sure indicated that I was. The store where I bought it assured me that this was the softest, most comfortable mattress they sold. The store model seemed soft, but the mattress I received felt like I was sleeping on the floor. I have not had a good night since I bought it 5 1/2 months ago. I have since layered 4 mattress toppers trying to make it softer, to no avail. This is the hardest, most uncomfortable mattress I have ever owned and the most expensive. I called the manufacturer and they suggested that I walk on the bed to soften it up. They would not exchange the mattress or help me in any way, and it was too expensive to throw away. I will never buy from Chattam and Wells again, and will not recommend it to anyone ever. Very disappointing to see that some manufacturers do not stand behind their products. I would have been satisfied to exchange the mattress, but they would do nothing.

This review is for Chattam & Wells Revere Euro Top

Owned for: 3-6 months

Condition: Like new

55 - 64 years old

Female

Side Sleeper

200-250 lbs

Prefers Softer Feel

Fibromyalgia, Hip Pain, Sleeping Hot

See full review

JayTampa, FL

Review left on Jan 15, 2020

Two Hammocks

It is like I am sleeping in a hammock. Two indentations, probably from rotating the mattress. I'm not over weight, wife weighs 123 and I am at 188. Should of done something when I first bought bed. Replaced after 3 months, already started showing indentations. Now the indentations are way to deep. Been bad for the last 4 years. Not a happy camper. You figure you spend $7,000 for a bed you would get something of high quality.

This review is for Chattam & Wells

Owned for: 11 years

Condition: Very worn

55 - 64 years old

Male

Back Sleeper

150-200 lbs

Prefers Medium Feel

Back Pain

Official Response

Hello - sounds like you are having some issues with our product! please send us some photos at: info [at] springair [dot] com

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Chattam & Wells
Mattress Ratings & Reviews

For the price, not satisfied at all. Should stand behind

Not worth the money

Hard, supposed to be pillow top but not even close

Mile high dreaminess in Colorado

Lower back pain

The tuffed buttons dig into my hips and knees! Awful!

lumpy!

Worst Mattress I ever slept on

Might as well sleep on the floor

Two Hammocks

Official Response

Find the Right Bed

Compare Side-by-Side

Popular Mattress Comparisons

Discounts

GoodBed Cash Back

Expert Reviews

Popular Online Brands

Popular Store Brands

Write a Review

Mattress 101

The GoodBed Matching Quiz

Expert Reviews

Customer Reviews

Chattam & Wells Mattress Ratings & Reviews

For the price, not satisfied at all. Should stand behind

Not worth the money

Hard, supposed to be pillow top but not even close

Mile high dreaminess in Colorado

Lower back pain

The tuffed buttons dig into my hips and knees! Awful!

lumpy!

Worst Mattress I ever slept on

Might as well sleep on the floor

Two Hammocks

Official Response

Chattam & Wells
Mattress Ratings & Reviews