We finally decided to get a top of the line mattress since you spend 1/3 of life on it. Sleepy's salesman really pushed this one as top of the line. We moved away from Sterns & Foster at the recommendation of this salesman.
What a mistake, we bought a new S&F yesterday to replace this 4 year old body abuser.
They came up with many excuses not to warranty, too many to name.
It cost Sleepy's and C&W my future business.
Loved the bed at first but has not held up considering it's $3600 price tax. At nine years the foam is so broken there is no support and getting out of bed seems like climbing out of a deep hole. We decided it would be better to by a good bed from a wholesale warehouse at 1/6 the price and get a new bed every couple of years. We would come out ahead.
We are removing the pillow top and adding a gel topper. The springs are still very good. Store told us the Warranty was not valid since the company is now owned by someone different than when we bought the bed.
I will never purchase another Chattam & Wells product again...
I finally decided to purchase an expensive bed/mattress. I decided to go with Chattam & Wells~ Sadly after having the bed for less than a year I noticed defects~ contacted a rep for Chattam and Wells as there is a 10 year warranty. I was told that they would not honor the warranty and in fact made it null & void as the rep stated that there was a spot on the mattress! The mattress has no spots or discoloration, however, I could not get any cooperation from Chattam~ Very disappointed and I feel like I wasted 4,288.49 (with sales tax)!
This review is for Spring Air Four Seasons Camelot Pillow Top
My bf and I had to get another bed because it caved in so bad. We'd wake up tense from trying not to fall into the middle and squish each other, especially during the hot summer months when you don't want to touch. It caved in SO BAD, not even funny, you can even see it.
I bought this mattress, brand new, in February of 2009. It is now October of 2010, and I have spent the last year sleeping in total and complete pain.
I finally have some money put together to buy a new mattress, and I'm pretty confident that ANYTHING will be better than this mattress.
I wish I could upload pictures of it, it's funny in a sad sort of way. I showed my girlfriend and she just died laughing. The bed has sag in the middle that might be anywhere from 4-6 inches below the edges of the bed. I feel like I'm sleeping on the side of a mountain, so sadly, I've been sleeping on the couch for the last month instead of my not-even-2-year-old mattress.
If someone offered me another mattress by this company, for FREE, I would run in the other direction.
Seriously, when they named this thing "Back Supporter - Rhapsody", were they on drugs? I get more support from my kitchen floor and "Rhapsody"? What? Rhapsody of Pain is more like it.
Do not make the same mistake I did. Your back will thank you for it.
bought this mattress 2 months ago sales person asked me to write a review if i liked it so i am. the beds spring air is selling at costco are good. i am 230 lbs and my wife does not roll on me anymore. and we sleep all night long no more staying up watching tv
I am happy with this mattress. I have had it for a few years now and it has remained firm and well-supported. I prefer a firm mattress but we did put a pillow top on it for added comfort, as my partner felt it was too firm.
This review is for Spring Air Back Supporter Four Seasons
35 - 44 years old
Male
Side Sleeper
150-200 lbs
Prefers Somewhat Harder Feel
Airborne Allergies, Arthritis, Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck), Sleeping Hot
