Serta
Mattress Ratings & Reviews

Serta logo
93/100
Excellent
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.7 Years
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.7 Years
FILTER
126k total ratings, 540 with reviews
Male
DanLebanon, NH
Review left on Jul 27, 2019

Way Too Soft for Side Sleeper

Had been having back and shoulder pain when awaking with old (less than 3 years) firm mattress. Purchased this one. Am a side sleeper. Wake up after three hours with severe lower back pain. Am 6 feet, 182 lb. male in good physical shape. Made decision today that mattress has to go. Will purchase medium firm mattress.
This review is for Serta iComfort Blue Touch 500 Plush
Owned for: 1-3 months
Condition: Like new

Over 65 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

Arthritis, Back Pain

0
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Female
Tifany JWashington, DC
Review left on Jul 15, 2019

Matrress Cause Night Sweats

Do not get this mattress if you get hot during the night. Ever since I got this mattress I wake up sweaty in the middle of the night from sweating. Even if the room I'm in is cold, I wake up sweaty and even more cold due to this matress.
This review is for Serta Perfect Sleeper Ashlyn's Cove Euro Top
Owned for: 2 years
Condition: Like new

25 - 34 years old

Female

Back Sleeper

100-150 lbs

Prefers Medium Feel

0
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Male
ChristopherRochester, MN
Review left on Jul 13, 2019

Best Mattress I’ve ever slept on

I travel a lot and I can’t wait to get home to this mattress. Feels cushy but has great lower back support.
This review is for Serta Vera Wang Specialty
Owned for: 5 years
Condition: Like new

45 - 54 years old

Male

Back Sleeper

250-300 lbs

Prefers Medium Feel

0
See full review

Female
DonnaGreenacres, WA
Review left on Jun 29, 2019

Misrepresentation of a Latex Bed. Topper is cheap foam

Serta's Vera Wang Tranquility Euro Top Latex Mattress is a very poor latex mattress! Very misrepresented as a full latex mattress. It developed sagging and deep divots only months after we bought it. After 9 years of I finally cut the sunken pillow top off of and discovered CHEAP foam underneath! I paid a premium for a latex mattress and discovered that it has lots of cheap regular foam in it! Never buying Serta again!
This review is for Serta Vera Wang Specialty
Owned for: 9 years
Condition: Moderately worn

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Softer Feel

0
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Female
KayNewport, RI
Review left on Jun 19, 2019

WAste of Money

I thought this bed was extremely comfortable when I purchased it for a relative. They slept on it for a year then I took it and after several months I developed severe back pain which lasted for months until I moved to another home with a better mattress. When I returned to the home with the Dover Walk mattress my back pain came back and got worse. Bottom line -- You get what you pay for -- this wasn't an expensive mattress and I would tell anyone who asked not to waste their money. I have had other people try to sleep on it and they said it was the worst mattress they had ever been on, I am buying a new mattress and will never purchase Serta again.
This review is for Serta Perfect Sleeper Dover Walk Pillowtop
Owned for: 3 years
Condition: Like new

Over 65 years old

Female

Side Sleeper

100-150 lbs

Prefers Softer Feel

Acid Reflux, Back Pain, Hip Pain, Neck Pain

0
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Female
WendyWestport, CT
Review left on Jun 7, 2019

4,000 FOR 'LATEX THAT WAS POLYURETHANE!!!!

In 2007 when I purchased this (king), I was told this was 100% Latex made from rubber wood tree. Not ever thinking the salesman was LYING, so I did not look at the law tag. I didn't even know what a law tag was or existed when I purchased this. Only when I was immobilized bc of a severe back issue (no doubt relating to this mattress!!) did I look at/notice, the over 1.50" sag in the hole I had been sinking into. I was wondering why I was so exhausted every day and was constantly turning over unable to stay in one position for more that 15/20 minutes. I'm in excellent physical condition and very active. Serta is telling me the price point on this mattress was on $2700. That's a huge difference, and one that is far too wide to be true. They should be ashamed of having sales people who represent their mattresses who lie to unknowing consumers. I specifically purchased this mattress and spent that much money bc I wanted natural latex, not a toxic foam filled piece of garbage.
This review is for Serta Vera Wang Serenity
Owned for: 11 years
Condition: Like new

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

0
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Female
CaroleSaratoga Springs, NY
Review left on Jun 7, 2019

Just what I needed

As a side sleeper, I suffer when I travel and sleep on other beds; my Serta is so comfortable. After all this time, it is beginning to show some compression of the mattress, but then I am fairly big. I always look forward to coming home because I know that my hips and shoulders won't be aching when I wake up. Would totally buy it again!
This review is for Serta Vera Wang Specialty
Owned for: 13 years
Condition: Like new

55 - 64 years old

Female

Side Sleeper

200-250 lbs

Prefers Softer Feel

Hip Pain, Osteoporosis, Plus Size

0
See full review

Female
KellyFort Walton Beach, FL
Review left on Jun 2, 2019

It says Firm and Firm it is

We tried the Queen iseries 100 Firm at the store and fell in love with it. Was just right. We purchased a King size. We had it about a week and it feels nothing like the floor model. It is very firm. I’m able to sleep pretty good but I wish it felt like the floor model. We went back to the store to make sure we weren’t just thinking this in our minds. Nope there is a huge difference between the one we got and the one we tested. The sales lady said to give it at least 20 days and to even walk on the bed to break it in. Like a new pair of boots. So we are gonna give it some more time and see if it softens up. I’ll keep you posted
This review is for Serta iSeries Hybrid 100 Firm
Owned for: Less than a year
Condition: Like new

55 - 64 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

Acid Reflux, Arthritis, Back Pain, Fibromyalgia, Neck Pain, Sleep Apnea, Sleeping Hot

0
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Female
AndreaSaint Louis, MO
Review left on May 30, 2019

Miserable night sleep

Bed offers no support. Numbness in back, neck arms every night!. Serta doesn't stand behind their product. Macy's offers no assistance.
This review is for Serta Perfect Sleeper Elegant Retreat Plush
Owned for: 3 years
Condition: Like new

55 - 64 years old

Female

Side Sleeper

150-200 lbs

Prefers Harder Feel

Arthritis, Back Pain, Hip Pain, Neck Pain, Sleeping Hot

0
See full review

Male
JeanetteKingman, AZ
Review left on May 26, 2019

Probably the worst mattress we’ve ever purchased

This bed is awful! The bed doesn’t provide adequate support. We purchased the box springs with the bed, we had a heck of a time getting a replacement when the wood was literally sticking out of the bottom of the box springs. I could understand it if we had 5 little monkeys jumping on the bed however not the case in our home. Even after getting a new box spring it didn’t do anything to improve the support. This was unfortunately a $2300 mistake.
This review is for Serta iComfort Foresight
Owned for: 2 years
Condition: Moderately worn

55 - 64 years old

Male

200-250 lbs

Prefers Harder Feel

Acid Reflux, Allergies, Back Pain, Hip Pain, Plus Size

0
See full review

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Serta Mattress Reviews - Page 11 | GoodBed