Wasn't sure initially, but now happy
After returnig a sleep number mattress which failed to live up to expectation, I decided to do some research before buying the next mattress. Since I purchased a non refundable adjustable base for a split king mattress with the sleep number mattress, I decided to look into memory foam as an alternative compatible mattress. I came across REM mattress reviews that were almost 100% postitive. I called the owner, Randy to learn more. He was very accessible and helpful. Since I am in Tennessee and there are no show rooms here, I had to decide whether to buy a mattress site unseen. I knew it was risky to buy a mattress without trying it, but decided to go for it since the company offered 100% satisfaction and the reviews were so good. The mattress was very firm on arrival. I was told to give it 14 days to break in. My husband seemed to be okay with his mattress from the start (split king with two twin XL mattresses) . I developed a new low back pain and sacral pain over the first week of sleeping on my back. My neck hurt and my arms tingled and went if I moved to sleep on my side. I couldn't find comfort despite the base adjustibility and felt the mattress did not comform to my body.
After 10 days of pain and sleepless nights, I moved to the guest room to get some relief, I called REM to ask for a dfferent softer mattress. I was told that the mattress was still breaking in and to try placing an electric blanket or heating pad on the mattress to help it soften. I also took off a mattress protector and "sleep cool" layer that I had purchased for the sleep number bed and used on the REM mattress. The simple act of taking off the mattress protector seemed to almost instantly make the mattress more compliant and conforming. The heat also helped and over the next month the mattress did what I had hoped it would initially. My back pain is gone and I can sleep on my side without my arms tingling and falling asleep. It took about 4 to 6 weeks, but now I am a beliver and can honestly say this is the most comfortable mattress I have ever had. This review is for REM Sleep Martinique
