REM Sleep
Mattress Ratings & Reviews

75/100

Very Good

Based on 208 real owner experiences with this brand.

Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

N/A

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Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

N/A

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Take the

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208 total ratings, 95 with reviews

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Brian

Review left on Mar 11, 2017

Best Nights of My Lifr

Buying this bed was the best decision we ever made! Every time we go to the home show we tell everyone we know to go over and buy one. They will never regret it!

This review is for REM Sleep Martinique

Owned for: 3 years

Condition: Like new

55 - 64 years old

Male

Back Sleeper

200-250 lbs

Prefers Softer Feel

Acid Reflux, Allergies, Arthritis, Back Pain, Neck Pain, Sleep Apnea

See full review

CathyVacaville, CA

Review left on Jan 3, 2017

Words cannot express how grateful I am to Randy and Eddie...

Words cannot express how grateful I am to Randy and Eddie for helping my 84 year old mother and 81 year old father in their time of need. Now my mother can sleep in a real bed and no longer has to sleep in her recliner as she recovers from pneumonia! More companies should follow REM bed’s exemplary example of customer service! When I discovered that my mother, recently recovering from pneumonia, had been sleeping in her recliner for the past week after her hospital discharge, I immediately contacted my siblings and we pitched in to purchase her a REM bed. Having owned a REM bed for the last two years, I was certain that both of my parents would love it as much as my husband and I do. Upon contacting REM, the owner, Randy Maddix, actually picked up the phone. Impressive! Randy offered to send both the Paradise (medium firm) and the Martinique (medium soft) models to my parents so they could try both and make an informed decision as to which model each of them preferred. Randy stepped up and expedited the delivery due to my mother’s health situation. Awesome customer service! Eddie Karban was the delivery person. He did an excellent job going above and beyond to deliver the bed in a timely manner! He set up the beds very efficiently and quickly, explaining how the bed and the remote controls worked to my parents. When Eddie left, my parents felt confident they knew everything they needed to know about the bed. He and my father got along really well, too. \Well done, Eddie! After the REM bed is delivered, my father shared, "This bed is very comfortable. I woke up after the first night sleeping on it and my back didn't hurt! I love this bed!" He is very adverse to change, so this is amazing! Unfortunately, my mother felt that her side of the bed was too soft. My mother tried the firmer side and really liked it! Once again, I called Randy and let him know that my mother preferred the same model as my father. Randy didn’t hesitate to replace her bed. Order your REM bed today!

This review is for REM Sleep Martinique

Owned for: 1-3 months

Condition: Like new

Over 65 years old

Female

Back Sleeper

150-200 lbs

Prefers Harder Feel

Acid Reflux, Back Pain

See full review

Vernon aOrangeburg, SC

Review left on Oct 20, 2016

Sleep wonderful every night

Our R.E.M sleep solutions bed could not get any better then it is. Chris Kelso was the representative who sold us the bed over a year ago. He was very knowledgeable about the bed. And everything he told us was true. My husband had knee surgery and the bed really came in handy, he couldn't hardly sleep with his leg straight so he just left up the bottom of the bed and slept a whole lot better. We have really enjoyed it. And hope to enjoy it in the years to come.

This review is for REM Sleep

Owned for: 1 year

Condition: Like new

45 - 54 years old

Male

Side Sleeper

250-300 lbs

Prefers Softer Feel

Acid Reflux, Allergies, Restless Leg

Official Response

Thank you for your kind review about our products and sales rep, Chris K! We appreciate your business and will pass on these nice words to our sales and operation team. Sleep well!! Kind regards, Randy Maddix President REM Sleep Solutions

See full review+ 1 comment

SteveBradley, CA

Review left on Sep 26, 2016

Love My Bed

I contacted REM Sleep solutions as I had seen them at our fair. I asked them some questions on their website. By the next day the owner Randy personally called me. I have had 6 major back surgeries and have numerous rods and screws in my back. He went over all of the products and helped me with the right mattress for myself & my wife. I went back to the fair tried out the beds and Randy had already emailed his salesperson about me and my needs. He also offered us a special price and some extras. Delivery day. The guys who delivered our bed had a blow out on their truck tire. We live way out in the country. They were 100% focused on our delivery and set up as well as going over the operation of our new bed. I was trying to get them down the road before the tire place was closing so they weren't stuck for the night. Great people great company Increfible product. I'm so much more comfortable. After 6 major back surgeries it's nice to wake up after a good nights sleep with much less soreness than I had been experiencing. Do yourself a favor look at this company and their products. Call and talk to Randy the owner. He will take the time to speak with you and help you find the correct product. I truly appreciate their professionalism

This review is for REM Sleep Martinique

Owned for: 1-3 months

Condition: Like new

45 - 54 years old

Male

Side Sleeper

150-200 lbs

Prefers Softer Feel

Back Pain, Restricted Mobility, Spinal Stenosis

Official Response

Thank you so much for your kind words!! Glad you are enjoying the bed and sleeping well. Randy Maddix President REM Sleep Solutions

See full review+ 1 comment

JodyMetairie, LA

Review left on Jul 4, 2016

DON'T Fall for the home show pitch!!!

I am usually one who does not make impulse purchases, especially $5000 ones. We saw this mattress at a home store and it felt great. Looking back, I now know why the salesman never lets you stay in one position for very long...always changing the base to different settings. They push the zero gravity setting...and that is one of the things that sold us. We were told sleeping in that position would alleviate back pain, blah, blah, blah. At the show, when he put the bed in that position, it felt great...but again, he didn't leave it in that position for more than a couple of minutes. The problem is, when you stay in that position for too long, it puts stress on your neck, and eventually your back as well. Just doesn't work. The biggest issue I have with this company is the blatant fraud. The sales rep told us that we didn't have to make a payment for a year, no interest, and if that we were unsatisfied we could get a refund and they would come get the mattress. So, after a couple of months and realizing the mistake, I emailed the company that I'd like a refund. The President of the company replied and said that is not the policy, instead the guarantee stated they would try to tweak the product to better suit our needs. The problem is, it is not really the mattress...we have no need for the adjustable base. Also, without the adjustable base, I would only get a regular king, not a split king. There are MANY mattresses out there for $1000 or less that are equivalent to this product. The guy at the showroom offered to sell us a queen in the same mattress without the adjustable base for $500!!! I replied to the president's email that the ONLY reason I agreed to purchase that day (of course if not I wouldn't be guaranteed that price) is because I was assured by the salesman that I could get a full refund if unsatisfied. I have yet to receive another reply from the company. Every time I get in this bed I am aggravated because I feel like I was duped. Don't make the same mistake I did!

This review is for REM Sleep Paradise

Owned for: 3-6 months

Condition: Like new

45 - 54 years old

Male

Back Sleeper

150-200 lbs

Prefers Medium Feel

Acid Reflux, Back Pain

See full review+ 2 comments

GretchenAmherst, MA

Review left on Jun 16, 2016

Miss Our REM!!!

We bought this bed for our new condo in California five years ago, where we spend the winter each year. We fell in love with it at the end of a very busy and tiring day making plans for renovations to the condo. We decided to go to a home show, and there we tried out the REM, and immediately ordered it. Then we thought we might have made a mistake, as it was so expensive (the fifth most expensive thing we owned after homes and cars), and wondered if we might have bought it just because of the fatigue factor at the home show. NOT TRUE!! We loved it from the first night we slept in it, (after a couple of days of prescribed off-gassing of the mattress). We have been grateful ever since. Our arthritis aches and pains have been greatly reduced, our hours of real sleep greatly increased. And during the too warm nights where we live, we sleep cool and comfortable. We missed our REM so much every spring when we returned to Massachusetts, but thought it was just a California-made and locally available product. Besides, it was rather expensive. Five years later I decided to inquire about whether it could be delivered to us in the East. Surprisingly the REM is available here, and I would recommend this bed to anyone anywhere in the country, just as I have recommended it to friends living in California. This is a truly superior product, AND, important to us, 100% made in America, and certified safe materials.

This review is for REM Sleep Martinique

Owned for: 5 years

Condition: Like new

Over 65 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

Acid Reflux, Allergies, Arthritis, Back Pain, Neck Pain, Sleeping Hot

See full review

LarryBakersfield, CA

Review left on Feb 25, 2016

Excellent bed. Wish I had purchased years earlier.

The salesman, Joel Bigelow, was outstanding and very professional. No high pressure selling involved. Lots of other companies to choose from a the local Home Show, but REM and this product surpassed everyone. We looked at others and are pleased every night at bedtime that we selected REM. We have recommended this bed to many friends. We had one small glitch a few months after purchase on the lifting motor. REM sent a technician immediately to our home and repaired it. Outstanding service after the sale, which is important when make this kind of investment in a bed.

This review is for REM Sleep

Owned for: 2 years

Condition: Like new

Over 65 years old

Male

Side Sleeper

200-250 lbs

Prefers Medium Feel

Acid Reflux, Allergies, Back Pain, Hip Pain, Scoliosis, Sleeping Hot

See full review

LindaPhoenixville, PA

Review left on Feb 9, 2016

Chris and Maggie were great sales people. They delivered...

Chris and Maggie were great sales people. They delivered the bed and gave us a great deal on a floor model from a local home show. We love the comfort and ability to adjust the head and feet of the bed. We are very happy customers!

This review is for REM Sleep

Owned for: 1-3 months

Condition: Like new

45 - 54 years old

Female

Back Sleeper

100-150 lbs

Prefers Harder Feel

Back Pain, Spinal Stenosis

See full review

SoniaVentura, CA

Review left on Sep 9, 2015

Not the same one tested in store/difficult customer service

Have had 9 months. Contacted Custer service, they do minimal and I have to do all the follow up. Do not return calls. Save your money and pay more for the real deal. Husband has bad back, very disappointed after this investment no relief for him. Wish I had done more research and read more reviews.

This review is for REM Sleep Martinique

Owned for: 6-12 months

Condition: Moderately worn

55 - 64 years old

Female

Back Sleeper

150-200 lbs

Prefers Softer Feel

Arthritis, Back Pain, Fibromyalgia, Hip Pain, Spinal Stenosis

Official Response

Hi Sonia can you please put your last name is so that we can help you? We do not have any orders in the name of the Sonia and we specifically do not have any outstanding customer service issues per your original contract you do have a comfort exchange please contact our main office at 714-223-2830 or my direct cell at 310-351-4440. If you could kindly put your last name on this review we can help research your order. However at this time we do not have any outstanding issues or any contact to our main office from you . Please give us the opportunity to help you and get you sleeping better. Randy Maddix President Rem Sleep Solutions

See full review+ 1 comment

NicoleCourtland, CA

Review left on May 7, 2015

Great Bed

I thought long and hard about this purchase but had wanted an adjustable bed for awhile. I love the zero G position and I am sleeping better overall. I deal with daily chronic back pain but while in bed I am extremely comfortable. I look forwards to lying down! I recommend this company and their product!

This review is for REM Sleep

Owned for: 1-3 months

Condition: Like new

45 - 54 years old

Female

Back Sleeper

150-200 lbs

Prefers Softer Feel

Arthritis, Back Pain, Neck Pain, Osteoarthritis, Spinal Stenosis

See full review

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REM Sleep
Mattress Ratings & Reviews

Best Nights of My Lifr

Words cannot express how grateful I am to Randy and Eddie...

Sleep wonderful every night

Official Response

Love My Bed

Official Response

DON'T Fall for the home show pitch!!!

Miss Our REM!!!

Excellent bed. Wish I had purchased years earlier.

Chris and Maggie were great sales people. They delivered...

Not the same one tested in store/difficult customer service

Official Response

Great Bed

Find the Right Bed

Compare Side-by-Side

Popular Mattress Comparisons

Discounts

GoodBed Cash Back

Expert Reviews

Popular Online Brands

Popular Store Brands

Write a Review

Mattress 101

The GoodBed Matching Quiz

Expert Reviews

Customer Reviews

REM Sleep Mattress Ratings & Reviews

Best Nights of My Lifr

Words cannot express how grateful I am to Randy and Eddie...

Sleep wonderful every night

Official Response

Love My Bed

Official Response

DON'T Fall for the home show pitch!!!

Miss Our REM!!!

Excellent bed. Wish I had purchased years earlier.

Chris and Maggie were great sales people. They delivered...

Not the same one tested in store/difficult customer service

Official Response

Great Bed

REM Sleep
Mattress Ratings & Reviews