Pure Talalay Bliss
Mattress Ratings & Reviews

Pure Talalay Bliss logo
91/100
Excellent
Back Support
72
Pressure Relief
68
Sleep Quality
76
Stays "Cool"
80
Value
70
Warranty Service
55
Average Lifespan
8.2 Years

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Back Support
72
Pressure Relief
68
Sleep Quality
76
Stays "Cool"
80
Value
70
Warranty Service
55
Average Lifespan
8.2 Years

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478 total ratings, 78 with reviews
Male
David FMidlothian, VA
Review left on Feb 26, 2013

Comfortable, but with concerns

We bought 3 Pure Latex Bliss mattresses and a topper and some Pure Latex Bliss latex pillows. They all feel very comfortable to me and I was initially very happy except for the off-gassing. We bought an XL twin Nature, an XL twin 3" topper, a Queen Pamper and a Queen Nature. I like the firmness of the Pamper and my wife likes the softer Nature model. The salesman couldn't tell me the ILD information for each model so I went to the Pure Latex Bliss website over this past weekend. I couldn't find the ILD information there either so I emailed the company. I also saw to my disappointment a distinction between "Natural" and "All Natural" latex mattresses. I called Pure Latex Bliss to get more details. I got the ILD data sorta (I got the ILD ratings for the Pamper, but not all of the depths for each rating for the Nature model). The bigger concern/disappointment was learning that the mattresses and topper we bought are not all natural latex. From the "Pure Latex Bliss" name and the way they are marketed in stores, I just assumed that they are all natural latex, but found out that the models we bought are 40%/60% blends of natural latex and synthetic latex. I also learned that the mattresses typically sold in stores are not the all natural latex line; they are the blended models. "Pure Latex" doesn't mean all natural for Pure Latex Bliss. "Natural" latex doesn't mean all natural to Pure Latex Bliss. To make a distinction between "Natural" and "All Natural" that can only be learned on the Pure Latex Bliss website is very disappointing. If you are interested in all natural latex, then make sure that your purchase is what you think it is: their "All Natural" latex model line which has to be special ordered or buy from some other company that sells all natural latex mattresses.
This review is for Pure Talalay Bliss
Official Response
First, thank you for your purchase. For those reading this review, let me make a couple comments. Our ALL NATURAL collection is available mostly at Organic type specialty sleep shops. Our NATURAL collection is available at more traditional type of stores. We make both collections because they tend to be two different type of customers. Simply put, ALL NATURAL is great for those who are environmentally conscious and NATURAL is great for those who are interested in a longer lasting mattress. Both are great mattresses. Neither the ALL NATURAL or NATURAL collection off gas toxic chemicals. BOTH are Oeko-tex certified. We are always happy to give our customers the ILD of our mattresses. Just call us and tell us which models you are looking at. If you have questions while shopping, feel free to call us at 404.260.7421 extension 1, email us using the contact us tab on the website or tweet us @latexbliss 7 days a week. Our goal is to help you. Kurt Ling President
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Male
David DAstoria, NY
Review left on Dec 30, 2012

Aches and pains

I was so looking forward to receiving my new Mezzanine mattress and 3" slow response active fusion topper. I previously had an "S" brand mattress with built in topper which after only 2 years has sunk in in the middle (the fiber fill material shifted outward) making some nights less than comfortable. Let me take a step back... I typically spend many hours researching large purchases and this time was no different. I read online reviews, went to a variety of mattress dealers and tested a variety of mattress styles (coil, foam, latex etc..). After a couple months of research, and finding generally good customer feedback, I decided to purchase the Pure LatexBliss mattress. I bought the bed from Sleep Works on Long Island. Pure LatexBliss only has the one authorized retailer in my area (actually about an hour away as I live in queens) but I made a couple trips to that shop to check out the Pure LatexBliss mattresses. I ordered in mid November and late that month I received my new mattress. The first night of sleeping on this mattress I awoke many times throughout the night and by morning I was extremely sore and achey all over, especially my lower back and neck / shoulders. I thought maybe it will just take a few nights to adjust, I just need to give it time and then I'll sleep through the night. Unfortunately that didn't prove to be the case. (and still hasn't to this day) So, I decided to call Sleep Works (where I purchased the mattress) and ask them if there's anything they can do to help. I believe I spoke with Sarah and when I explained my problem with the new mattress she told me that unless the mattress sagged by more than 3/4" there is nothing they can do. I'm simply stuck with a very expensive brand new mattress that I do not look forward to sleeping on. Yay! :) Sleepworks accepts no returns unless it meets the defective criteria noted above. So this was a no go. Next I contacted Pure LatexBliss directly where I spoke with Michelle. She was very friendly but ultimately said that this sounds like a "comfort issue" and not a defective product issue. Well, it may be a "comfort issue" but it's one that has resulted in repeated bad nights of sleep and it's extremely frustrating. This purchase, and this entire situation, has left a very bad taste in my mouth and at this point I just wish I had my old mattress back, not to mention the large amount of money spent in search of "comfort". My advice, only buy from a retailer and / or manufacturer that offers a trial period (without any fine print). Unfortunately the only authorized retailer for this brand of mattress that's even remotely local to me in NY does not offer such a trial. It's also unfortunate that Pure LatexBliss has not been able to help resolve my issue. I have paid the price but let my mistake be to your advantage.
This review is for Pure Talalay Bliss
Official Response
David, Thanks for your update. We appreciate it. Kurt Ling
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Male
Barbara ESevierville, TN
Review left on Dec 16, 2012

Sinking Causes Back Pain

I first bought the Pamper for firmness and not long after sleeping on it it felt like it bottomed out and was so hard so the store done a comfort exchange for the Nutrition .At first it felt really supportive and then it began to sink and it was checked by the store where I purchased it and claimed defective. They replaced it and now after a month later the same thing and overhangs 2 inches down the side. Definitely a bad buy.
This review is for Pure LatexBliss Nutrition
Official Response
Barbara, After you talk with them, please feel free to call us if you have any questions. Pure LatexBLISS Customer Care
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Male
Dan TPeoria, AZ
Review left on Dec 16, 2012

best ever

so happy to have made this purchase. we purchased this LatexBliss Hybrid 3.0 charm from the Dump for $1300 king size with the foundation. even as a discontinued model the mattress alone was selling between $26 - $2900. The Charm ranks in the high middle of the Hybrid 3.0 line and is a fast response mattress meaning the recovery is quick as you move (no lasting mattress impresison) . First time ever spending like this for a mattress and it totally changed our restful time. worth every penny, shop around and when you find the right deal, pull the trigger.
This review is for Pure Talalay Bliss
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Male
Robert BCharleston, SC
Review left on Dec 8, 2012

Good for a year!

In one year the bed was so soft you could push it way down with two fingers. It got to a point that our backs were in extreme pain. We contacted tyre company and was told someone would come out to look at it. I waited for an entire month and at least 6 emails. I finally gave up and have our $1800 mattress away. This company is a joke.
This review is for Pure Talalay Bliss
Official Response
Again, please call me. I am happy to help you. Kurt Ling
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Male
Paul SPompano Beach, FL
Review left on Dec 1, 2012

Finally A Company that Stands Behind Their Product

2011 Bought Mattress from Mattress Express. 2013 had sag and found out that mattress Express was taken over by Mattress Firm. Mattress Firm sent a technician out to examine if there was a defect. The technician saw the problem immediately and sent his report to Mattress Firm. Mattress Firm failed to honor the warranty saying the sag was only 1/2" not 1.5". When I protested they could care less. I called the manufacturer-Pure Latex Bliss. Michelle and Maureen were only interested in delivering GREAT customer service to the point that they gave me their personal cell phone numbers while they worked out the logisitics of finding me a new company to deliver a new mattress. They replaced the mattress free of charge through a store called Go to Beds, Beds to Go. You have to understand that I did not originally buy from this store and they honored the warranty and delivered the mattress free of charge and tookk the old one back. Pure Latex Bliss is a great Company!!! Go to Bed, Beds to Go in Dania Beach is a great company. Even though I was not their customer, they still went out of their way and delivered great customer service. When I need new bedding I will go back to Go to Bed, Beds to Go in Dania Beach. If they treated me so well not being their customer, I have to assume the experience will be even better when I am their customer, and they actually make some money off of me. I will never shop with Mattress Firm because they did not do the right thing. Pure Latex took the hit, all Mattress Firm had to do was deliver the product to me. As far as the Mattress goes, the new Mattress feels great. I wake up with no aches/pains. Time will tell if the mattress holds up which I believe that it will. I think the old mattress was just defective which does happen from time to time. As long as a company is willing to honor it's warranty it is no problem. Thank you for being such a great company and making a terrific product. If you are looking for a very good high end mattress, the Pure Latex Product is the way to go. You get what you pay for. Great quality and a warranty that actually gets honored if you have a problem. If you are in South Florida, I would call Go to Beds, Beds to Go. Charles took great care of me. 954-589-2348.
This review is for Pure LatexBliss Nutrition
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Female
Ginger RVinton, VA
Review left on Nov 16, 2012

Great Sleep!

We purchased this on the advise that it is better to purchase a too firm mattress than a too soft mattress. We added the 2" natural topper. Feels like we are sleeping on air. This mattress and 2" topper is great for back sleepers. I may add an additional layer of latex later for extra softness, but overall we love it! I have recommended Purebliss to many friends!!
This review is for Pure Talalay Bliss

55 - 64 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

Allergies, Sleeping Hot

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Male
D GWashington, DC
Review left on Oct 18, 2012

Mattress is quite firm

We received our new mattress and immediately noticed that it was not level -- lying on my back I was not facing straight up to the ceiling but was tilted in towards the center. I weigh 115 lbs and this was with just me in the bed. Got the level out of my tool kit and discovered that even with no one on the mattress, the mattress itself was indeed not level; the edges were higher than the center. Thinking it might be the foundation (purchased new w/ the mattress), we put the mattress on the floor -- nope, it was the mattress itself. The store kindly replaced the mattress and fortunately, the replacement did not have this crazy problem. However, the replacement mattress (supposedly same exact model) is noticeably firmer than the last mattress (and also firmer than the store model that we tested out). I have never spent so much money on a mattress before and this lack of consistency/ quality is alarming. Wishing now we chose something else--at this price we were hoping for "wow" but it is really just "eh" and now we have to spend even more for a topper since it is too firm.
This review is for Pure Talalay Bliss
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Female
K LKelowna, BC
Review left on Oct 2, 2012

Very disappointed

After spending a fortune, I was really excited to receive my new mattress. I really thought I had finally found something that could let me get some much needed rest. Having dealt with severe back problems for years I was looking for something pressure revealing and comfortable. The first few days were alright, but after a week or so I started having severe neck and back pain, much worse than before, and was up tosssing and turning all night. Now the mattress has softened up so much that it feels like I am sinking in, and rolling into the middle. It feels more like my old memory foam than latex. I am very disappointed and have barely slept in 4 weeks. I dread going to bed, because I know I will be tossing all night. I have even tried taking sleeping pills just to get me through the night, but I still have troubles sleeping because of the pain I get in my back from the sinking in. I was told that latex should never feel like it's sinking in, and should keep its form. But this is not the case at all. I am now broke from the cost of the mattress, am not sleeping at all, and just wish I could get my old bed back. It was uncomfortable, but not nearly as bad as this latex mattress. I tried contacting the store I purchased it from, but I was told to contact Latex bliss. I have been trying for over a week to get a hold of someone, but no one answers. I emailed in, but one lady told me to contact the store I bought it from. I have been getting the runaround, and am extremely frustrated. No one can give me a straight answer, and just keeps passing me off to someone else. I just wish I could get my money back, or some kind of exchange.
This review is for Pure LatexBliss Couture

Female

Side Sleeper

150-200 lbs

Official Response
Please contact your retailer for an exchange under our warranty. We apologize for your inconvenience but if the material has softened over 3/4" your mattress will be replaced free of charge for 20 years from date of purchase. Kurt Ling President
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Male
Kelsey TBremerton, WA
Review left on Sep 25, 2012

Making my bed perfect

I did a lot of shopping around for a topper. I had gotten a memory foam and it was too hot, so decided to take the plunge and get a nice latex topper. We shopped locally so we could see and feel the topper. It had to make our hard bed feel more plush and comfortable and not loose much in the size. (the memory foam one was 58x68 on our queen bed we lost some space and really didn't like the space we lost) After shopping around we decided to get the Pure LatexBliss 2" Talalay mattress topper. I checked in the store we order it from, the tag states 59"x79" just one inch shy of the bed size we decided we could live with that. We then waited for our order to come in. Got it and where so excited. When we put it on the bed and it just looked small... I gave it a day figuring that maybe it just needed time to expand... then I measured it and it was 57"x79". Very disappointing. It's not a cheap topper by any means and should be the size it says it is! I contacted the store I got it from and Pure LatexBliss directly talked to them and they said to have the store send in pictures. The store I got it from told me they had a very hard time getting a hold of them and that they where told the email system there is down. I was told that the topper is within tolerances after a conversation with Michelle from Pure LatexBliss where I was told that if the tag said 59" that it should be that. Guess I am getting the runaround. The topper is very comfortable and helps a lot with my bed that is too firm, however it's also not the size it says it is. Maybe this is their way of cutting costs and hoping the consumer doesn't care or notice. Had this item been 59"x79" as the tag states it is I would have given this item a 5 star ranking
This review is for Pure Talalay Bliss
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