Original Mattress Factory
Mattress Ratings & Reviews

Original Mattress Factory logo
80/100
Very Good
Back Support
62
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
72
Value
57
Warranty Service
34
Average Lifespan
11.4 Years

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Back Support
62
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
72
Value
57
Warranty Service
34
Average Lifespan
11.4 Years

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4,024 total ratings, 14 with reviews
Male
CarmineWesterville, OH
Review left on Jul 31, 2018

Old School Junk

We bought 2 Twin XL's for our King Size Bed: After one night my wife and I woke up in pain and tired from the lack of quality sleep. Severe back pain. constantly waking all light long. Poorly made, poor design, lifting handle broke on the first use, the mattress foam was not uniform, thick here, thin there. Lumpy, noisy. They refuse to refund my money. when you wake up every morning, if you feel tired and aching back, you should change the mattress. oh wait, I did its new old school junk! if you can feel the spring and ridge on the surface of the mattress when you sleep, the mattress can be changed. oh wait, I did its new old school junk! when you turn over the mattress, you can hear the creaking sound. The spring is aging and the mattress should be changed. oh wait, I did its new old school junk!
This review is for Original Mattress Factory Orthopedic Ultra Plush
Owned for: Less than a year
Condition: Like new

Over 65 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

Acid Reflux, Allergies, Neck Pain

0
See full review+ 1 comment

Female
GloriaBelmont, NC
Review left on May 22, 2018

Worse purchase ever.

Bought the adjustable bed bases and mattresses to go with it. We knew within the first few days it was not for us. Yes, we made the purchase but when I asked if we could switch it out, they said they would sell us a new mattress and box spring but would not give us any type of credit towards a new purchase. The whole thing was over $2,000. They said they would donate the mattresses which we slept on but could not re-sell or donate the bases which makes no sense to me because they did not have any kind of body contact at all OR we could donate it and bring them proof and we could get a greatly reduced price on a new set. Basically, they get paid 2x (3 if they get the tax write off for their donation) and we are out even more money. Plus the bed is a bear to make up because the twin mattresses are so crammed together you can't get your hands between the mattresses to re-tuck the sheets. Please think about the whole idea of purchasing an adjustable bed before you buy. I didn't think of problems like making up the bed OR trying to get another set. I know we purchased it of our own free will but the now we are stuck with a very uncomfortable, very expensive bed.
This review is for Original Mattress Factory Orthopedic Luxury Firm
Owned for: Less than a year
Condition: Like new

Over 65 years old

Female

Side Sleeper

Prefers Medium Feel

Acid Reflux, Allergies, Restless Leg, Sleep Apnea, Spondylolisthesis

0
See full review

Female
AnnaReynoldsburg, OH
Review left on May 7, 2018

Wtf

The springs are way too firm, and the springs are the same firmness in all the mattresses so basically if your mattress gives you horrible aches and restless nights all you can do is pay to exchange it for another mattress with the same springs. The only thing different is the padding above the springs which means it is cheaper to just buy a foam pad. I did that, i know have 4 inches of foam and still the most insanely hard mattress known to man. Thanks a lot for nothing. Very disappointing when i work hard every day for my money, standing all day and hunching and all i want is a rejuvenating night's sleep which i paid to have
This review is for Original Mattress Factory Classic
Owned for: 1 year
Condition: Slightly worn

25 - 34 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

0
See full review+ 1 comment

Female
FranGrayson, GA
Review left on Jan 2, 2018

I would never purchase a mattress anywhere else!

I currently own 2 from The Original Mattress Factory. The above mentioned one and their Serenity Mattress (king), and I am very pleased with both of them but the Serenity is my favorite. My only complaint would be that upon delivery they have a weird odor! It took at least 6 months for the scent to dissipate from the Serenity but, hopefully the new one will not take as long because the odor is not quite as strong. But, be warned that if you do not allow them to air out for a while the smell will definitely be in all of your bed linen!
This review is for Original Mattress Factory Orthopedic Euro Top
Owned for: Less than a year
Condition: Like new

Female

Side Sleeper

Prefers Softer Feel

0
See full review

Female
Sanford, NC
Review left on Oct 8, 2025

Ratings from this sleeper:

Back Support
5/ 5
Pressure Relief
3/ 5
Sleep Quality
5/ 5
Stays "Cool"
3/ 5
Value
N/A
Warranty Service
N/A
This review is for Original Mattress Factory
Owned for: 13 years
Condition: Very worn

Over 65 years old

Female

150-200 lbs

Prefers Medium Feel

Back Pain, Neck Pain, Restless Leg

0

Male
Bethel Park, PA
Review left on Oct 7, 2025

Ratings from this sleeper:

Back Support
3/ 5
Pressure Relief
3/ 5
Sleep Quality
3/ 5
Stays "Cool"
3/ 5
Value
N/A
Warranty Service
N/A
This review is for Original Mattress Factory Orthopedic
Owned for: 4 years
Condition: Moderately worn

200-250 lbs

Acid Reflux, Allergies, Back Pain, Hip Pain, Sleeping Hot

0

Male
Lewis Center, OH
Review left on Oct 6, 2025

Ratings from this sleeper:

Back Support
4/ 5
Pressure Relief
3/ 5
Sleep Quality
3/ 5
Stays "Cool"
2/ 5
Value
N/A
Warranty Service
N/A
This review is for Original Mattress Factory Serenity
Owned for: 10 years
Condition: Moderately worn

25 - 34 years old

Male

Stomach Sleeper

200-250 lbs

Prefers Softer Feel

0

Male
Pickerington, OH
Review left on Oct 3, 2025

Ratings from this sleeper:

Back Support
2/ 5
Pressure Relief
4/ 5
Sleep Quality
3/ 5
Stays "Cool"
2/ 5
Value
N/A
Warranty Service
N/A
This review is for Original Mattress Factory Orthopedic Luxury Firm
Owned for: 12 years
Condition: Very worn

55 - 64 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

Arthritis, Sleeping Hot

0

Female
KarenAnoka, MN
Review left on Oct 3, 2025

Ratings from this sleeper:

Back Support
3/ 5
Pressure Relief
2/ 5
Sleep Quality
3/ 5
Stays "Cool"
5/ 5
Value
N/A
Warranty Service
N/A
This review is for Original Mattress Factory Classic
Owned for: 7 years
Condition: Slightly worn

55 - 64 years old

Female

Side Sleeper

250-300 lbs

Prefers Medium Feel

Acid Reflux, Hip Pain, Plus Size

0

Female
Junction City, KS
Review left on Sep 29, 2025

Ratings from this sleeper:

Back Support
3/ 5
Pressure Relief
4/ 5
Sleep Quality
N/A
Stays "Cool"
4/ 5
Value
N/A
Warranty Service
N/A
This review is for Original Mattress Factory Classic Luxury Firm
Owned for: More than 20 years
Condition: Slightly worn

Under 25 years old

Female

Stomach Sleeper

150-200 lbs

Prefers Harder Feel

Acid Reflux, Back Pain, Sleeping Hot

0

Original Mattress Factory Mattress Reviews - Page 2 | GoodBed