This mattress helps me to fall asleep and stay asleep, without pain waking me up. The customer care team members are all so kind and helpful, I appreciate them so much for all they have done for me!
Was suffering with back, neck and shoulder pain, seeing a Chiropractor for relief and Dr suggested the iSleep bed. Did some research and contacted iSleep asked lots of questions which were answered and we ordered our bed. Our first night sleep was absolute heaven. So happy with our purchase and would recommend iSleep to anyone looking for a new mattress.
Customer Service has been excellent. Anyone I have talked t…
Customer Service has been excellent. Anyone I have talked to has been helpful, knowledgeable, and friendly. Any issues I have had were resolved quickly. I love my iSleep bed which I have had for 17 years. I wouldn’t sleep on any other bed!! I recommend the iSleep bed and the team working there without reservation .
Both of us are Chiropractors and this is our 2nd ISleep BEST
Exceptional customer service!
The BEST bed on the market and holds its value over the years. Definitely recommend this to our patients
This review is for iSleep
Owned for: 1-3 months
Condition: Like new
Over 65 years old
Female
Back Sleeper
100-150 lbs
Prefers Medium Feel
Arthritis, Back Pain, Hip Pain, Neck Pain, Plus Size, Scoliosis
Official Response
Gail,
We appreciate both your kind words and referral as you enter your 3rd decade the Best sleep available. Of course 100% of the time covered by the best sleep and warranty in the industry.
Also thank you for waiting 5 months after second iSleep to make sure the latest version is just as good as the original 20 years ago,
Thank you,
LARRY
I'm a smart shopper who does my research and loves to get a good deal on a quality product. We purchased and began using this mattress in April 2024 and have been very happy with it these past 6 months.
We purchased a split king with adjustable bases to replace our queen innerspring that we'd had for many years. My husband and I both have sleep apnea, are very different weights, and both suffer from neck and/or back pain. The ability to adjust the firmness of the mattress for each of us has been so helpful! We've each noticed an improvement in our neck / back pain.
I can't say enough about the fantastic customer service! From my initial call with Chris (who even returned my call and patiently responded to my long list of questions after hours on a Saturday!) to a couple of troubleshooting discussions with Ian and periodic attentive check ins from Shelly to ensure we've been sleeping well, the service has been top notch every step of the way!
Shortly after starting to sleep on the the new bed, we realized we needed additional support around the outer edges of each of the mattresses, which they quickly shipped to us and we easily installed. That resolved our issue and we've been sleeping wonderfully!
We've also enjoyed having the adjustable bases to lounge comfortably while watching TV. The incline feature also really helped reduce our coughing and congestion when we both recently had bad colds.
In summary, after many years of hesitating to purchase a new mattress because I wasn't convinced there were any that could meet both our different needs, I can confirm that this mattress was worth the wait. I'm so glad I took the GoodBed survey and found iSleep...wish I'd found them years ago! Their product and service has exceeded our expectations and I will happily continue to recommended them. Thank you, iSleep!
This review is for iSleep
Owned for: 3-6 months
Condition: Like new
55 - 64 years old
Female
Side Sleeper
100-150 lbs
Prefers Medium Feel
Acid Reflux, Allergies, Arthritis, Back Pain, Neck Pain, Osteoporosis, Plus Size, Sleep Apnea
Official Response
Jenny,
I just sent a response to your second review on the Larson family's commitment to quality of sleep, customer service and the world's best warranty which is still 50% coverage in 2044 meaning you can replace this bed in 20 years for half price and get another 20 years warranty.
Congratulations.
Larry
Never thought I could sleep on air! iSleep changed my mind!
My mother has been using this bed for years and really likes it. Recently, she had a challenge with the bed and customer service was REALLY attentive and helpful. They guided us to a solution and the process was seamless! Now my mother is sleeping on air again and loving it!
This review is for iSleep Sleep Adjustment Bed
Owned for: 3 years
Condition: Slightly worn
Over 65 years old
Female
Back Sleeper
150-200 lbs
Prefers Medium Feel
Official Response
Alfred,
Glad we were able to quickly fix your mother's warranty issue and get her sleeping comfortably again. Please give us the name of the customer service team member so that we can recognize and reward her.
Thank you for your compliments on our service & warranty team.
Larry
The Isleep mattress has been absolutely fantastic for the past 17 years We just purchased a new mattress not because it was failing but to add an additional Isleep mattress for guests. This company designs and manufacturers the best sleep system on the market today. As a Doctor of Chiropractic I can not recommend a better mattress.
Finally we have a mattress that allows me to be comfortable on my back and I don’t toss and turn like I used to. I fall asleep quickly because I am comfortable. Fine tuning the soft/hard adjustments on the bed allows me to sleep better if I am sore, or just extra tired. I’m sure it will continue to help me sleep better for a very long time. Love the bed!
This review is for iSleep
Owned for: 1-3 months
Condition: Like new
Over 65 years old
Female
Back Sleeper
150-200 lbs
Prefers Harder Feel
Back Pain, Hip Pain, Sleep Apnea
Official Response
Nina,
Thank you for your kind words. This makes all of the factory workers in Lincoln, NE pleased that their attention to detail & quality is rewarded.
Even better is the year2044 it will still be covered with a 50% warranty. Pretty Prairie, KS sounds like a very beautiful place to live, no pun intended.
Thank you again.
Larry
We had a sleep number bed for many years .It worked fine for us help with my back issues and gave us good night sleep.We moved into a new house and thought it was time to move into a new bed Planned in on just looking at sleep number but decided to just shop a little We came across Isleep and read there literature and then called I was impressed we the great customer service and the looks of the bed Upon receiving bed we had a couple questions with installation just called an questions answered Have been sleeping very comfortably ever since Great product Great company
