Serta iSeries Commendation Pillowtop
Mattress Ratings & Reviews

84/100

Very Good

Based on 38 real owner experiences with this mattress.

Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

N/A

Warranty Service

N/A

Average Lifespan

N/A

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Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

N/A

Warranty Service

N/A

Average Lifespan

N/A

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FILTER

38 total ratings, 3 with reviews

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William STaylor, MI

Review left on Sep 19, 2014

Soft bed but...

The bed is soft, but over a couple of months I can really feel the indents where I sleep. Moving over a couple of inches makes for a very unpleasant sleep. I wouldn't buy another goal mates again. I would go with a coil mattress with a pillow soft top.

This review is for Serta iSeries Commendation Pillowtop

Owned for: 1 year

Condition: Moderately worn

35 - 44 years old

Male

Side Sleeper

150-200 lbs

Prefers Softer Feel

Sleeping Hot

Official Response

Hi William - thanks for your review. Our pillow top mattresses are built with an additional upholstery layer at the surface for enhanced cushioning. These are typically our softest mattress models, and while many have told us that they love this type of plush comfort, others will need something firmer. We suggest contacting your store of purchase to discuss your comfort exchange options if you are still under the trial period.

See full review+ 1 comment

Evan GWaterford, MI

Review left on Aug 15, 2014

Doesn't last more than months

The spots where my wife and I sleep have sagged and after a few hours each night your sunk too far to move. As a result the center has a hump. We have tried to have it replaced but the retailer is telling us it's not "bad enough" for warranty replacement.....I think if we are complaining it's no good that means it's "bad enough". Each morning we complain how much longer do we have to wait for a replacement. The warranty is 10 years and the comfort was gone after 6 months.....listen to your customers Gardner White and Serta.

This review is for Serta iSeries Commendation Pillowtop

Owned for: 1 year

Condition: Completely worn

25 - 34 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

See full review

Teressa WOak Park, MI

Review left on Aug 6, 2014

Mattress Dissatisfaction

We returned an I Comfort mattress as it was too soft. Gardner White's mattress warranty allowed us to return the mattress for another at no extra charge. We explained to the salesman hat we needed a firm mattress. The salesman appeared upset the we returning the I Comfort mattress. We explained to the salesman that we wanted a fir to hard mattress. The salesman claimed the I Series mattress was one of a few firm to hard mattress in the department. My husband and I tested out the mattress in the store and felt we still wanted a more firm to hard mattress. We were not shown any other mattress for a firm to hard fill. Today, our mattress has soft spots and permanent dips as soon as laid upon. I am more disappointed that Gardner White did not do a follow up call after a few months to rate my satisfaction. In less than a year I paid off my $5000.00 finance bill for our adjustable frames and mattresses:( We like the adjustable, but unfortunately will be mattress shopping soon.

This review is for Serta iSeries Commendation Pillowtop

Owned for: 1 year

Condition: Completely worn

35 - 44 years old

Female

Side Sleeper

150-200 lbs

Prefers Harder Feel

Back Pain, Plus Size

See full review

Higginsville, MO

Review left on Jan 3, 2024

Ratings from this sleeper:

Back Support

4/ 5

Pressure Relief

4/ 5

Sleep Quality

5/ 5

Stays "Cool"

4/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iSeries Commendation Pillowtop

Owned for: 8 years

Condition: Moderately worn

55 - 64 years old

Male

Side Sleeper

250-300 lbs

Prefers Softer Feel

Acid Reflux, Back Pain, Plus Size

Rochester, MI

Review left on Jul 5, 2023

Ratings from this sleeper:

Back Support

3/ 5

Pressure Relief

5/ 5

Sleep Quality

5/ 5

Stays "Cool"

5/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iSeries Commendation Pillowtop

Owned for: 20 years

Condition: Slightly worn

Over 65 years old

Male

Side Sleeper

200-250 lbs

Prefers Medium Feel

Bradenton, FL

Review left on Jun 24, 2023

Ratings from this sleeper:

Back Support

5/ 5

Pressure Relief

5/ 5

Sleep Quality

5/ 5

Stays "Cool"

4/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iSeries Commendation Pillowtop

Owned for: 10 years

Condition: Moderately worn

35 - 44 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

CraigNew York, NY

Review left on Mar 29, 2022

Ratings from this sleeper:

Back Support

3/ 5

Pressure Relief

5/ 5

Sleep Quality

5/ 5

Stays "Cool"

4/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iSeries Commendation Pillowtop

Owned for: More than a year

Condition: Moderately worn

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

Acid Reflux, Allergies, Sleep Apnea

SamDamascus, MD

Review left on Mar 25, 2022

Ratings from this sleeper:

Back Support

4/ 5

Pressure Relief

4/ 5

Sleep Quality

5/ 5

Stays "Cool"

3/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iSeries Commendation Pillowtop

Owned for: 8 years

Condition: Like new

55 - 64 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

Allergies

Barrington, IL

Review left on Mar 11, 2021

Ratings from this sleeper:

Back Support

4/ 5

Pressure Relief

4/ 5

Sleep Quality

5/ 5

Stays "Cool"

4/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iSeries Commendation Pillowtop

Owned for: 9 years

Condition: Very worn

35 - 44 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

East Troy, WI

Review left on Dec 3, 2020

Ratings from this sleeper:

Back Support

4/ 5

Pressure Relief

4/ 5

Sleep Quality

5/ 5

Stays "Cool"

5/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iSeries Commendation Pillowtop

Owned for: 15 years

Condition: Moderately worn

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Softer Feel

Allergies, Arthritis, Sleep Apnea

2 3 4

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Serta iSeries Commendation Pillowtop
Mattress Ratings & Reviews

Soft bed but...

Official Response

Doesn't last more than months

Mattress Dissatisfaction

Find the Right Bed

Compare Side-by-Side

Popular Mattress Comparisons

Discounts

GoodBed Cash Back

Expert Reviews

Popular Online Brands

Popular Store Brands

Write a Review

Mattress 101

The GoodBed Matching Quiz

Expert Reviews

Customer Reviews

Serta iSeries Commendation Pillowtop Mattress Ratings & Reviews

Soft bed but...

Official Response

Doesn't last more than months

Mattress Dissatisfaction

Serta iSeries Commendation Pillowtop
Mattress Ratings & Reviews