Serta iComfort Directions Reinvention
Mattress Ratings & Reviews

84/100

Very Good

Based on 12 real owner experiences with this mattress.

Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

N/A

Warranty Service

N/A

Average Lifespan

N/A

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Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

N/A

Warranty Service

N/A

Average Lifespan

N/A

Shop this Bed

on serta.com

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FILTER

12 total ratings, 1 with review

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PamelaCabot, AR

Review left on Sep 7, 2015

going to return my second mattresd

Develops body impressions and dips. For $2800 mattress I expected more. Very bad bed!!!

This review is for Serta iComfort Directions Reinvention

Owned for: 6-12 months

Condition: Completely worn

55 - 64 years old

Female

Back Sleeper

150-200 lbs

Prefers Somewhat Harder

Back Pain (lower / middle), Hip Pain

Official Response

We are sorry to hear you aren't pleased with your mattress. Serta stands 100% behind the warranty. If there is a manufacturing defect, the mattress will be replaced. For reference, please see our warranty brochure: https://www.serta.com/sites/1/tagrem/serta/uploads/files/2015-Warranty-SWC-007.pdf

See full review+ 2 comments

Review left on Jun 2, 2024

Ratings from this sleeper:

Back Support

5/ 5

Pressure Relief

4/ 5

Sleep Quality

5/ 5

Stays "Cool"

5/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iComfort Directions Reinvention

Owned for: More than a year

Condition: Moderately worn

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium

Arthritis, Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck)

SandraCerritos, CA

Review left on Nov 23, 2023

Ratings from this sleeper:

Back Support

5/ 5

Pressure Relief

5/ 5

Sleep Quality

5/ 5

Stays "Cool"

4/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iComfort Directions Reinvention

Owned for: 10 years

Condition: Slightly worn

25 - 34 years old

Male

Back Sleeper

200-250 lbs

Prefers Somewhat Softer

Acid Reflux, Back Pain (lower / middle), Scoliosis

Review left on Mar 22, 2023

Ratings from this sleeper:

Back Support

5/ 5

Pressure Relief

5/ 5

Sleep Quality

5/ 5

Stays "Cool"

5/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iComfort Directions Reinvention

Owned for: 6 years

Condition: Like new

Over 65 years old

Female

Back Sleeper

150-200 lbs

Prefers Medium

Back Pain (lower / middle)

Review left on Jan 15, 2022

Ratings from this sleeper:

Back Support

4/ 5

Pressure Relief

3/ 5

Sleep Quality

4/ 5

Stays "Cool"

4/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iComfort Directions Reinvention

Owned for: 8 years

Condition: Slightly worn

55 - 64 years old

Male

Side Sleeper

200-250 lbs

Prefers Medium

Hip Pain, Plus Size, Restless Leg, Sleep Apnea, Sleeping Hot

Review left on Oct 7, 2020

Ratings from this sleeper:

Back Support

4/ 5

Pressure Relief

3/ 5

Sleep Quality

5/ 5

Stays "Cool"

2/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iComfort Directions Reinvention

Owned for: 7 years

Condition: Very worn

45 - 54 years old

Female

Back Sleeper

200-250 lbs

Prefers Medium

Acid Reflux, Arthritis, Back Pain (lower / middle), Back Pain (upper / neck), Restless Leg, Sleep Apnea, Sleeping Hot

MRBeverly Hills, FL

Review left on Aug 10, 2020

Ratings from this sleeper:

Back Support

4/ 5

Pressure Relief

3/ 5

Sleep Quality

N/A

Stays "Cool"

N/A

Value

N/A

Warranty Service

N/A

This review is for Serta iComfort Directions Reinvention

Owned for: 7 years

Condition: Moderately worn

Over 65 years old

Male

200-250 lbs

Prefers Medium

Arthritis, Back Pain (lower / middle), Sleep Apnea, Sleeping Hot

MichelleOakland, CA

Review left on Jun 30, 2020

Ratings from this sleeper:

Back Support

5/ 5

Pressure Relief

5/ 5

Sleep Quality

5/ 5

Stays "Cool"

4/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iComfort Directions Reinvention

Owned for: 6 years

Condition: Moderately worn

35 - 44 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium

Airborne Allergies, Sleeping Hot

Review left on Apr 24, 2020

Ratings from this sleeper:

Back Support

4/ 5

Pressure Relief

5/ 5

Sleep Quality

5/ 5

Stays "Cool"

5/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iComfort Directions Reinvention

Owned for: 5 years

Condition: Moderately worn

25 - 34 years old

Female

Stomach Sleeper

100-150 lbs

Prefers Medium

DebiFort Collins, CO

Review left on Nov 15, 2019

Ratings from this sleeper:

Back Support

5/ 5

Pressure Relief

4/ 5

Sleep Quality

5/ 5

Stays "Cool"

3/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iComfort Directions Reinvention

Owned for: 6 years

Condition: Moderately worn

45 - 54 years old

Female

Back Sleeper

250-300 lbs

Prefers Medium

Back Pain (lower / middle), Back Pain (upper / neck), Plus Size, Restless Leg, Sleep Apnea, Sleeping Hot

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Serta iComfort Directions Reinvention
Mattress Ratings & Reviews

going to return my second mattresd

Official Response

Find the Right Bed

Compare Side-by-Side

Popular Mattress Comparisons

Discounts

GoodBed Cash Back

Expert Reviews

Popular Online Brands

Popular Store Brands

Write a Review

Mattress 101

The GoodBed Matching Quiz

Expert Reviews

Customer Reviews

Serta iComfort Directions Reinvention Mattress Ratings & Reviews

going to return my second mattresd

Official Response

Serta iComfort Directions Reinvention
Mattress Ratings & Reviews