I rarely have guests and still bed 2 sunken bed 3ok. Bed 2 had been used maybe 100 days in 10 years. Sunken in. Bed 3 not bad. Used maybe 30 times. Beds 2 and 3 have been sunken in for at least 5 years.
1 way 240 lb. All my quests under 200. Most 100
We've had this for four years. Two years in I knew it was not worth the paper I paid for it. The layers shifted so that the vertical sides at head and foot are slanted in opposite directions. Any support it once provided is gone. I never had hip pain before this, and my husband has sciatic pain that just won't quit. Here I go again, on the depressing search for something that will last more than - 2 years? Does anything like that even exist any more? Previous mattress was also a Serta, from Costco 20 years ago, and was great. We switched from queen to cal king. Too bad, so sad!
This review is for Serta Perfect Sleeper Hotel Sapphire Suite II Plush Pillowtop Double Sided
Owned for: 4 years
Condition: Moderately worn
55 - 64 years old
Female
Side Sleeper
150-200 lbs
Prefers Harder Feel
Back Pain, Hip Pain, Neck Pain, Plus Size, Sleeping Hot
Brick hard despite being rated a "Plush" mattress.
I normally prefer hard mattresses. This is like sleeping on a brick despite a topper. I think Serta is having quality issues since my friend has the very same mattress in a queen and it's perfect to sleep on. Mine is a Cal King and as I stated above, it's like a brick. My friend tried sleeping on it when visiting and could not believe it was the same mattress. I tried to exchange the mattress but it turned into a nightmare and did not.
I'm now looking locally to get a new one even though this one is about 18 months old. Worst money I ever spent.
Avoid it!
This review is for Serta Perfect Sleeper Hotel Concierge Suite II Plush
I am a 110 lb female sleeping alone on this mattress. Within three weeks the pillow top started to retain indentations where my butt rests. After less than 2 months I can no longer sleep comfortably on this mattress. My hips rest on what feels like a hard surface below the pillow top and I wake with pain in both hips from trying to find a comfortable position. It is also aggravating my sciatica. I bought it from a store with a 100 night exchange policy. It is going back as soon as I find a replacement.
This review is for Serta Perfect Sleeper Elite 600 Plush
Will never purchase anything from America's Mattress
We purchased a Serta king mattress from America's Mattress in February 2022. Went to the location where we purchased it to place a warranty claim and was told we need to do it on line. We went home and filed a warranty request as the mattress is sagging, despite rotating it every couple of weeks. I received a reply and was sent documents I needed to fill out and was told there is a $69.00 non- refundable fee to file and for the inspector to come to our home and inspect the mattress to check if the mattress sagged at least 1.5 inches (our mattress sags more than that). I told the rep that this mattress is still brand new and have never of a fee to file a warranty. NEVER EVER WILL I BUY ANYTHING FROM THIS STORE.
This review is for Serta Perfect Sleeper (Pre-2019)
Serta Perfect Sleeper 17.5 "Luminous Sleep Plush Pillowtop
This is a thoroughly luxury mattress. The many layers of dense pillowtop memory foam seem to massage me while the Serta Perfect Sleeper 800 coils support me nicely. I wake totally refreshed daily!
This review is for Serta Perfect Sleeper (Pre-2019)
