Serta iComfort (Pre-2017)
Mattress Ratings & Reviews

85/100

Very Good

Based on 14k real owner experiences with this brand.

Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

N/A

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Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

N/A

Shop this Brand

on serta.com

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14k total ratings, 163 with reviews

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Judith HMount Clemens, MI

Review left on Aug 5, 2014

I have the I-comfort bed and love it! It is the most com...

I have the I-comfort bed and love it! It is the most comfortable bed I have ever slept in. Its hard to go away and sleep on something else

This review is for Serta iComfort Genius

Owned for: 1 year

Condition: Like new

55 - 64 years old

Female

Stomach Sleeper

150-200 lbs

Prefers Harder Feel

Arthritis, Back Pain, Neck Pain, Plus Size, Restless Leg

See full review

Dawn WFlat Rock, MI

Review left on Aug 5, 2014

No More Waking Up Sore

After waking up sore for several weeks we decided it was time for a new bed. We were not sure what we were looking for but certainly were not looking for this type of mattress... Until we laid on it in the store... We were sold! Several years later we are still happy with our purchase. We have no sagging, no uneven areas, nothing that we had typically come to expect in a mattress. It feels as comfortable today as it did the day it came home. Still not waking up sore... Yay!

This review is for Serta iComfort Savant Plush

Owned for: 1 year

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

Arthritis, Fibromyalgia, Hip Pain, Neck Pain, Osteoarthritis

See full review

Patricia MUtica, MI

Review left on Aug 1, 2014

Love it!!!!!! Sleep great

This review is for Serta iComfort Prodigy Plush

Owned for: 1 year

55 - 64 years old

Female

Side Sleeper

200-250 lbs

Prefers Harder Feel

See full review

Bristel BLake Orion, MI

Review left on Jul 29, 2014

this bed

I will not buy another one. The support o near the edges of the bed feel like your in a deep hole an can't get out. Also, when I try to move over toward the other side it's haft because it feels like there is a peak in the middle of the bed. I am very unsatisfied.

This review is for Serta iComfort Savant Plush

Owned for: 1 year

25 - 34 years old

Female

Side Sleeper

150-200 lbs

Prefers Softer Feel

Back Pain

See full review

BFairfax, VA

Review left on Jun 3, 2014

Fine at 2 months old, then permanent body impressions form

This was far more expensive than a traditional mattress, even with a Serta iComfort sale rebate price in addition to a SAMS club discount. Despite a discount club price and sale, it was delivered by the Serta "white glove" service upstairs to a 3d floor bedroom with removal of the old mattress, box spring and frame. It was fine at first. Maybe a bit too warm but the modern memory foam provided great support and weight distribution , whether lying flat on back or on one's side. But after 3 months it formed what the literature called "comfort impressions." This means body depressions that don't go away--ever. My wife and I both liked the mattress at first but then it quickly formed depressions that reminded us of a +10 yr old traditional mattress at the end of its service life. You got into bed and rolled down into a hole with none of the advertised support--and it was just 3 months old. The original effective and pleasant weight distribution was gone. It wasn't comfortable. We gave ours away to a young couple who needed a king size bed to be able to have room for their dogs and got a new but old style mattress. We'll never buy another one of these foam things. We got an old tech mattress and box springs and love it, even after 6 months. The marketing of these foam things sounded good, and felt Ok for the first 90 days, then turned into junk. I strongly recommend you find an old style mattress manufacturer, with pillow top on both sides. You will be far more satisfied then this hi-tech foam piece of junk with high dollar marketing.

This review is for Serta iComfort Prodigy Plush

Owned for: More than 3 months

Condition: Completely worn

55 - 64 years old

Male

Side Sleeper

150-200 lbs

Prefers Harder Feel

See full review

PatLa Porte, IN

Review left on May 2, 2014

backache everyday

This is the 2nd Serta Mattress we have purchased, The first was a pillowtop that lasted only 6 years (started having problems after the 3rd year) took us time to save up for the next mattress. The 2nd Serta Mattress was icomfort insight purchased in 2011. We both liked the mattresss the first year. The second year we noticed that backaches started to return, kept turning it to no avail, turned the foundation also, no relief there either. Now we can hardly move in the morning because of backaches from sleeping on this bed. This is the second serta mattress purchased at American Mattress and will never purchase another Serta product or never purchase from American Mattress again. I visited American Mattresss this morning and talked to their rep, he sad they can send out an inspector to inspect for $120.00, I think NOT. The warranty is still in effect for this mattress but without shelling out another $120.00 to have an inspection they wont do anything for us. NEVER, NEVER NEVER AGAIN purchase Serta.

This review is for Serta iComfort Insight

Owned for: More than 3 months

Condition: Completely worn

Over 65 years old

Female

Stomach Sleeper

100-150 lbs

Prefers Harder Feel

See full review

Mel

Review left on Apr 16, 2014

Lumpy mushy uncomfortable terrible terrible experience

We've had our mattress for less than one year initially it was nice , no odors , felt comfortable ,not too warm... At this point again not even a year old the mattress is very mushy , two large holes were my husband and I lay. We have to rock to get out of bed. We both have arm , shoulder , and hip pain. (5.3 145- 6.2 215) We both wake up in the middle of the night or early mornings and get out of bed! We no longer hold each other in bed because that too seems to just fall in. We have been sleeping on twin mattresses in our guestroom on and off for the last month. We have company coming in two days and will be forced to go back into our room and sleep on our mattress, we are not looking forward to that. We had an inspector come out. Just yesterday we found out that they are not going to do anything about our mattress only offer a 20% discount on a new one. we paid $4500 (not including the tax) for this mattress again it's not even a year old. We have never paid that kind of money for a mattress before. Sure wish we hadn't done it this time ! we paid the bed off in just a couple of months and felt so good about that. Now what? Very sad and so disappointed.

This review is for Serta iComfort Wellbeing Refined

Owned for: More than 3 months

Condition: Completely worn

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

See full review

RondaClinton, PA

Review left on Mar 30, 2014

Don't waste your money on icomfort

I have had this mattress for little over one year. It sinks and sags. when you wake up in morning feels like you have been run over by a truck. horrible.

This review is for Serta iComfort Prodigy Plush

Owned for: More than 3 months

Condition: Completely worn

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

Official Response

Hi Ronda - we're sorry to hear you're not enjoying your iComfort mattress. We suggest contacting your retailer for warranty service to find out what may be causing the issues you mentioned. If the store has closed or you have moved, please call our dedicated customer service team at 1-888-557-3782.

See full review+ 1 comment

Jamie HMesa, AZ

Review left on Mar 2, 2014

Worlds WORST Bed Ever

Within six months the bed started to breakdown. I turned it so I could see, and, yes, it failed again. Now I have a mountain in the middle of my bed...in just a year of spending $2,500.00. Worst mistake I ever made. Worst investment. I have had 2 back surgeries and NEEDED a good bed. Boy was I wrong. And Serta is doing nothing about it. So I am writing everywhere I can and going to see an attorney. Do not buy this bed. It might feel good on the day you buy it but it fails in time.

This review is for Serta iComfort Savant Plush

Owned for: More than 3 months

Condition: Completely worn

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

See full review+ 3 comments

Mandy RHouston, TX

Review left on Dec 14, 2013

Heaven

We switched out our queen tempurpedic for a king genius, omg, this this the best purchase we have ever made. It did seem firmer than in the show room, but i can never have too firm. it is truly the best purchase you can invest in. I am a lady of "that age" and i am cool at night, i do not feel my husband move in bed, unlike my tempurpedic. There is no smell coming from the mattress as i see other ppl mention. Side support is good, some may not be too concerned about a box spring, but i love it, the finish is really nice with contrasting fabric, To sum up, i feel totally rested in the morning, my aggravated discs feel good, our dogs love it and sleep all night as we do, without wakening. Don't hesitate purchasing this mattress..

This review is for Serta iComfort Genius

Owned for: Less than a month

Condition: Like new

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Harder Feel

See full review

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Serta iComfort (Pre-2017)
Mattress Ratings & Reviews

I have the I-comfort bed and love it! It is the most com...

No More Waking Up Sore

Love it!!!!!! Sleep great

this bed

Fine at 2 months old, then permanent body impressions form

backache everyday

Lumpy mushy uncomfortable terrible terrible experience

Don't waste your money on icomfort

Official Response

Worlds WORST Bed Ever

Heaven

Find the Right Bed

Compare Side-by-Side

Popular Mattress Comparisons

Discounts

GoodBed Cash Back

Expert Reviews

Popular Online Brands

Popular Store Brands

Write a Review

Mattress 101

The GoodBed Matching Quiz

Expert Reviews

Customer Reviews

Serta iComfort (Pre-2017) Mattress Ratings & Reviews

I have the I-comfort bed and love it! It is the most com...

No More Waking Up Sore

Love it!!!!!! Sleep great

this bed

Fine at 2 months old, then permanent body impressions form

backache everyday

Lumpy mushy uncomfortable terrible terrible experience

Don't waste your money on icomfort

Official Response

Worlds WORST Bed Ever

Heaven

Serta iComfort (Pre-2017)
Mattress Ratings & Reviews