Beautyrest Hotel
Mattress Ratings & Reviews

63/100

Pretty Good

Based on 134 real owner experiences with this brand.

Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

7.2 Years

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Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

7.2 Years

Shop this Brand

on beautyrest.com

Not sure this product is right for you?

Take the

GoodBed Match Quiz

Write a review of this product

FILTER

134 total ratings, 11 with reviews

Sort by:

MarcPetit-Rocher, NB

Review left on Mar 18, 2018

The worst so call firm mattress

Simmons / Beautyrest should stop making this mattress since after two weeks I had to switch side and now I sleep in the middle. The company refered me to the store (The Brick) who has the worst customer service ever. I would recommend to stay away from that store and never buy a Simmons / Beautyrest mattress. I lost my money since I would need to continue sleeping in the defective areas in order to make the sagging of at least 1.5 inches to have a claim under warranty. The store have huge sales and I have a feeling that the Hotel Diamond series is made cheaper. You are made to believe it’s a great quality mattress because of the price. It’s all a scam!

This review is for Simmons Beautyrest Hotel Diamond 3 Firm Pillowtop

Owned for: 1-3 months

Condition: Completely worn

55 - 64 years old

Male

Back Sleeper

150-200 lbs

Prefers Harder Feel

Allergies, Arthritis, Back Pain, Neck Pain

See full review

Mayerthorpe, AB

Review left on Sep 8, 2025

Ratings from this sleeper:

Back Support

4/ 5

Pressure Relief

N/A

Sleep Quality

4/ 5

Stays "Cool"

4/ 5

Value

N/A

Warranty Service

N/A

This review is for Simmons Beautyrest Hotel Diamond 3 Firm Pillowtop

Owned for: 1 year

Condition: Like new

45 - 54 years old

Female

Stomach Sleeper

150-200 lbs

Prefers Medium Feel

Back Pain, Neck Pain

North York, ON

Review left on Aug 15, 2025

Ratings from this sleeper:

Back Support

4/ 5

Pressure Relief

3/ 5

Sleep Quality

4/ 5

Stays "Cool"

3/ 5

Value

N/A

Warranty Service

N/A

This review is for Simmons Beautyrest Hotel Diamond 4 Luxury Firm

Owned for: 7 years

Condition: Moderately worn

55 - 64 years old

Female

Side Sleeper

150-200 lbs

Prefers Harder Feel

Acid Reflux, Allergies, Sleeping Hot

JohnOttawa, ON

Review left on Aug 10, 2025

Ratings from this sleeper:

Back Support

2/ 5

Pressure Relief

3/ 5

Sleep Quality

3/ 5

Stays "Cool"

2/ 5

Value

N/A

Warranty Service

N/A

This review is for Simmons Beautyrest Hotel Diamond 3 Firm Pillowtop

Owned for: 6-12 months

Condition: Slightly worn

25 - 34 years old

Male

Side Sleeper

100-150 lbs

Prefers Harder Feel

Back Pain, Sleeping Hot

Vancouver, BC

Review left on Jun 9, 2025

Ratings from this sleeper:

Back Support

3/ 5

Pressure Relief

3/ 5

Sleep Quality

2/ 5

Stays "Cool"

2/ 5

Value

N/A

Warranty Service

N/A

This review is for Beautyrest Hotel

Owned for: 6 years

Condition: Very worn

25 - 34 years old

Male

Side Sleeper

200-250 lbs

Prefers Medium Feel

Back Pain

Winnipeg, MB

Review left on May 26, 2025

Ratings from this sleeper:

Back Support

2/ 5

Pressure Relief

2/ 5

Sleep Quality

4/ 5

Stays "Cool"

2/ 5

Value

N/A

Warranty Service

N/A

This review is for Simmons Beautyrest Hotel Diamond 5 Luxury Firm

Owned for: 10 years

Condition: Very worn

35 - 44 years old

Female

Side Sleeper

100-150 lbs

Prefers Softer Feel

Allergies, Back Pain, Hip Pain, Neck Pain, Sleeping Hot

BibiGloucester, ON

Review left on Mar 22, 2025

Ratings from this sleeper:

Back Support

2/ 5

Pressure Relief

2/ 5

Sleep Quality

1/ 5

Stays "Cool"

2/ 5

Value

N/A

Warranty Service

N/A

This review is for Simmons Beautyrest Hotel Diamond 4 Luxury Firm

Owned for: 4 years

Condition: Moderately worn

35 - 44 years old

Female

Side Sleeper

< 100 lbs

Prefers Medium Feel

Allergies, Back Pain, Fibromyalgia, Hip Pain, Neck Pain, Sleep Apnea, Sleeping Hot

Prince George, BC

Review left on Feb 28, 2025

Ratings from this sleeper:

Back Support

5/ 5

Pressure Relief

4/ 5

Sleep Quality

5/ 5

Stays "Cool"

3/ 5

Value

N/A

Warranty Service

N/A

This review is for Simmons Beautyrest Hotel Diamond 5 Plush Euro Top

Owned for: 5 years

Condition: Slightly worn

25 - 34 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

Back Pain, Hip Pain, Neck Pain, Sleeping Hot

NanToronto, ON

Review left on Jan 13, 2025

Ratings from this sleeper:

Back Support

4/ 5

Pressure Relief

2/ 5

Sleep Quality

4/ 5

Stays "Cool"

4/ 5

Value

N/A

Warranty Service

N/A

This review is for Simmons Beautyrest Hotel Diamond 4 Luxury Firm

Owned for: 9 years

Condition: Moderately worn

35 - 44 years old

Female

Side Sleeper

250-300 lbs

Prefers Medium Feel

Allergies, Back Pain, Hip Pain, Plus Size

Vancouver, BC

Review left on Dec 30, 2024

Ratings from this sleeper:

Back Support

5/ 5

Pressure Relief

5/ 5

Sleep Quality

5/ 5

Stays "Cool"

5/ 5

Value

N/A

Warranty Service

N/A

This review is for Simmons Beautyrest Hotel Diamond 5 Luxury Firm

Owned for: 8 years

Condition: Moderately worn

35 - 44 years old

Male

Side Sleeper

150-200 lbs

Prefers Softer Feel

Arthritis, Back Pain, Neck Pain, Restless Leg, Sleep Apnea

3 4 5

...

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Mattress Ratings & Reviews

The worst so call firm mattress

Find the Right Bed

Compare Side-by-Side

Popular Mattress Comparisons

Discounts

GoodBed Cash Back

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Popular Online Brands

Popular Store Brands

Write a Review

Mattress 101

The GoodBed Matching Quiz

Expert Reviews

Customer Reviews

Beautyrest Hotel Mattress Ratings & Reviews

The worst so call firm mattress

Beautyrest Hotel
Mattress Ratings & Reviews