I bought this mattress at Sam's. Lots of good reviews on Sams website but they were all imported from Serta website and obviously edited. Not one of the 65 or so reviews mentioned sleeps hot. After I ordered the Serta iComfort Blue Fusion 300 Plush Pillowtop Hybrid at Sams I happened across this website. The reviews here on goodbed had more than 50% say it sleeps hot. Now I need to return it to Sam's because it does sleep very hot. Will definitely check reviews on goodbed before buying something else. Hard to trust reviews anymore because the companies can pay to have bad reviews removed.
This review is for Serta iComfort Hybrid Blue Fusion 300 Plush Pillowtop
Don't buy this bed unless you like sleeping in a canoe
We've now had this mattress for just over a year and have been significantly disappointed. Specifically, this mattress gives sleeping 'in' bed and 'climbing' out of bed a new meaning. Less than 2 months into owning the mattress, we found that we would wake up in what literally felt like a canoe as we would sink far into the mattress while sleeping. This has led to a lot of sleeplessness and occasional back aches and needing to literally climb up hill to get out of the bed in the morning. Our retailer did send a technician out to look at the situation and he was able to make some adjustments that provided some degree of temporary relief, but 2 months later the mattress has returned to it's prior poor performance. Neither of us are large people, so this is not a weight issue. We believe it's a design fault and will have to seriously think about buying a Serta again.
This review is for Serta iComfort Hybrid HB300Q Cushion Firm
Right away I noticed a huge difference in the bed they delivered and the one I tried in the showroom. After confirming it was the same model and the one I ordered and tried, I was told there is a break-in period. So I accepted that and learned to live with it. Started having back pain and only in the a.m. Had to get out of bed the moment I woke up because it hurt so bad. Went to a chiropractor thinking maybe I didn't something to it. It didn't help. Stayed with an aunt for several weeks and noticed my back didn't hurt. Called where I bought the bed and, even though its been longer than the 120 days, they offered an exchange. There are two troughs on each side, even though we rotate the bed every 1-2 months. We are not large people. The bed is 9 months old and I noticed the indents several months ago.
This review is for Serta iComfort Hybrid Applause II Plush
Buy a hammock or this mattress...position is the same.
For the cost of this mattress I am extremely disappointed. I have had this for two years and have replaced it this weekend. Cannot flip and rotating does nothing. I end up feeling like I an in a hole in the center of the bed. The worse bed purchase I have ever made. Do not waste your money.
This review is for Serta iComfort Hybrid Recognition Plush
Hardest and most uncomfortable bed I have ever slept on!!!!
Tried one in the showroom and thought it would help support and was comfortable but once we received our shipment this bed has been nothing short of a disappointment! Can't sleep all night because of back aching. Purchased a 4 1/2" topper and it is still somewhat uncomfortable.
Would not recommend it to anyone!
This review is for Serta iComfort Hybrid Applause II Plush
Owned for: 2 years
Condition: Like new
55 - 64 years old
Male
Side Sleeper
150-200 lbs
Prefers Somewhat Softer Feel
Acid Reflux, Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck), Restless Leg
This has been the most expensive and the absolute worst mattress we have ever had to sleep on. This has also been the absolute worst customer service experience, from both Raymour and Flanigan, and Serta. When we lay on the mattress we sink into it about 10 inches, we have to grab onto the side of the mattress to climb out of it! This does not support our backs we wake up every day in agony, we have stopped sleeping on this bed actually. What a horrible waste of money. Raymour & Flanagan will do nothing to help, I keep calling, setting up appointments for someone to come out, they never have anything available for at least three weeks, and when someone finally does come out he takes a ruler and nothing will be done if the indents are not more than 5 inches deep not sitting on the mattress or laying on it. There are no indentations until you lay down on it! And then you are sunk in the pit of horror and can barely get out. Neither R&F will do anything, nor will Serta. DO NOT BUY THIS JUNK unless you want terrible back pain and terrible customer service.
This review is for Serta iComfort Hybrid Applause II Firm
We bought this mattress set thru Sam's Club and had it delivered the end of June. Initially it was fine. I did notice in a few months sagging and since there is no way to turn it over tried to reverse the top to bottom part. I will state for the record, this is a second home and as such the bed is not used daily. I am 115 lbs and my husband is 250 lbs. The indent is on both sides. It has a guarantee of 10 years and it can't keep its shape less than 6 months. I feel like I am in a hole and it makes it hard to turn over. If you want a product that does not stand up, it is for you. I paid $1700 and have now contacted Sam's Club to return it and refund my money. Let's see what happens. If Serta doesn't stand behind this, I am hopeful that Sam's Club will.
This review is for Serta iComfort Hybrid Applause II Firm
Do not use the side straps for lifting the heavy mattress. We did (and barely cleared the box springs), when two of the straps broke away from the mattress. I called my dealer and was told that they were for ornamental purposes only. I felt really let down.
This review is for Serta iComfort Hybrid Advisor Super Pillowtop
Owned for: Less than a year
Condition: Like new
Over 65 years old
Male
Side Sleeper
150-200 lbs
Prefers Medium Feel
Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck), Restless Leg, Sleeping Hot
At first, this mattress seemed amazing. Not too firm, not too soft. It supported my body, kept me relatively cool at night, and I slept like the dead. After just 3 months of ownership I noticed the fill in the pillow top getting bunched up, and now that it's over a year old, the mattress is very lumpy. It's become very hard in spots, so I have to move around to get to a soft spot so I can sleep. I expected this mattress to last at least 5 years, and at this point it doesn't look like it's going to make it to 2 years before I have to replace it. Obviously, I'm pretty disappointed in the quality. Bottom line: I would have been better off purchasing a $500 mattress somewhere else.
This review is for Serta iComfort Hybrid Advisor Pillowtop
