The longer I sleep on the mattress the more comfortable it seems to get. My companion loves it but I was used to a much softer mattress. I believe I will grow to love my choice.
This bed was awesome the first year we owned it but not now
It greatly helped joint pain whe. we first bought it but now the memory foam does not have the same comfort Sadly this is only a two year old mattress so heaitant to get it replaced to have the same issues.
This review is for Zedbed Fantazia
Owned for: 2 years
Condition: Moderately worn
55 - 64 years old
Female
Side Sleeper
100-150 lbs
Prefers Medium Feel
Acid Reflux, Allergies, Arthritis, Back Pain, Hip Pain, Neck Pain, Sleep Apnea
Les 2 pouces de latex n'aide pas à atténuer les points de pressions. Durant la nuit, nous sommes tjrs à changer de positions puisque le matelas est peu confortable et fait pression aux épaules ainsi qu'aux hanches.
This review is for Zedbed Latex
Owned for: 1-3 months
Condition: Like new
35 - 44 years old
Female
100-150 lbs
Prefers Harder Feel
Back Pain, Sleep Apnea
Official Response
Merci pour votre commentaire.Il est certain que cela peut prendre quelques semaines avant de s'habituer à votre nouveau matelas.Les matelas de latex ont un confort différent pour ceux qui passent d'un matelas à ressorts à un matelas de latex.
After 5 yrs we have decided to replace this mattress. Even though it has a 25 yr warranty zedbed’s response to our complaint was that they do not honour the warranty for beds purchased at Sears. Didn’t even respond to my second email. The mattress has a hump in the middle so my husband and I sleep in the space on each side. It appears that the foam has broken down where we normally lay. Totally uncomfortable. I gave it one star because even though somewhat harder than expected when new it worked for us for several years.
This review is for Zedbed Pure Series SnowPedic S11
when you have an issue with the matress... they find whatever excuse to not replace it... those matresses are a SCAM for the price... its sooo frustrating!
This review is for Zedbed Coco 2
Owned for: 5 years
Condition: Very worn
35 - 44 years old
Male
Side Sleeper
200-250 lbs
Prefers Harder Feel
Allergies, Back Pain, Sleep Apnea, Sleeping Hot
Official Response
Hello John, We are sorry that you are disappointed with your mattress. We could re-open your after-sale file to see if we could find a solution. Please contact our after-sale customer service at service [at] zedbed [dot] com.
Initially a wonderful mattress but degraded quickly
For the first few years the mattress was wonderful but after 5 years we have substantial body impressions. My wife and I are not heavy people and we have rotated the mattress repeatedly over the years. When I contacted Zedbed they referred me to Sears where we bought the mattress. Sears offered to replace the mattress but turns out they don't carry Zedbeds anymore (Hmm...wonder why?) and they only have one type of foam mattress which of course is never in stock. So we're left high and dry with a saggy mattress and a warranty that isn't worth the paper it's written on.
This review is for Zedbed
Owned for: 5 years
Condition: Very worn
55 - 64 years old
Male
Back Sleeper
150-200 lbs
Prefers Medium Feel
Acid Reflux, Back Pain, Neck Pain, Scoliosis, Spinal Stenosis, Spondylolisthesis
Official Response
Hello! We are sorry that you are unsatisfied with your mattress. If you have any inquiry about your mattress, you can reach us at service [at] zedbed [dot] com or by phone 1-866-533-1151 #226. Thank you!
I purchased the Zedbed because my husband liked memory foam. We had had a MF topper on our bed before and we both liked it. I began to learn about off gassing and that was a concern for us. The store we purchased the bed from told us repeatedly there would be no smell, or off gassing. BTW, it is only offgassing if it is a competitor. They also told us it was Certi-pur certified. Well, I had the windows open for 3 weeks and it still smelled. After sleeping on the bed for a week, I developed severe headches in the middle of the night and had asthma attacks which are very rare for me over the last several years. I then tried sleeping in my son's bed for a few nights and was fine. Repeated experience and same thing. I found out that the SOME of the mattress is certi pur certified and the top layer is not. I bought the bed because I was told it wouldn't smell and it was certified. Both were not true. It is memory foam and this one came with a strong odor that caused headaches etc for me. My husband could smell it but it didn't affect him at all.
To Zedbed credit, they do address the smell under the FAQ as the first question, and state it will go away after 4 weeks. The brochure also states the smell does not qualify for a warranty issue. They do not state the mattress is certified but the website does imply it. I did get a brocure after the fact that showed only the bottom layers were certified. So, the Zedbed, comfort wise, is not a bad bed at all. It seems to be fantastic for sleeping. But if you are senstive to smells or memory foam in general, this may not be a good fit. Also, I would not pay the extra money to get a "natural bed" because it is a basic well designed memory foam and not much natural about it. We sold it and got another bed (OMF) for a fraction of the cost (with no fire retardent chemicals etc..) and are very happy.
This review is for Zedbed Snow Pedic 3
Owned for: 1-3 months
Condition: Don't know
45 - 54 years old
Female
Back Sleeper
150-200 lbs
Prefers Medium Feel
Allergies, Back Pain, Hip Pain, Sleeping Hot
Official Response
Dear Madam,
First of all, thank you for purchasing a Zedbed product. We are sorry that your experience was negative. As you have mentioned, only the base foam of our mattresses is certified CertiPur, as mentioned on on POP material at the retailers. The smell that you detected was not off gassing but rather a new material smell, like you would have in a new car or couch. Like you said, our memory foam products may simply not be right for you. Thank you for trying our bed, and here's hoping you now sleep better.
