Saatva
Mattress Ratings & Reviews

76/100

Very Good

Based on 3,941 real owner experiences with this brand.

Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

N/A

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Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

N/A

Shop this Brand

on saatva.com

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3,941 total ratings, 173 with reviews

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Tracey SCarrollton, TX

Review left on Aug 20, 2014

Saatva Mattress

Thank you Saatva for offering a high quality mattress with an unbeatable price. We had our popular brand adjustable airbed mattress for six years before deciding it just wasn't worth the thousands of dollars we had paid for it. In retrospect, we probably should have sent it back during the trial period but we kept it. It was either too hard, too soft, sagging or losing air. We were waking up with stiff backs, tossing and turning all night and found it difficult to get out of bed in the morning. We spent several hours researching new mattresses. We were shocked at how much prices had increased in the last six years for top rated mattresses. Truly ridiculous. Well we came upon Saatva. One mattress, three choices of firmness, easy! The price, amazing. We figured the worst case scenario would be that we don't like it, send it back and lose $99. We don't like the mattress, we LOVE it! It is the most comfortable mattress we have ever slept on. It supports your body in any sleeping position. Truly wonderful. We have only had it for one week however we have been sleeping through the night, waking up refreshed and our backs are not stiff the way they were with our other bed. The bed height is very high. My husband doesn't have an issue but the 5'1" person writing this review likes to take a running start and jump onto the bed. It's fun. I can't speak for just how long the mattress with last before needing to be replaced. Even if we have to replace the Saatva in four or five years, it is still worth it. As long as the quality and customer service stays the same (or gets better), we will be a Saatva customer for many years to come. Thank you, Tracey and David

This review is for Saatva Classic 14.5" Luxury Firm

Owned for: Less than a month

Condition: Like new

35 - 44 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

Back Pain

See full review

GinaGreenwich, NY

Review left on Aug 13, 2014

Stellar Customer Service

I am speechless, and I have been won over, and I have not even received my mattress yet! After a few minor glitches in the ordering (due to the explosion of new business this company is experiencing - and with good reason and completely understandable) Saatva Mattress has stepped up to the plate more than I have ever experienced with any other company, large or small. And I am a business owner, as well. The perceived glitches from the customer's viewpoint have already been recognized and rectified by this company. I anxiously, but patiently await my mattress and am already convinced my new mattress will greatly exceed my expectations, as the customer service has.

This review is for Saatva

55 - 64 years old

Female

Back Sleeper

100-150 lbs

Prefers Harder Feel

See full review

Patricia MSan Diego, CA

Review left on Jul 15, 2014

Awesome Customer Service

I was astonished when the Executive Vice President, Ed Brians, took the time to contact me directly and patiently listened to some concerns I had with my purchase. After explaining my issues, he promptly resolved them with ease and understanding. It amazes me that someone at that level would even take the time. Thank you Saatva, and thank you Mr. Brians!

This review is for Saatva Classic 14.5" Luxury Firm

Owned for: More than 3 months

Condition: Like new

55 - 64 years old

Female

Back Sleeper

100-150 lbs

Prefers Harder Feel

See full review

FairlightLa Mesa, CA

Review left on Jun 26, 2014

A Great Mattress and An Outstanding Company

We've needed a mattress for years now, but it became imminent when my husband returned from the hospital thin and frail, could feel every spring in our old mattress and started sleeping on the couch. We couldn't go "test drive" any mattresses. But then, we found Saatva. What a great business model: get a bed delivered to you and try it out for 30 days. This was a godsend for our family. My husband had one more hospital stay. Thanks to Saatva's leadership, customer service and delivery company, there was a new mattress waiting for him upon return. I am eternally grateful to Saatva for their kindness in making this happen and providing my husband comfort, rest and getting him back in bed with me. I would recommend them to anyone. Thank you, Saatva.

This review is for Saatva Classic 14.5" Luxury Firm

Owned for: Less than a month

Condition: Like new

35 - 44 years old

Female

Back Sleeper

100-150 lbs

Prefers Harder Feel

See full review

Jeff WCockeysville, MD

Review left on Jun 4, 2014

2 years in and it feels good as new!

Happy Saatva owners!!! Almost two years in and our mattress is still amazing! No sinking, sagging, creaking or lack in support throughout the night. We have also still not forgotten the excellent customer service from Mr. Brians we received when we purchased and can't wait to fill every bedroom in our future home with Saatva mattresses!

This review is for Saatva Classic 14.5" Luxury Firm

Owned for: More than 3 months

Condition: Like new

25 - 34 years old

Male

Side Sleeper

150-200 lbs

Prefers Harder Feel

See full review

DanDeland, FL

Review left on May 27, 2014

Excellent Company ....

I really appreciate the way this company does business. I kept putting off buying a mattress because it reminds me of shopping for used cars in that you never really know what your getting or if you paid too much... Buying from Saatva was a breeze. It's a good company with an excellent product at a fair price. Great customer service.

This review is for Saatva Classic 14.5" Luxury Firm

Owned for: Less than a month

Condition: Don't know

55 - 64 years old

Male

Stomach Sleeper

200-250 lbs

Prefers Harder Feel

See full review

GayleLevittown, NY

Review left on May 9, 2014

"Gayle Sleeps Great!"

Never have I experienced Customer Service as outstanding as that of Saatva! I first purchased the luxury firm mattress and I found that it was too firm for me so I contacted the company and I was given clear directions as to the procedure to exchange for the soft mattress for a nominal courtesy fee plus delivery. They were very courteous and thorough making sure that all "t's" were crossed and all "i's" were dotted. There was no delay in picking up the firmer mattress and delivering the softer mattress as I requested; however, a further indication of their professionalism was again displayed when just prior to delivery, they called me to go over the measurements I had requested for the box spring and mattress. They inquired as to how tall I was, due to the fact that I had ordered the highest mattress & box spring combo - when I told them I was only 5'2" tall, they said that when they saw the combination I chose, they knew it would be an uncomfortable height for me. The fact that they took the time to call and verify whether I was a very tall person prior to delivery, their friendly thoroughness saved us all from having to go through unnecessary delivery and return madness. You couldn't ask for a better product sold by a company with a better staff than Saatva!!!

This review is for Saatva Classic 14.5" Plush Soft

Owned for: 1-3 months

Condition: Like new

55 - 64 years old

Female

Side Sleeper

150-200 lbs

Prefers Softer Feel

See full review

M ERancho Santa Margarita, CA

Review left on Apr 30, 2014

BEST. MATTRESS. EVER. PERIOD!

Spent a weekend mattress testing, initially tried a Kluft $7-8000. mattress, it felt great and we decided that this was going to be our comparison bed. Nothing else compared, and at end of second day went online and somehow the Saatva website jumped out at me. An affordable, well made, well warranted matters made in the USA? It certainly got my attention, I made the initial call late on a Sunday night. I spoke with the rep, I was advised to sleep on all the facts before making a decision. I was almost sold at this point, but took the night to think it over. As usual, I woke up stiff and immediately called Saatva and ordered the flagship LUXURY FIRM mattress. We had our new bed in four days, within the time period given. I could tell the difference after the first night, it took my wife three nights (we were advised a break in period could take up to a week). We wake refreshed and alert, no more lower back pain. As much as I hate getting out of our new mattress, I am able to get up feeling great! I haven't felt this good since my back surgery in 1997. Our next mattress will also be a Saatva!

This review is for Saatva Classic 14.5" Luxury Firm

Owned for: 1-3 months

Condition: Like new

45 - 54 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

See full review

DesireeOgallala, NE

Review left on Apr 28, 2014

3 Month Review. Love it!!

I have had my mattress for three months and I love it. I wanted to wait a little before reviewing. Which was a good idea. When I got the mattress, it was ok. I though a little hard for my taste but just right for my husband. We ordered the Flagship Luxury Firm because my husband has some back issues. Now that a few months have passed, I really love it. I do think it softened up a bit or I got use to it. But it is a very comfortable mattress. I was a bit nervous to order a mattress without sitting on it but it turned out to be a great decision.

This review is for Saatva Classic 14.5" Luxury Firm

Owned for: More than 3 months

Condition: Like new

35 - 44 years old

Female

Side Sleeper

100-150 lbs

Prefers Softer Feel

See full review

LonShreveport, LA

Review left on Apr 2, 2014

High hopes/low depressions

The reviews led us to hope for a quality, comfortable, reasonably priced mattress without the salesperson blather. Initial quality was very good. Comfortable, apparently well made unit. Delivery was messed up/damage but customer service $adjusted for us. Unfortunately the body depressions grew rapidly and became uncomfortable. We come in at 195 and 135 lbs. so no mitigating circumstances. Now my wife (the 135 lb.) complains of discomfort in the "gully". Even not so heavy areas as knees generate a good depression area. I submitted a review on the Saatva website but it was intercepted and not published. So here I am to advise the other side to all the great initial reviews.

This review is for Saatva Classic 14.5" Luxury Firm

Owned for: More than 3 months

Condition: Completely worn

Over 65 years old

Male

Side Sleeper

150-200 lbs

Prefers Harder Feel

Official Response

We are truly sorry to hear that you have noticed a depression in your Saatva mattress. We offer a 15-year warranty and a "Fairness Replacement Option" in case your bed is deemed defective. Please contact us as soon as possible at 1-877-672-2882 and we will take care of the issue.

See full review+ 12 comments

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Saatva
Mattress Ratings & Reviews

Saatva Mattress

Stellar Customer Service

Awesome Customer Service

A Great Mattress and An Outstanding Company

2 years in and it feels good as new!

Excellent Company ....

"Gayle Sleeps Great!"

BEST. MATTRESS. EVER. PERIOD!

3 Month Review. Love it!!

High hopes/low depressions

Official Response

Find the Right Bed

Compare Side-by-Side

Popular Mattress Comparisons

Discounts

GoodBed Cash Back

Expert Reviews

Popular Online Brands

Popular Store Brands

Write a Review

Mattress 101

The GoodBed Matching Quiz

Expert Reviews

Customer Reviews

Saatva Mattress Ratings & Reviews

Saatva Mattress

Stellar Customer Service

Awesome Customer Service

A Great Mattress and An Outstanding Company

2 years in and it feels good as new!

Excellent Company ....

"Gayle Sleeps Great!"

BEST. MATTRESS. EVER. PERIOD!

3 Month Review. Love it!!

High hopes/low depressions

Official Response

Saatva
Mattress Ratings & Reviews