Reverie
Mattress Ratings & Reviews

84/100

Very Good

Based on 57 real owner experiences with this brand.

Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

N/A

Warranty Service

N/A

Average Lifespan

N/A

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on reverie.com

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Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

N/A

Warranty Service

N/A

Average Lifespan

N/A

Shop this Brand

on reverie.com

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57 total ratings, 4 with reviews

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MayaSpringfield, VA

Review left on Jan 10, 2019

Reverie doesn't deliver promise & atrocious customer service

I wanted to love this bed & I believed the reviews from crossfitters & online ads, so I bought it on credit (I thought a good night's sleep definitely worth it). After ~1month of trying it in different configurations, I still wasn't getting a good night's sleep. I contacted the company to arrange a return, but they convinced me to try a mattress topper. That topper ended up being too soft. So they sent another one, which was pretty much the same as the first one, only by a different manufacturer. Then I deployed to Afghanistan, so I couldn't arrange for the return. A year later, when I returned from Afghanistan, I tried the bed again, & still found it inadequate. I have been sleeping on a basic Costco bed since then & the Reverie has been sitting unused, taking up space in my guest room. Total waste of money! DO NOT buy this bed.

This review is for Reverie Dream Supreme Hybrid I

Owned for: 4 years

Condition: Like new

35 - 44 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

Back Pain, Neck Pain

See full review

MimiHillsboro, OR

Review left on Apr 24, 2018

Daydream? More like nightmare!

My husband purchased a Reverie king mattress and adjustable base (costco sku 1134815) and mattress protector for a split top bed (costco sku 1134841) on 04-04-2018. Two days after that purchase, I called the Reverie special order number, as instructed by Gregory Smith, to confirm the purchase. After encountering a few questions about the mattress and frame, I called reverie customer support line (1-800-456-7383) but my calls went unanswered. There is an option for call back on the phone system which I chose twice and each time, my phone would ring less than once, then hang up. Frustrated, I called several times after that and never reached an actual person. This solidifies the complaints online about ATROCIOUS customer service at Reverie. I called on 4-23-18 bright and early to cancel my order and the first thing rep. Dave said was that he didn't even see my order was confirmed and was going to call me later that day to do so. As you recall, I confirmed the order 2 days after the purchase date. It's a good thing though because if I can't reach the customer service and I don't even have the bed yet, I will most likely never be able to reach them if I encounter a problem after owning the bed. I requested that my pending order be cancelled and was told by Dave that he would call me back later that day for confirmation. I never received a call and when I called back, the automated message said that all associates were busy. I pressed the emergency line (number 2) and stayed on hold for 5-10 mins only to be disconnected by their system. Today, 04-24-18, I called once again bright and early. Got the standard "Your wait time is less than two minutes" and when the phone was answered, I was hung up on. I called back and spoke to Arheem who said that the cancellation order was placed at 11:30ish yesterday and that it takes 24 hours to process. He also said they would be calling me back today with a cancellation number to give to Costco to process the return which was paid on a Costco CitiBank card. SAVE YOURSELF!

This review is for Reverie Dream Supreme Hybrid I

Owned for: Less than a year

Condition: Don't know

25 - 34 years old

Female

Side Sleeper

200-250 lbs

Prefers Medium Feel

Back Pain, Neck Pain, Plus Size, Sleeping Hot

See full review

Nile LNew York, NY

Review left on Dec 5, 2011

Quintessential sleep experience

I love this bed. It is unlike anything I've ever experienced. This bed has adjustable settings for your back and legs and it has various vibrating settings. The bed is a complete experience - it is comfortable and soft, the bed adjusts to your liking making it easy to read in bed, to use your computer and of course sleep. The vibrating function puts me and my girlfriend to sleep in no time as we sink into the bed, into our sleep. When we wake up, we are light, refreshed and ready to attack the day. The bed is great and I recommend it to anyone who cares about their sleep.

This review is for Reverie

Male

Side Sleeper

150-200 lbs

See full review

Lynne PWinchester, NH

Review left on Nov 23, 2011

Outstanding Company and Product

Great company to do business with; amazing customer support, follow-up, and service. Mattress is very comfortable, I love the use of natural materials and fibers. Bed seems very breathable - not "hot" like the memory foam brands. If I need to change the firmness under hips or shoulders, it's easy to do, and Reverie makes it clear they'll work with the customer for the life of the bed to ensure it's meeting our needs.

This review is for Reverie

Female

See full review+ 2 comments

LindaMoraga, CA

Review left on Jun 5, 2025

Ratings from this sleeper:

Back Support

5/ 5

Pressure Relief

5/ 5

Sleep Quality

5/ 5

Stays "Cool"

3/ 5

Value

N/A

Warranty Service

N/A

This review is for Reverie Adjustable Comfort

Owned for: 12 years

Condition: Like new

Over 65 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

Acid Reflux, Allergies, Arthritis, Back Pain, Osteoporosis, Sleep Apnea, Spinal Stenosis, Spondylolisthesis

Castro Valley, CA

Review left on Jan 1, 2025

Ratings from this sleeper:

Back Support

2/ 5

Pressure Relief

3/ 5

Sleep Quality

1/ 5

Stays "Cool"

3/ 5

Value

N/A

Warranty Service

N/A

This review is for Reverie

Owned for: 4 years

Condition: Slightly worn

35 - 44 years old

Male

Side Sleeper

200-250 lbs

Prefers Softer Feel

Allergies, Back Pain, Neck Pain, Plus Size, Sleep Apnea, Sleeping Hot

TrishaRocky Mount, NC

Review left on Oct 27, 2024

Ratings from this sleeper:

Back Support

3/ 5

Pressure Relief

3/ 5

Sleep Quality

2/ 5

Stays "Cool"

1/ 5

Value

N/A

Warranty Service

N/A

This review is for Reverie

Owned for: 3-6 months

Condition: Like new

55 - 64 years old

Female

Side Sleeper

200-250 lbs

Prefers Softer Feel

Acid Reflux, Arthritis, Back Pain, Osteoporosis, Plus Size, Restless Leg, Sleep Apnea, Sleeping Hot

Fraser, CO

Review left on Sep 6, 2024

Ratings from this sleeper:

Back Support

4/ 5

Pressure Relief

3/ 5

Sleep Quality

3/ 5

Stays "Cool"

4/ 5

Value

N/A

Warranty Service

N/A

This review is for Reverie

Owned for: 8 years

Condition: Slightly worn

Over 65 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

Acid Reflux, Arthritis, Back Pain, Osteoporosis, Sleeping Hot

Roseburg, OR

Review left on Jun 2, 2024

Ratings from this sleeper:

Back Support

4/ 5

Pressure Relief

2/ 5

Sleep Quality

4/ 5

Stays "Cool"

3/ 5

Value

N/A

Warranty Service

N/A

This review is for Reverie Dream Supreme II

Owned for: 5 years

Condition: Moderately worn

55 - 64 years old

Female

Side Sleeper

200-250 lbs

Prefers Medium Feel

Acid Reflux, Allergies, Plus Size, Sleep Apnea

Bend, OR

Review left on Jun 19, 2023

Ratings from this sleeper:

Back Support

5/ 5

Pressure Relief

5/ 5

Sleep Quality

5/ 5

Stays "Cool"

5/ 5

Value

N/A

Warranty Service

N/A

This review is for Reverie DreamCell Natural

Owned for: 5 years

Condition: Like new

55 - 64 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

Acid Reflux, Sleep Apnea, Sleeping Hot

2 3 4 5 6

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Reverie
Mattress Ratings & Reviews

Reverie doesn't deliver promise & atrocious customer service

Daydream? More like nightmare!

Quintessential sleep experience

Outstanding Company and Product

Find the Right Bed

Compare Side-by-Side

Popular Mattress Comparisons

Discounts

GoodBed Cash Back

Expert Reviews

Popular Online Brands

Popular Store Brands

Write a Review

Mattress 101

The GoodBed Matching Quiz

Expert Reviews

Customer Reviews

Reverie Mattress Ratings & Reviews

Reverie doesn't deliver promise & atrocious customer service

Daydream? More like nightmare!

Quintessential sleep experience

Outstanding Company and Product

Reverie
Mattress Ratings & Reviews