I bought this Bed at Nothing But Beds in Murphy NC. The owners step daughter told us this bed even though a pillow top would keep it's firmness because it had more coils than other mattresses. What a mistake we made, we believed her. By three months time the bed is sagging so much I have back aches every morning. The store owner says unless it sage over 2" and does not come back up it is not covered by warranty. So much for the 10 year warranty. Being the nice guy he is he offered us $100 off on a new bed. Appears I will have to take them to court and spread the truth about to the community. I will never buy another product from them again. They are very deceiving and unprofessional in this matter.
I have had 2 of these one I returned under warranty and the second I am trying to return but the store i bought from is now out of business....wonder why. they buldge, and the tops come apart to fold up and my body has never been in so much distortion when laying on a bed.
To begin, I rarely write review unless I am really excited or upset. And I give it alot of thought prior to posting. Secondly, I travel for a living, and sleep perfectly every night in a different hotel. So, as you can see, I am not a picky sleeper.
Now let me get straight to the point: The first Park Place mattress we bought sank over 2 1/2 inches within thirty days (I still have the pictures and emails to and from the company). My wife and I would roll toward the middle during the night. We rotated the mattress very often, and it never got better.
We complained, and they sent us a very, very firm mattress that was torn on the side as a replacement. This one was so hard it hurt to sleep on it. I complained again, and they sent a rude, dismissive letter to me in effect saying "tough".
So, we purchased a 3" foam mattress pad. Certainly makes it better, but we still have to rotate the mattress every 30 days because we sink in it! Btw, I am 205 pounds, and my wife is slender (she won't let me post her weight, even anonymously:)).
Seriously, don't try to save a couple of bucks like we did. It's not worth it when it comes to sleeping comfortably. Stay with the big brand names that care about keeping customers happy. You won't regret it.
Good luck.
good support for about 6 weeks. Then sags in the middle. Rotate & flip and it does the same thing. After 7 months of daily use there are no more sag free middle section. I will never buy a Park Place mattres again. Back Pain every morning. I feel ripped off.
We have owned this mattress for 2 years. Ii is the saggiest mattress we have ever owned AND the most expensive we have ever owned. The show room model is VERY different that what we actually bought. We are trying to get an adjusment from the dealer and manufacturer, He will be out in the morning, I don't expect a good outcome but I won't stop with just that. I plan to look into the court system for help if we are not taken care of.
Bottom Line: I have been to chiropractor, Dr, and had X-Rays done, My Back is killing me and it all started when we bought this SORRY mattress.
This review is for Park Place Sleep Therapy Cool Therapy 4000 LXVS Ultra
It is the worse mattress I have ever tried to sleep on!
I contacted Park Place consumer service sent in pictures and description. I spoke to dealer soon after purchase. He stated a sales rep. would come to look at matres but nothing happened. Do not purchase from company or dealer. A waste of money. The depressions in mattress stay for hours. It is sooo lumpy!
This review is for Park Place Sleep Therapy Cool Therapy 4000 LXVS Ultra
