Ortho
Mattress Ratings & Reviews

Ortho logo
86/100
Excellent
Back Support
62
Pressure Relief
65
Sleep Quality
70
Stays "Cool"
70
Value
50
Warranty Service
40
Average Lifespan
N/A

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Back Support
62
Pressure Relief
65
Sleep Quality
70
Stays "Cool"
70
Value
50
Warranty Service
40
Average Lifespan
N/A

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412 total ratings, 23 with reviews
Female
KarenMission Viejo, CA
Review left on Jul 11, 2017

Great investment... even better when it's on sale!

I would recommend this mattress. Great sleep quality since purchase. I sleep hot but now I stay cool. You need to give Yourself at least 1 month to get use to the bed. Initially I didn't like it, but now I love it. It is harder to move around compared to some other mattress. I'm light and no problems with sagging so far.
This review is for Ortho Dr. Preferred Lansdowne Luxury Firm
Owned for: 1-3 months
Condition: Like new

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

Arthritis, Back Pain, Restricted Mobility, Hip Pain, Neck Pain, Osteoporosis, Sleeping Hot, Spinal Stenosis

0
See full review

Male
LDiazSan Diego, CA
Review left on Mar 31, 2017

Avoid at all costs

While the pocketed coil system seems nice, once one of them fail, they all start to fail. I currently have a nice sized crater of failed pocketed coils in my mattress right in the center of the bed. This is even after we had rotated the mattress like the salesman in the Ortho store had told us to do. Avoid Pocketed coil at all costs.
This review is for Summerhill & Bischop Pembridge Pillowtop
Owned for: 5 years
Condition: Completely worn

35 - 44 years old

Male

Stomach Sleeper

150-200 lbs

Prefers Medium Feel

Restless Leg

0
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Male
ArnoldWestlake Village, CA
Review left on Mar 21, 2015

Not What We Expeted and over-paid compared to other sites

Our Store Salesman was wonderful, and offered many discounts, but forgot some of the discounts and even though we bought 2-types of beds, one being a floor model, we did not expect pieces to be missing that were on the bed when we purchased it. Parts were left by the Delivery Men and we are now responsible for replacing them. It was not worth the time or money and now we both suffer more from back aches. Not a real deal at all.
This review is for Ortho Dr. Preferred Advantage Euro Top
Owned for: 1-3 months
Condition: Moderately worn

Over 65 years old

Male

Side Sleeper

150-200 lbs

Prefers Harder Feel

Acid Reflux, Allergies, Arthritis, Back Pain, Neck Pain, Plus Size, Restless Leg, Sleep Apnea, Sleeping Hot

0
See full review

Male
MichaelIndio, CA
Review left on Feb 26, 2015

Very very nice

I found this mattress very much to my liking after reading a book for an hour at the shop. I liked it so much that I tried to find the same mattress in Chicago for my summer home but couldn't find a Orhto store. I just discovered that it was actually a Summerhill & Bishop mattress when I spotted the extra tag on the mattress. I like it so much I'm wasting my time writing this review. Terrific mattress. What ever read a book for at least 1/2 hour while testing.
This review is for Summerhill & Bischop
Owned for: 3 years
Condition: Like new

Over 65 years old

Male

Back Sleeper

150-200 lbs

Prefers Harder Feel

Arthritis, Back Pain

0
See full review

Male
WilliamSan Gabriel, CA
Review left on Jan 11, 2015

Don't buy or will regret

At first, it will feel good and perfect. After, 9 months the edges starts to get soft twisting the back while sleeping. Kept waking up every morning with back pain. Called Ortho store and they say no warranty without a receipt. I'm pretty sure if you buy a mattres at other stores they will pull out their computer record and give you the warranty. They simply don't want to honor it.
This review is for Summerhill & Bischop Elgin Pillowtop
Owned for: 3 years
Condition: Completely worn

35 - 44 years old

Male

Back Sleeper

100-150 lbs

Prefers Harder Feel

0
See full review+ 1 comment

Male
David NNorth Hollywood, CA
Review left on Oct 17, 2013

SCAM

I feel so cheated and scammed. This is a horrible mattress from a horrible company. I should have done my research. I now see that "Dr. Preferred" is the line and doesn't actually mean PREFERRED. I had more back pain then with my horrible cheap IKEA mattress. I called them and they will do NOTHING.
This review is for Ortho Dr. Preferred Regency Plush
Owned for: More than 3 months
Condition: Completely worn

25 - 34 years old

Male

Side Sleeper

150-200 lbs

Prefers Harder Feel

0
See full review+ 1 comment

Female
Age DClaremont, CA
Review left on Jun 24, 2013

Still aching

Went to get memory foam, but salesclerk said this mattress was better. Hubby and i awaken with back pain since the purchase. i regret purchasing this mattress
This review is for Ortho Dr. Preferred Dreamer Euro Top
Owned for: More than 3 months
Condition: Like new

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

0
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Female
Joyce CWhittier, CA
Review left on Apr 14, 2013

Dreadful product/worse customer service

Initially this mattress was quite comfortable. Now, just about two years later it is sagging in the middle and lumpy on the edges. Never had back pains on mattresses owned for 10-20 years. Now sleeping is very uncomfortable. When I complained to Ortho from whom this was purchased got NO satisfaction and rudeness. Will NEVER do business with ORTHO again. Would not honor warranty based on a nearly invisdible stain which I can't remember happening since the mattress cover (mine and washed often never showed any staining). Poor product and dreadful customer service on the part of ORTHO.
This review is for Summerhill & Bischop
Owned for: More than 3 months
Condition: Completely worn

Over 65 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

0
See full review+ 1 comment

Male
Jaime HSpotsylvania, VA
Review left on Mar 10, 2013

oaky at first

We needed a new mattress and it was good for the first 4 years. It began to deteriorate after the 4th year. If you have the choice do not buy this mattress. It will not keep up with the warranty of time given. If you need to buy it please keep your receipt.
This review is for Summerhill & Bischop
0
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Female
Michelle GLos Angeles, CA
Review left on Jun 21, 2012

Worst mattress ever!!! Don't buy Ortho!

In May 2010, we bought a brand new Summerhill and Bishop "Norland" plush firm bed. It's not named the "Norland" anymore, it's called something else now. It was one of the medium end ones -- about $1700 for a Cal king. Keep in mind, this was only two years ago, and it sags so bad now, you can visually see the two ditches where we sleep in the bed. I am about 130 lbs., and my husband is about 165 lbs., so we are not heavy people! It was very comfortable at first, and I swear to you, right after the warranty let out, we noticed it started sagging. We even stuck to the rotation instructions to ensure this wouldn't happen! The salesman swore this was one of the best beds out there for the value. If you ask me, it's worth about $1. We wake up in horrible pain every morning, and now, after only two years with this mattress, we have to buy a new one. Absolutely ridiculous. If I could give it no stars I would.
This review is for Summerhill & Bischop

Female

Side Sleeper

0
See full review

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Ortho Mattress Reviews - Page 2 | GoodBed