We ordered this bed on 6/5/13. There appears to only be 1 customer support person and she is AWFUL. She does not return calls, emails or txts. She will not let you talk to her manager. The bed finally came 30 DAYS LATERr after being back-ordered (un-be-knowst to us). It was a HORRIBLE experience. No invoice, so we didn't know what came and what did not. We went without a bed for the last 5 days because she told us that everything had finally shipped and it had not. We ended up having NO bladder with the last shipment. ALSO, even though they say everything is made in the USA, IT IS NOT. Every box that came said MADE IN CHINA. When we brought that up to her she was quiet and said nothing. DO NOT BUY FROM BOYD FLOATATION!!!!!!!
This soft sided mattress is made extremely poorly and is not durable. The manufacturer won't uphold their own warranty. They are unwilling to do anything about the poor workmanship or quality of their product and stand by their retailer. Don't buy garbage from these thieves unless you want to replace your mattress every three years.
This review is for Boyd Fluid Suspension Pembroke Pillow Top
