Beautyrest Black Label $$ firm bed another Macys bed is SUNK
This is my 3rd Macys bed. Stearns n Foster. Firm bed. English Meadow. Sunk in middle. Now, this Beautyrest Black Label $2000.00 Kamryn Firm bed, has done same thing. After few weeks, it sunk. Like Titanic. I am 5' 4", 148 lbs. Avg USA weight for female (true!). And I sunk. Hold on kids, it gets worse. As a perimenopausal women (good times folks), i now have night sweats (bummer) time to time-not nightly. Last 4 mins. so, i bought this 'cool' gel firm bed, for: coolness, support, comfort. As a clinician in healthcare, I was thrilled. Till got home.Its cool alright, until i got 'hot'. ...then, it 'saved' the heat .For 10minutes but brochures, says 'holes /weaves/breathes to keep you cool' . Not so. And then I sunk. So, Titanic meets hot summer day = no sleep, and an empty wallet. Macys, does not 'own' any ownership, Like Shaggy song' wasnt me' How can you charge $2000 and look other way. Must be me. Of course it is, a dietitan , healthy, it must be me. Must. I must be putting Charlie Brown rocks in my pants at night. LOL. Or, is Macys using 'poor quality grade foam' since at discount prices (see industry websites on low-quality foam and how it makes beds sink), underpaid staff making beds on assembly Ford truck line. No, I think Macys , you are know like Sears. And Wal Mart. Too big, too fast, 'get em out and sell' industry. Mattresses are huge commitment, and to not return one is dreadful. I am returning one today. and they want me to buy a Hotel Vitagenic Gel Firm instead. I am afraid to (cant blame me). REviews arent good. I think I need a tent. A nice tent. Beach towel in my bedroom. As I can take my $2000 and go to Caribbean. If anyone knows about Macys Hotel Collection (guy said 'they are hand made) -he is wrong, the Aireloom high end-cant pay my mortgage ones are - Hotel Vitagenic Gel-Firm for $2000-$3000 , let me know........what has happened America, to great beds? Kathie Lee, are you out there? maybe her shops have a straw bed I can use........sorry, I am not sleeping, can you tell? LOL Joanne from Boston......................
This review is for Beautyrest Black Kameryn Tight Top Firm
I purchased this Queens sized pillow top bed in Aug of 2013, and within months the pillow top sagged completely. Called the warranty office, and they sent someone down to measure the amount it sagged. Now, only the pillow top sagged, which is only 2 inches. I was told, it only sagged 7/8 of an inch, and it would have to sag 1 and 1/2 inches, for them to do anything about it. Well, that is the same formula used to measure the entire mattress. I now have two body indentions in the pillow top, making this new bed look old. I am only 108 lbs and my husband 185, so this should not have happened. Plus, I was told the pillow top was Memory Form, and it will always spring back, well, it is not, it is cheap foam, and it sagged. More lies from this rip off company. Their customer service dept did nothing to help, would hardly talk to me on the phone, it was like pulling teeth to get an answer out of them. Bottom line is do NOT purchase any mattresses from Simmons Mattress CO. They area a total rip off. Once they sell you the bed, you are stuck with it, their warranty is useless.
This review is for Simmons Beautyrest Anniversary Fleming Luxury Firm Super Pillow Top
Bad Springs cause indentations not the pillow top!
WE could not get any satisfaction with the Simmons in Charlotte so we dropped the complaint.
We took and cut off the pillow top and found it WAS NOT the pillow top but the springs! Once the pillow top was off we could see the inferior springs and that they were the cause. You could see that the springs were sagging in the same place that we thought the pillow top was the problem! In other words the pillow top was fine, it is the springs that were causing "body impressions" in the pillow top. We will be replacing the mattress. What a piece of crap an awful company to deal with!
Received the first mattress January 4, 2013. Had sag section with a spring poking up from the mattress the first night I slept in it. Received a replacement the middle of April. Within 2 weeks the springs were poking up and the body sag had started again. I had simmon mattress when I was growing up and I still have the mattress in a guest room. Purchased Simmons because made in Georgia and had good previous experience. NEVER will purchase Simmons again. What a huge dissappointment. I will be contacting LA Waters in Statesboro for a second time regarding this purchase. Had a little issue with getting first replacement and I am concerned that they will not be helpful with this product. First time purchase at LA Waters Furniture. One guy told me they would not originally replace because it did not sag enough. When you pay over $800 for a full size mattress it should not sag for several years. In my opinion Simmons is not a quality product.
This review is for Simmons BeautyRest Classic Adrian Firm
We exchanged a defective Kingsdown mattress for the Simmons Beauty Rest Legend Plush and after 4 months there was a ridge in the middle of the king mattress and indentations of 1 1/2" on one side and 1 5/8" on the other. Our warranty was denied because we have 5 legs supporting the foundation instead of the 6 they require which was on a little tag attached to the mattress when it was delivered. Simmons denied the warranty as did Sleepy's. This mattress sells for $3500 and did not last for 6 months. Will never purchase another Simmons product and will never make another purchase at Sleepy's.
I got this bed while in high school and have loved it ever since. I'm entering my third year of college and am going to get the same bed for my new apartment. I like to be surrounded by comfort when I sleep and this bed is like a soft cocoon. I guess if you're not into that, don't buy this bed. But I don't know who's not into that.
This review is for Simmons BeautyRest Classic Bardwell Pillowtop
The Beautyrest Birmingham mattress set was purchased on February 6, 2012. It was initially a very comfortable mattress but my husband and I started to notice body impressions in the areas where we sleep at about 9 months of using this mattress. Shortly therafter, we both started having back pain as the impressions and lumpiness got worse. It is now May 2013 and the mattress is just awful. This was such a waste of money!
This review is for Simmons BeautyRest Exceptionale Birmingham Plush Super Pillowtop
We purchased a Simmons mattress from Ashley Furniture in November 2012. Within a month, we started to realize we were sinking into our sides because it was caving in. We finally decided we needed to contact Ashley Furniture about it. In March 2013, we got a replacement mattress (same brand, because they claimed it was just a faulty mattress). Within one month, it started caving in just as the first one did. I chose that mattress because it felt great to lie on when we selected it, and I am waking up in pain every day from it now because my body is sinking into the mattress. Simmons offers a horrible quality mattress, and it's unfortunate that Ashley Furniture sells that brand. I was amazed (and not in a good way) when the guys who came the measure how deep the mattress was sinking in, and before he even saw the mattress, he said "I bet this is Simmons." That is never a good sign coming from someone who deals with mattresses for a living.
Entering into our second time having our mattress replaced under warranty. We bought our King size Simmons Beautyrest Chasewood Firm mattress on 4-15-11 from Mattress Firm in Johnson City, TN. They replaced with a new one on 4-20-12. Just placed a call to have this one replaced as well. Junk! After only 6-8 months they both started to sag terribly, hurting our backs. We will never buy there again! Recommend going to a better retailer. Paid over $1300 for this crap! Also, the management changes frequently at the Johnson City, TN store. Usually not a very good sign.
This review is for Simmons BeautyRest Chasewood Luxury Firm
This bed is on the softer side but perfect for me and my husband. I have heard it compared to the softness of a waterbed which I feel is untrue. We had a waterbed years ago and that was soft. We are a tad over 40 and were told as we get older a little softer bed would be the most comfortable for us and that seems true. We both like this bed, in fact we bought three, a King for our room, a queen for our guest room and anotherKing for our cottage. We have had our bed for 6 months now and there isn't any body impressions-so far so good. It sleeps cool, feels soft on the top but very supportive. Conforms well to both of our bodies. My husband can move on his side and I won't feel any transfer of motion. Very well made in the USA. The Bryanna Euro top plush (not firm model) can go by other names so make sure you know which model you are getting, they can be very different. I highly recommend this Simmons TruEnergy bed.
This review is for Beautyrest TruEnergy Bryanna Plush Euro Top