Bad Springs cause indentations not the pillow top!
WE could not get any satisfaction with the Simmons in Charlotte so we dropped the complaint.
We took and cut off the pillow top and found it WAS NOT the pillow top but the springs! Once the pillow top was off we could see the inferior springs and that they were the cause. You could see that the springs were sagging in the same place that we thought the pillow top was the problem! In other words the pillow top was fine, it is the springs that were causing "body impressions" in the pillow top. We will be replacing the mattress. What a piece of crap an awful company to deal with!
Received the first mattress January 4, 2013. Had sag section with a spring poking up from the mattress the first night I slept in it. Received a replacement the middle of April. Within 2 weeks the springs were poking up and the body sag had started again. I had simmon mattress when I was growing up and I still have the mattress in a guest room. Purchased Simmons because made in Georgia and had good previous experience. NEVER will purchase Simmons again. What a huge dissappointment. I will be contacting LA Waters in Statesboro for a second time regarding this purchase. Had a little issue with getting first replacement and I am concerned that they will not be helpful with this product. First time purchase at LA Waters Furniture. One guy told me they would not originally replace because it did not sag enough. When you pay over $800 for a full size mattress it should not sag for several years. In my opinion Simmons is not a quality product.
This review is for Simmons BeautyRest Classic Adrian Firm
We exchanged a defective Kingsdown mattress for the Simmons Beauty Rest Legend Plush and after 4 months there was a ridge in the middle of the king mattress and indentations of 1 1/2" on one side and 1 5/8" on the other. Our warranty was denied because we have 5 legs supporting the foundation instead of the 6 they require which was on a little tag attached to the mattress when it was delivered. Simmons denied the warranty as did Sleepy's. This mattress sells for $3500 and did not last for 6 months. Will never purchase another Simmons product and will never make another purchase at Sleepy's.
I got this bed while in high school and have loved it ever since. I'm entering my third year of college and am going to get the same bed for my new apartment. I like to be surrounded by comfort when I sleep and this bed is like a soft cocoon. I guess if you're not into that, don't buy this bed. But I don't know who's not into that.
This review is for Simmons BeautyRest Classic Bardwell Pillowtop
The Beautyrest Birmingham mattress set was purchased on February 6, 2012. It was initially a very comfortable mattress but my husband and I started to notice body impressions in the areas where we sleep at about 9 months of using this mattress. Shortly therafter, we both started having back pain as the impressions and lumpiness got worse. It is now May 2013 and the mattress is just awful. This was such a waste of money!
This review is for Simmons BeautyRest Exceptionale Birmingham Plush Super Pillowtop
We purchased a Simmons mattress from Ashley Furniture in November 2012. Within a month, we started to realize we were sinking into our sides because it was caving in. We finally decided we needed to contact Ashley Furniture about it. In March 2013, we got a replacement mattress (same brand, because they claimed it was just a faulty mattress). Within one month, it started caving in just as the first one did. I chose that mattress because it felt great to lie on when we selected it, and I am waking up in pain every day from it now because my body is sinking into the mattress. Simmons offers a horrible quality mattress, and it's unfortunate that Ashley Furniture sells that brand. I was amazed (and not in a good way) when the guys who came the measure how deep the mattress was sinking in, and before he even saw the mattress, he said "I bet this is Simmons." That is never a good sign coming from someone who deals with mattresses for a living.
Entering into our second time having our mattress replaced under warranty. We bought our King size Simmons Beautyrest Chasewood Firm mattress on 4-15-11 from Mattress Firm in Johnson City, TN. They replaced with a new one on 4-20-12. Just placed a call to have this one replaced as well. Junk! After only 6-8 months they both started to sag terribly, hurting our backs. We will never buy there again! Recommend going to a better retailer. Paid over $1300 for this crap! Also, the management changes frequently at the Johnson City, TN store. Usually not a very good sign.
This review is for Simmons BeautyRest Chasewood Luxury Firm
This bed is on the softer side but perfect for me and my husband. I have heard it compared to the softness of a waterbed which I feel is untrue. We had a waterbed years ago and that was soft. We are a tad over 40 and were told as we get older a little softer bed would be the most comfortable for us and that seems true. We both like this bed, in fact we bought three, a King for our room, a queen for our guest room and anotherKing for our cottage. We have had our bed for 6 months now and there isn't any body impressions-so far so good. It sleeps cool, feels soft on the top but very supportive. Conforms well to both of our bodies. My husband can move on his side and I won't feel any transfer of motion. Very well made in the USA. The Bryanna Euro top plush (not firm model) can go by other names so make sure you know which model you are getting, they can be very different. I highly recommend this Simmons TruEnergy bed.
This review is for Beautyrest TruEnergy Bryanna Plush Euro Top
Was fine for a year or two, then completely broke down. Caused serious back pain. Had to junk this after less than three years. A very poor investment.
This review is for Beautyrest World Class (Pre-2014)
Back problems within a year due to Body Impressions. Just measured 1-7/8" impression after 2 years and now sending it back assuming warranty works out.
