Terrible, had to buy new mattress (after 2 yrs) as warranty or email claims go un answered. Customer service will not return calls or reach out. Warranty claim goes into black hole. WORST BED EVER!
This review is for Simmons Beautyrest Recharge Plush
The mattress was amazing for the first 5-6 months then the neck, shoulder, back, hip and limbs falling asleep issues. Getting out of bed in the morning is very hard, I can hardly walk and I have to sit down in n a chair for 15 minutes until I feel better and can move I hurt all day! This bed never felt like the firmer showroom model. I feel like i literally sink in to the mattress 10-15 inches to the point where the mattress and my body are flush. My legs and shoulders stay up on the mattress while my midsection just sinks into the abyss like the bed is trying to eat me lol. I would definitely stay away from the plush model and I don’t know how the luxury firm feels! If I knew how bad the mattress would eventually sink I would have purchased the firm or a whole other mattress brand.
This review is for Beautyrest
Owned for: 1 year
Condition: Like new
45 - 54 years old
Male
Side Sleeper
200-250 lbs
Prefers Medium
Acid Reflux, Airborne Allergies, Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck), Restless Leg, Sleep Apnea, Sleeping Hot
I had this mattress for a 7 years. I never really liked it and I never slept too well on it. In the past 2 years I stared feeling an increasing back pain. I switched bed, I turn the mattress, I tried everything until I came to the conclusion that the mattress was just sagging. It was so bad that we had to flip this mattress on the other side (which is actually not even supposed to be used) in order to get an even surface to sleep on. My husband is only 165 lb and I’m 130 lb. I would expect a mattress like this to last longer than 5 years. Never buying another Beautyrest again.
This review is for Beautyrest Avondale Pillowtop
Owned for: 7 years
Condition: Completely worn
35 - 44 years old
Female
Stomach Sleeper
100-150 lbs
Prefers Somewhat Harder
Back Pain (lower / middle), Back Pain (upper / neck), Scoliosis
Cannot help but roll into middle of bed if sleeping on side.
Wasnt even year old and put in claim for warranty because middle of bed has huge divet and no support. Hard not to roll into middle of bed when trying to fall asleep
This review is for Simmons Beautyrest Hotel Diamond 5 Plush Euro Top
We complained about seeing both ends of the mattress showing stretch shortly after we purchased the mattress. A representative from the manufacturer came and looked at the mattress. After he measured the bumps he said everything was within the range of the mattress and the nothing would be doe.
I thought we were buying the best. But to say the least, we are extremely disappointed!
This review is for Simmons Beautyrest Black Ava Plush
Mattress is worst we have ever purchased....It is lumpy and sleep is horrible....tried to get them to take it back and exchange for another and store said it had to be a 2" sag in it before they would take it back....feels like your rolling to the middle all the time.....terrible and would never buy another one and it is only a little over a year old....never again $1000.00 wasted....
......
This review is for Simmons Beautyrest Silver Summer Sizzle Luxury Firm
I have been sleeping on a beauty rest Avery since Fall 2018. The first set I had failed completely. The sides would sink when sat on and you could slide right off the bed. The bed formed a sink whole where you would sleep. Lower back and hips would be painful in the morning. The kings ridge formed with in two days of sleeping on it. The problems went on and on. I have had a new replacement for about a month now. It is having the same issues. Mattress sinks in the center when you sleep. The ridge that has formed in the middle keeps you from being able to roll over. The sides are collapsing again. When you lay down you will notice your head is way lower than your feet. I am a healthy adult in good shape. I have not a good night sleep since purchasing this expensive bed. My hips hurt every morning. My lower back also. I wake with tingling in my hands often. My knees hurt when I wake because the bed throws my hips out of alignment. I have experienced Vertigo because my head sinks so much lower than the rest of my Body. Mattress Firm who sol me this bed does not seem to care once they have made the sale. They tell you it is your concern. They are just a greedy company in the business to sell beds. If you want to wake up everyday in Pain this is the expensive bed for you. I am sure there is a sales person at Mattress Firm who will be happy to sell it to you so they get their commission. Just know when the bed fails as it has twice for me in less than a year. They won’t help you. They already have your money from the sale
This review is for Simmons Beautyrest Platinum Avery Luxury Firm Pillowtop
This mattress is horrible. Our granddaughter sleeps on it and it's developed a huge lump in the middle of it. We are getting a new mattress delivered today which is NOT a foam mattress. We would never have a foam type mattress again. This one is just horrible. It isn't worth letting a dog sleep on it. We wasted $1200 on it 5 years ago and it started developing the lump in the middle after the first year. DO NOT BUY THIS PIECE OF GARBAGE!!!!
This mattress is comfortable but over a short period of time it developed deep body impressions that never went away. That alone made it more difficult to move around at night. Not what I expected after such a short time for the price we paid.
This review is for Simmons Beautyrest Black Lillian 18" Luxury Firm Pillowtop
We had a VERY old mattress with a 4" mattress topper. Too hot for my husband. We needed a new mattress so we thought we could sink some money on a new one. Bad decision. We start out sleeping in the middle together. During the night we sleep on our sides of the bed. It has developed impressions on two sides with a hump in the middle. We have only had the bed 9 months. Indentations need to be 1 1/2" deep for manufacturer to cover the warranty. Ours is only 5/8". As you know, when you spend 1/3 of your life on a mattress you expect better. That 5/8" might as well be a canyon with our backs. You roll into the impression every night. You gotta hang on to the side of the bed to get out in the morning. Very poor sleeping. Would not recommend to my friends.
This review is for Simmons Beautyrest Platinum Mount Allston Plush Pillowtop
Owned for: 6-12 months
Condition: Moderately worn
Over 65 years old
Female
100-150 lbs
Prefers Somewhat Harder
Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck), Osteoporosis, Sleeping Hot, Spondylolisthesis
