Company will ignore all communications, hope you go away
This company is a SCAM.
Anatomic Global is the parent company and maker of the Luxi One mattress. The company claims to offer a 100-night sleep trial, and a nice long warranty, but customer service will simply not process any returns or refunds. They don't tell you "no," they just... ignore you.
I was even contacted by the company's CEO, David Farley, personally after I filed a complaint with the Better Business Bureau—and then he also ignored every one of my replies. Other complaints online tell me that this isn't an isolated incident.
I bought this mattress to replace an innerspring mattress I had had about 10 years. Difference was night and day. It has a 3-inch gel/foam layer on top of a firmer core. By shopping around and waiting for a special I was able to get it less than $1000 and it seems to be a pretty good value so far compared to other memory foam mattresses. Very pleased with it and will probably move up to the Rejuvigel 3 (the softest) at some point.
