Dissatisfied, not kind to arthritis. Makes too deep of impression and feels like you have sunk to the hard floor. Also purchased the controller adjustable frame. What a waist!
Cons:
- Adjustable Comfort
- Surface Integrity
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
SameSleep
Sleep quality or quantity has not changed since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
PoorValue
Poor value for the money
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft
Comments (1)
Official Response
Thank you for sharing your experience with us. We would be able to offer better assistance if we were aware of the collection and model you had. You want to make sure that your frame is providing your mattress with proper center support. All of our mattresses are backed by our warranty. To understand what is and what is not covered, please see our online warranty brochure: https://www.serta.com/sites/1/tagrem/serta/uploads/files/Serta%20Warranty%20Brochure%20Updated%201-2016.pdf