Honestly, I went to the mattress store to purchase the tempurpedic cloud and feel like I was talked out of it and into this one. Salesman didn't have last years cloud on display anymore for me to try out again and said more people return their tempurpedics. Mmm how bout it cost me $300 more than the cloud I wanted (and loved the feel)? I wake up with a sore lower back almost every day. I think 4 months is a good enough "break in" period. I will suffer for a few years and then get what I wanted. It makes me angry that I have to pay a restocking fee. That would be a couple hundred. I sleep on my back, side and stomach so it's not from any certain position I continually sleep in.
LoriThousand Oaks, CA
Go with your gut
Cons:
- Overall Comfort
- Customer Service
- Overall Support
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
PoorValue
Poor value for the money
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft
Comments (1)
Official Response
Thank you for sharing your experience with us. The iComfort Savant comes in two comfort levels: Cushion Firm + Plush (we are unsure of which one you purchased). The plush is among one of our softer memory foam mattresses, while the Cushion Firm leans toward the firmer side. We see that you believe this mattress to be much too hard. For added comfort, we recommend adding a mattress topper. We also recommend taking note of what you like and dislike about this mattress for the future so you are able to determine which provides you with your ideal comfort.