Serta iComfort Savant Mattress Reviews

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What Owners Are Saying Savant

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Be sure to visit the Serta iComfort Savant profile for product line info, model details, photos, videos, Q&A and more!

Top Praise & Complaints Savant

Praise

People who are happy with their Serta iComfort Savant frequently praise Comfort, Overall Support and Other Features.

  • Comfort
    89%

    Overall Comfort

  • Support
    78%

    Overall Support

  • Other
    67%

    Motion Isolation

Complaints

People who are unhappy with their Serta iComfort Savant frequently complain about Other Features, Overall Support, Surface Integrity and Comfort.

  • Durability
    64%

    Surface Integrity

  • Other
    64%
  • Support
    55%

    Overall Support

  • Comfort
    45%

Most helpful positive review

Having a love affair with my mattress

My husband and I have fallen in love again, with our mattress!!! My husband sleeps very hot, with the Icomfort he is no longer waking up sweating. The mattress cradles your body in all the right ways. It is worth every penny!!! We recommend this mattr... Read more »

angela m from Devils Lake, ND

Most helpful negative review

Buyer Beware!! Trust the Bad reviews!

My wife and I made our big just got Married purchase on bedroom set and this icomfort mattress. First 6 months were great! Soon developed a soft sink hole here we usually sleep. Rotating mattress helps for a week or so. We were totally suckered into bu... Read more »

Michael M from Derby, NY


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Ratings Breakdown Savant Reviews

Summary % Praising % Complaining
Comfort

45%
Overall Comfort
25%
Support

45%
Overall Support
30%
Overall Support
Durability

25%
Surface Integrity, Overall Durability, Long-Term Support, Long-Term Comfort
35%
Surface Integrity
Value

20%
Overall Value
25%
Other Features

45%
Motion Isolation
45%

Reviews Savant

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Serta iComfort Savant Reviews
Ratings


(based on 74 ratings + 20 reviews)

  • 5 stars
    (7)
  • 4 stars
    (2)
  • 3 stars
    (0)
  • 2 stars
    (3)
  • 1 star  
    (8)
Recommendations 35 of 74 ratings would recommend their Serta iComfort Savant to a friend

  • Support: Very Poor
Pros:
Initial Comfort
Cons:
Overall Support
Surface Integrity
Temperature Control


  • Support: Excellent
Pros:
Conforming
Overall Support
Temperature Control
Cons:
None
  • Purchased in Jul 2011


  • Support: Fair
Pros:
None
Cons:
Return Policy
Temperature Control


  • Comfort: Just right
  • Support: Excellent
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Overall Comfort
Overall Durability
Long-Term Comfort
↓ See More ↓
Motion Isolation
Natural Materials
Professionalism
Retailer Service
Sex
Overall Support
Surface Integrity
Overall Value
Cons:
None


  • Comfort: Just right
  • Support: Excellent
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Overall Comfort
Localness
Customer Service
↓ See More ↓
Overall Durability
Long-Term Comfort
Long-Term Support
Motion Isolation
Pressure Relief
Overall Support
Surface Integrity
Temperature Control
Overall Value
Warranty Terms
Cons:
None


  • Support: Very Poor
Pros:
Temperature Control
Cons:
Firm Comfort
Issue Resolution


  • Support: Very Poor
Pros:
None
Cons:
Customer Service
Price
Surface Integrity


  • Comfort: Just right
  • Support: Excellent
  • Durability: Don't know
  • Pressure relief: Never
  • Temperature: Excellent
Pros:
Adjustable Comfort
Overall Comfort
Conforming
Cons:
None
  • Purchased


  • Support: Excellent
Pros:
Customer Service
Firm Support
Cons:
Smell
  • Purchased in Jan 2013


  • Support: Very Poor
Pros:
Smell
Cons:
Conforming
Product Consistency
Overall Support


  • Comfort: Just right
  • Support: Excellent
  • Pressure relief: Rarely
  • Temperature: Excellent
Pros:
Overall Comfort
Delivery Service
Overall Durability
↓ See More ↓
Long-Term Support
Motion Isolation
Natural Materials
Pressure Relief
Promotions
Overall Support
Surface Integrity
Overall Value
Cons:
Price


  • Comfort: Much too soft
  • Support: Poor
  • Pressure relief: Often
  • Temperature: Fair
Pros:
Overall Durability
Edge Support
Long-Term Comfort
↓ See More ↓
Natural Materials
Surface Integrity
Cons:
Overall Comfort
Long-Term Support
Overall Support


  • Comfort: Just right
  • Support: Excellent
  • Pressure relief: Never
  • Temperature: Don't know
Pros:
Overall Comfort
Delivery Service
Delivery Speed
↓ See More ↓
Edge Support
Long-Term Comfort
Long-Term Support
Motion Isolation
Natural Materials
Professionalism
Retailer Service
Return Policy
Overall Support
Surface Integrity
Transparency
Overall Value
Cons:
None


  • Comfort: Slightly too soft
  • Support: Good
  • Pressure relief: Often
  • Temperature: Excellent
Pros:
Motion Isolation
Cons:
Overall Durability
Edge Support
Long-Term Comfort
↓ See More ↓
Overall Support
Surface Integrity
Overall Value


Ours lasted about a year. I guess we were lucky.

  • Comfort: Much too soft
  • Support: Fair
  • Durability: Very worn
  • Pressure relief: Often
  • Temperature: Poor
Pros:
None
Cons:
None
  • Purchased in Apr 2013

by from Pittsford, NY on Apr 1, 2016


Go with your gut

  • Comfort: Much too hard
  • Support: Very Poor
  • Durability: Like new
  • Pressure relief: Sometimes
  • Temperature: Good
Pros:
None
Cons:
None
  • Purchased in Nov 2015

by from Thousand Oaks, CA on Mar 28, 2016


  • Support: Very Poor
Pros:
None
Cons:
Overall Support
Surface Integrity
Temperature Control

Official Response

By Serta Care from Serta Mattress on January 9, 2013

We're very to hear about your experience. We realize that you have purchased a new mattress and hope you are happy with your new model. If you still have your Savant, please contact us for assistance (https://www.serta.com/contact/).
-Serta Mattress


  • Comfort: Much too soft
  • Support: Poor
  • Durability: Completely worn
  • Pressure relief: Often
  • Temperature: Excellent
Pros:
None
Cons:
Overall Comfort
Pressure Relief
Slow Response
  • Purchased in Jan 2013


  • Support: Excellent
Pros:
Motion Isolation
Quick Response
Smell
Cons:
None

Official Response

By Serta Care from Serta Mattress on July 27, 2012

Hello and thanks for sharing your review. We're happy to hear that you are sleeping well on the iComfort.


  • Comfort: Don't know
  • Support: Poor
  • Durability: Like new
  • Pressure relief: Often
  • Temperature: Excellent
Pros:
Edge Support
Cons:
Overall Comfort
Firm Comfort
Flip-Ability
↓ See More ↓
Long-Term Comfort
Long-Term Support
Maneuverability
Pressure Relief
Price
Promotions
Repositioning
Overall Support
Surface Integrity
Overall Value
  • Purchased in Feb 2015


  • Support: Poor
Pros:
None
Cons:
Product Consistency
Smell
  • Purchased in Feb 2012


  • Support: Excellent
Pros:
Conforming
Soft Comfort
Overall Support
Cons:
Smell