do not buy if you cannot return

Our mattress was so hard when it arrived. The first few days left me with back spasms. We were constantly told by everyone at store and manufacturer to allow for a break in period. Keep in mind no one tells you this before you purchase this most expensive mattress. This is our third mattress purchase together and we've never had such a "break in" period. Read on line where people had actually walked the whole mattress over to soften it up. We have slept on it for 6 weeks now. The store wouldn't loan us a topper and the only way I've stopped myself from sleeping on the sofa is by using a feather bed topper we had, its only a twin unfortunately for my husband. After some time it improved but only slightly. My biggest complaint ( & I really hate to complain- we expected to love it, the showroom model was so good) is that we mentioned right from the first week that the mattress height was only 9" 3/8, its supposed to add up to 10" with the various comfort layers. Makes sense to me that this could be affecting our comfort. I think they must get this a lot which is why they sell the topper and we were encourage to buy one, a mere $500 more! We spent more than our limit on this mattress in the first place hoping that it was worth the investment for a long lasting mattress. With little help from store or manufacturer I am feeling at a total loss and out a great deal of money. Buyer be ware. Although truthfully with mattress purchases they pretty much got you.

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Pros:
  • Allergen Resistance
Cons:
  • Firm Comfort
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

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Poor Pressure Relief

Sleep Quality

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Not Rated

Stays "Cool"

User rated this bed:
Excellent "Coolness"

Value

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Not Rated

Warranty Service

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Not Rated

Softness Level

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N/A
Not Rated