So dissapointed

I researched for so long on mattresses and felt so confident about this mattress, I am so sore toss and turn all night and hands go numb, it doesnt feel soft to me it feels very stiff but almost sinking like memory foam. Worst part I didnt have a local retailer so I bought it at eco mattress store, no return exchange nothing. I didnt know this and feelvery stupid for making such a costly mistake. Im wanted to clarify a little more, this mattress is so soft I find I sink worse than with a memory foam, it has zero support for my body and now I am getting misalingment knots in my upper back. Please use my review to help you not be hurting like I am. My 2 yr od at 28 lbs smooshes in as well. ,i cant even pawn the bed unto her. I have had amaxing customer service with plb but the mattress still will not work for me and unfortunately I bought at a different store who is being very difficult. I will hopefully get some resolution. **********UPDATE*********PLEASE DO NOT GET STUCK LIKE ME. This mattress is awful, it sags terribly and has zero support I was told they just can't see any reson to classify it as a warranty issue and if it was would cost 1000.00 in shipping there and back. Why have a warranty when they, pure latex bliss will not honor it. The bed is soft and so I assumed it was just too soft a choice but in sags and caves in, without anyone on it. To pure latex bliss was nice and sent a complimentary topper which did NOTHING. the bed still sinks.Im buying a new bed because i have no choice and obviously no warranty. Please make sure you don't get stuck like me. There are other options and I wish i had used one. I don't want to sound ungrateful or complete jerk but to be told no no warranty no sorry you are out over a grand for a twin xl and to be stuck is beyond frustrating. Had I read a review like mine I would have never purchased this bed. So im trying to help others.

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Cons:
  • Slow Response
  • Soft Comfort
  • Overall Support
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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Not Rated

Stays "Cool"

User rated this bed:
Don't know Not Rated

Value

User rated this bed:
Not Rated

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Much too soft