No returns allowed after their "trial"

All other online mattress retailers offer a clear return policy on their site. Almost all include free shipping and free returns so you can truly test out their product before you commit. Christeli offers a sleep "trial" but will only exchange a mattress not allow returns. They obviously don't stand behind their quality or want their customers to find the right mattress. Got stuck with a mattress we didn't really want by not questioning this 'trial' from the outset. Also I found their claim to be comparable to Tempurpedic to be also misleading. While it had many features in common it felt nothing like the Tempurpedic beds it claims to match. Learn from our mistake. Plenty of other companies offer a better customer experience and stand behind their product.

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Cons:
  • Return Policy
  • Warranty Claims
  • Warranty Terms
User also said: no returns
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Ratings from this Sleeper

Back Support

User rated this bed:
Fair Back Support

Pressure Relief

User rated this bed:
Fair Pressure Relief

Sleep Quality

User rated this bed:
Slightly worse Sleep
Previous mattress was:
Memory Foam

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Good Value
Price paid (approximate):
$800 (King) Size

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Slightly too soft