After 1 year there were definite sags in the bed. Since they are less than 2" (they are about 1.5") it is not covered under the warranty. They only way to sleep now is to get in your hole and not move the whole night. We had to replace after 1 1/2 years and not with this brand!! I would not recommend buying this mattress!
K OClemmons, NC
Worst mattress we have ever bought
Pros:
User also said: noneCons:
User also said: No support. Sags.- Overall Support
- Surface Integrity
- Warranty Claims
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Not Rated
Sleep Quality
Not Rated
Stays "Cool"
Not Rated
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Not Rated
Comments (2)
Official Response
Hi KO, we're so sorry to hear that you had a bad experience with your Venice! This is certainly not typical of our beds, and we hope to win your business back in the future!
Hello i feel the same way i had a plush and then got the firm but still wake up achy in the neck and back each day i cant work out if it is saggy in the middle or i am going crazy i bought new pillows the works i had a cheap futon from ikea before this and slep like a baby i cant seem to find anyone to help qualify if it is defective a lot of comments are about this strange sagging so it sounds like i am not alone anyone else had any luck in working through this issue