We purchased this model two years ago and a year into ownership the mattress was already developing body impression. I rotate it and care for it according to the manufactures directions, once every two weeks the first two months then every two months after. Now, it has gotten so bad that I had to see a chiropractor and my fiance sleeps on the couch. We were still covered under a warranty where we purchased the set so they are replacing it free of charge. We are not getting the same one because they no longer work with the Carolina mattress company. Save your money and go somewhere else!!
MarciaBushnell, FL
Pain in the neck..and back!!
Cons:
- Surface Integrity
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Not Rated
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft
Comments (1)
Official Response
Marcia, I'm so sorry to hear of the issues that you experienced with your Hampton Plush, but I am glad that you found a solution that worked for you. Please accept our sincerest apologies as this is not common of our mattresses and we strive to create durable products that we are proud of. Thank you for sharing your feedback with us.