sublime sleep and customer service!

I first bought a CMG Radiant Plush at Sleepy's after I took their sleep diagnostic and was told I should have an EXTRA plush mattress. I was skeptical, but went with their assessment and bought the CMG Plush as it felt luxurious in the store. It took me a month and a half or so after purchase, to realize that my previously poor sleep got worse and now on top of that, I was waking up with aches and pains that I never had before! I asked CMG if I could exchange the plush for a firm and they supported me through the process of doing so with Sleepy's. (Note: I was slightly out of Sleepy's free comfort exchange time frame) With CMG's help, I had Sleepy's deliver my new firm mattress the very next morning and have been loving it ever since! Not only is this mattress comfortable and making my body feel good, it's eco-friendly (made from bamboo, which is a sustainable source and very breathable) and crafted in the USA which makes me happy. In conclusion, I highly recommend Carolina Mattress Guild as a company, and I love my new firm mattress. AND ALSO, if you take the Sleepy's sleep diagnostic test, take the results with a grain of salt and go with what you know!