This was my first bed purchase, aside from a futon as a teenager, and the bed my ex already had [which was TOO HARD. I hated it] So I was very excited to get my first bed, and I knew I wanted it to be soft, and amazing. I have pretty much hit the nail on the head with this one. The Energy Plush is very comfortable and doesn't leave me sore in the morning like firmer beds can. My only issue with this [and this may be my fault since I've never owned a bed like this before] is from sitting on the side of my bed to put my shoes on each morning, the mattress has sort of dented there. I hate the way that looks, had I known it was so fragile I never would have done it! but lesson learned I guess. All in all, great bed but DONT sit on the edge on a regular basis
Laurel DReynoldsburg, OH
super comfy, but
Pros:
User also said: very comfortable, soft yet supportive, great nights sleep, eco-friendly,- Firm Support
Cons:
User also said: sides sorta dent from sitting on the side of the bed, was hoping it would hold up longerRatings from this Sleeper
Back Support
ExcellentBack Support
Never have back aches or stiffness related to this mattress
Pressure Relief
Not Rated
Sleep Quality
Not Rated
Stays "Cool"
Not Rated
Value
FairValue
Fair value for the money
Warranty Service
Not Rated
Comments (4)
Official Response
Hi Laurel! We're glad to hear that the comfort level of the Energy is just right for you! It can be really difficult to pick out a mattress (especially the first time!) so it's great that you were able to find your comfort preference and that it has lived up to your expectations. Speaking to your sagging edge issue, that can happen to a certain extent over time and with habitual / repeated wear like you describe, but it shouldn't be all that severe. The Energy is actually foam-encased to prevent that issue specifically. Have you measured how far it dips, or taken a picture of the sagging? If it is 2" or more of a slant, or if you can tell from the picture that it's a sharp drop-off, you should be able to speak with the DFW you purchased it from and have them start a warranty claim for you. And if you're not covered under warranty for whatever reason, a mattress topper (even a thin one) is a great way to flatten out the surface of the bed under the sheets :)
Have you guys closed the store??
I have a Energy Firm and it is the worse bed I have ever had. I purchased this bed in January 01 2012 and now they have discontinued this mattress. When you lay in the bed now you find yourself in a hole. We have turned in around after a week you are still laying in a whole again. Now there is no warranty. I paid over a thousand dollars for this mattress.
Amazing mattress !!! I must have another !!! J Rentz