We are very satisfied with the bed in general. But found slight depression where we sleep.hope itt wont get worse as the bed gets older.not happy cant get to go to next step because i did not used up all my characters this is a bit frustrating. So i hope this does it if not will just close this survey
This review is for Spring Air Back Supporter Latex Hybrid Natalie Ultra Firm
Owned for: 6-12 months
Condition: Like new
45 - 54 years old
Male
150-200 lbs
Prefers Somewhat Harder Feel
Arthritis, Back Pain (lower / middle), Sleeping Hot
Official Response
Eddie thank you! we appreciate you feedback, please be aware a body impression is normal on all mattresses. this is part of the break in period of a foam mattress. please call us with any questions 617-884-2300! thank you for your support
I should have sent it back from day one. The box spring which supports the mattress is poorly constructed. It got very noisy very quickly. It was a shame because the mattress was comfortable. I just couldn't hear the creaking of the box spring for one more minute!
This review is for Spring Air Back Supporter Latex Hybrid Natalie Ultra Firm
Owned for: 3-6 months
45 - 54 years old
Female
Back Sleeper
150-200 lbs
Prefers Somewhat Harder Feel
Back Pain (upper / neck)
Official Response
Carolyn,
please be aware we have a replacement program for this! we would happily send you a new set to take care of any noise you may of suffered! if you have not returned it and would like to ask us any questions about your bed set please give us a call at 617-884-2300!
thank you
It was a well-rated mattress from Costco and some people reviewed it as too firm -- I prefer a more firm mattress. That hasn't been our experience at all. It's more or less comfy when you first lie down, but then we wake up in "sinkholes" and if you want to move your body to a different part of the mattress, it's hard not to roll back into the hole. The mattress just seems to give way way too much. It's a lightweight mattress and if you like to sink into a mattress, you might like it. I mean, we've had worse mattresses, but that's not exactly a ringing endorsement.
This review is for Spring Air Back Supporter Latex Hybrid Natalie Ultra Firm
Owned for: 6-12 months
Condition: Moderately worn
35 - 44 years old
Male
Side Sleeper
200-250 lbs
Prefers Somewhat Harder Feel
Official Response
Scott,
you have described a latex mattress to a T! thank you for your feedback and we are sorry you did not enjoy it! we hope you have better luck on your next purchase! you did not mention Costco's return policy in your text? please let us know if you would like to utilize it.
Bought this mattress through Costco online. It is as expected. i wanted a firmer mattress. It's been 5 months since we purchased this mattress and no big complaints...!
This review is for Spring Air Back Supporter Latex Hybrid Natalie Ultra Firm
Owned for: 3-6 months
25 - 34 years old
Male
Back Sleeper
150-200 lbs
Prefers Somewhat Harder Feel
Official Response
thank you for your feedback! we are happy we could help you sleep better! enjoy your Natalie! which has been highly rated in consumer reports 2 years in a row!
When I first ordered this mattress, I got it with the box spring as a set. However, the box spring wouldn't go through my stairs up to my room so I had to return the entire set and re order just the mattress. It would be beneficial to must costumers if Natalie would offer a two piece box spring for their Queen size beds just like they do with their King sizes. It would also help of Costco would offer the option of buying just the box spring just in case I'm able to later get it so I can have the whole set. When it comes to the mattress itself, it seemed to overpriced to have it lose its form a the end of the night and with time, especially since I'm only 5'7" and weight 145 lbs. My girlfriend weights a little less.
This review is for Spring Air Back Supporter Latex Hybrid Natalie Ultra Firm
Gods back support, very firm. Not too warm. Brought this after the old Simmons beauty rest for worn out. Big change in the quality of the sleep.
Could have better edge support though.
This review is for Spring Air Back Supporter Latex Hybrid Natalie Ultra Firm
Owned for: 6-12 months
Condition: Moderately worn
35 - 44 years old
Male
Back Sleeper
200-250 lbs
Prefers Somewhat Harder Feel
Airborne Allergies, Sleep Apnea
Official Response
thank you Manoj! we appreciate you support! glad you enjoy your Spring Air Natalie.
This mattress was purchased at Costco and was a good price for a memory foam mattress however it is VERY firm. It was painful to sleep and felt like we were sleeping on the floor. After we added a memory foam topper, the mattress has worked great but I without the topper, I wouldn't be able to sleep on the bed.
This review is for Spring Air Back Supporter Latex Hybrid Natalie Ultra Firm
Owned for: 6-12 months
Condition: Like new
35 - 44 years old
Female
Side Sleeper
200-250 lbs
Prefers Somewhat Harder Feel
Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck), Sleeping Hot
Official Response
thank you Brooke! we appreciate you support! glad you enjoy your Spring Air Natalie!
I have back pain, which is more pronounced when lying on my side. I thought my other mattress was fine as it didn't appear to be worn or sagging. However, this mattress provides firm support without being too hard. I would buy it again.
This review is for Spring Air Back Supporter Latex Hybrid Natalie Ultra Firm
Owned for: 6-12 months
Condition: Like new
45 - 54 years old
Female
Side Sleeper
150-200 lbs
Prefers Somewhat Harder Feel
Official Response
thank you Mike we appreciate you support! glad you enjoy your Spring Air Natalie! Spring Air
