Serta iComfort Vivacious Everfeel
Mattress Ratings & Reviews

Serta iComfort Vivacious Everfeel logo
83/100
Very Good
Back Support
64
Pressure Relief
54
Sleep Quality
70
Stays "Cool"
76
Value
N/A
Warranty Service
N/A
Average Lifespan
N/A
Back Support
64
Pressure Relief
54
Sleep Quality
70
Stays "Cool"
76
Value
N/A
Warranty Service
N/A
Average Lifespan
N/A
FILTER
13 total ratings, 1 with review
Female
Beth
Review left on Sep 11, 2015

I wish I had heeded the warnings.

I purchased the Vivacious Everfeel iComfort bed, and it was great for nearly a year. I'm a plus-sized woman, and discovered approximately a month ago that my side of the mattress (we rotate this mattress REGULARLY) was sagging to the point where my butt would sink all the way down to the next layer under the memory foam. We spent a SUBSTANTIAL amount of money ($2,800.00, and I'm still paying for it) on this mattress, box spring and frame (all are Serta products, by the way, and were purchased together), and to have sagging already is unacceptable. We have filed a warranty claim with Serta, since we purchased the mattress FROM the Serta website, and are waiting for an inspector to come out and confirm what we already know; that the mattress is sagging on one side and normal on the other. Get your act together, Serta...this isn't good at all and I honestly don't know that, even if the warranty is used and we receive another bed, I would ever recommend this bed to anyone I know.
This review is for Serta iComfort Vivacious Everfeel
Owned for: 1 year
Condition: Completely worn

35 - 44 years old

Female

Back Sleeper

200-250 lbs

Prefers Softer Feel

Acid Reflux, Back Pain, Hip Pain, Neck Pain, Plus Size, Sleeping Hot

Official Response
We can assure you that Serta stands behind the warranty 100% and if there is a manufacturing defect, the mattress will be replaced. For reference, please see our warranty brochure: https://www.serta.com/sites/1/tagrem/serta/uploads/files/2015-Warranty-SWC-007.pdf
0
See full review+ 1 comment

Female
LindaZephyrhills, FL
Review left on Jan 17, 2022

Ratings from this sleeper:

Back Support
4/ 5
Pressure Relief
1/ 5
Sleep Quality
5/ 5
Stays "Cool"
3/ 5
Value
N/A
Warranty Service
N/A
This review is for Serta iComfort Vivacious Everfeel
Owned for: More than a year
Condition: Slightly worn

Over 65 years old

Female

Side Sleeper

200-250 lbs

Prefers Harder Feel

Acid Reflux, Allergies, Arthritis, Back Pain, Hip Pain, Neck Pain, Osteoporosis, Plus Size, Restless Leg, Sleep Apnea, Sleeping Hot, Spinal Stenosis

0

Female
AnneTucson, AZ
Review left on Aug 26, 2020

Ratings from this sleeper:

Back Support
4/ 5
Pressure Relief
3/ 5
Sleep Quality
5/ 5
Stays "Cool"
3/ 5
Value
N/A
Warranty Service
N/A
This review is for Serta iComfort Vivacious Everfeel
Owned for: 4 years
Condition: Slightly worn

Over 65 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

Acid Reflux, Arthritis, Back Pain, Hip Pain, Neck Pain, Plus Size, Restless Leg, Sleep Apnea

0

Male
Phoenix, AZ
Review left on Jul 2, 2020

Ratings from this sleeper:

Back Support
3/ 5
Pressure Relief
2/ 5
Sleep Quality
2/ 5
Stays "Cool"
3/ 5
Value
N/A
Warranty Service
N/A
This review is for Serta iComfort Vivacious Everfeel
Owned for: 5 years
Condition: Moderately worn

55 - 64 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

Allergies, Back Pain, Hip Pain, Neck Pain, Restless Leg, Sleeping Hot

0

Female
TawnyaPortales, NM
Review left on Jun 14, 2020

Ratings from this sleeper:

Back Support
1/ 5
Pressure Relief
2/ 5
Sleep Quality
1/ 5
Stays "Cool"
4/ 5
Value
N/A
Warranty Service
N/A
This review is for Serta iComfort Vivacious Everfeel
Owned for: 4 years
Condition: Moderately worn

35 - 44 years old

Female

Stomach Sleeper

250-300 lbs

Prefers Harder Feel

Allergies, Arthritis, Back Pain, Hip Pain, Neck Pain, Plus Size, Sleep Apnea, Sleeping Hot

0

Female
MonaCorsica, PA
Review left on Sep 30, 2018

Ratings from this sleeper:

Back Support
1/ 5
Pressure Relief
3/ 5
Sleep Quality
N/A
Stays "Cool"
N/A
Value
N/A
Warranty Service
N/A
This review is for Serta iComfort Vivacious Everfeel
Owned for: 5 years
Condition: Like new

55 - 64 years old

Female

Side Sleeper

200-250 lbs

Prefers Harder Feel

Acid Reflux, Back Pain, Sleeping Hot, Spondylolisthesis

0

Female
Victor, NY
Review left on Feb 17, 2017

Ratings from this sleeper:

Back Support
3/ 5
Pressure Relief
3/ 5
Sleep Quality
5/ 5
Stays "Cool"
3/ 5
Value
N/A
Warranty Service
N/A
This review is for Serta iComfort Vivacious Everfeel
Owned for: 2 years
Condition: Like new

35 - 44 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

Acid Reflux, Allergies, Arthritis, Back Pain, Fibromyalgia, Hip Pain, Neck Pain, Sleeping Hot, Spinal Stenosis

0

Male
Indianapolis, IN
Review left on Aug 18, 2016

Ratings from this sleeper:

Back Support
3/ 5
Pressure Relief
2/ 5
Sleep Quality
2/ 5
Stays "Cool"
2/ 5
Value
N/A
Warranty Service
N/A
This review is for Serta iComfort Vivacious Everfeel
Owned for: Less than a year
Condition: Slightly worn

Over 65 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

Allergies, Arthritis, Back Pain, Hip Pain, Neck Pain, Osteoporosis, Plus Size, Restless Leg, Sleeping Hot

0

Male
Richland, WA
Review left on May 24, 2016

Ratings from this sleeper:

Back Support
4/ 5
Pressure Relief
3/ 5
Sleep Quality
4/ 5
Stays "Cool"
4/ 5
Value
N/A
Warranty Service
N/A
This review is for Serta iComfort Vivacious Everfeel
Owned for: 6-12 months
Condition: Like new

45 - 54 years old

Male

Back Sleeper

200-250 lbs

Prefers Harder Feel

Sleeping Hot

0

Male
Phoenix, AZ
Review left on Nov 29, 2015

Ratings from this sleeper:

Back Support
4/ 5
Pressure Relief
4/ 5
Sleep Quality
4/ 5
Stays "Cool"
5/ 5
Value
N/A
Warranty Service
N/A
This review is for Serta iComfort Vivacious Everfeel
Owned for: 1 year
Condition: Like new

25 - 34 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

Back Pain

0

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