Serta iComfort Directions Reinvention
Mattress Ratings & Reviews

84/100

Very Good

Based on 12 real owner experiences with this mattress.

Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

N/A

Warranty Service

N/A

Average Lifespan

N/A

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Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

N/A

Warranty Service

N/A

Average Lifespan

N/A

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on serta.com

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FILTER

12 total ratings, 1 with review

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PamelaCabot, AR

Review left on Sep 7, 2015

going to return my second mattresd

Develops body impressions and dips. For $2800 mattress I expected more. Very bad bed!!!

This review is for Serta iComfort Directions Reinvention

Owned for: 6-12 months

Condition: Completely worn

55 - 64 years old

Female

Back Sleeper

150-200 lbs

Prefers Harder Feel

Back Pain, Hip Pain

Official Response

We are sorry to hear you aren't pleased with your mattress. Serta stands 100% behind the warranty. If there is a manufacturing defect, the mattress will be replaced. For reference, please see our warranty brochure: https://www.serta.com/sites/1/tagrem/serta/uploads/files/2015-Warranty-SWC-007.pdf

See full review+ 2 comments

Saint Paul, MN

Review left on Jun 2, 2024

Ratings from this sleeper:

Back Support

5/ 5

Pressure Relief

4/ 5

Sleep Quality

5/ 5

Stays "Cool"

5/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iComfort Directions Reinvention

Owned for: More than a year

Condition: Moderately worn

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

Arthritis, Back Pain, Hip Pain, Neck Pain

SandraCerritos, CA

Review left on Nov 23, 2023

Ratings from this sleeper:

Back Support

5/ 5

Pressure Relief

5/ 5

Sleep Quality

5/ 5

Stays "Cool"

4/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iComfort Directions Reinvention

Owned for: 10 years

Condition: Slightly worn

25 - 34 years old

Male

Back Sleeper

200-250 lbs

Prefers Softer Feel

Acid Reflux, Back Pain, Scoliosis

South Bend, IN

Review left on Mar 22, 2023

Ratings from this sleeper:

Back Support

5/ 5

Pressure Relief

5/ 5

Sleep Quality

5/ 5

Stays "Cool"

5/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iComfort Directions Reinvention

Owned for: 6 years

Condition: Like new

Over 65 years old

Female

Back Sleeper

150-200 lbs

Prefers Medium Feel

Back Pain

Montreal, QC

Review left on Jan 15, 2022

Ratings from this sleeper:

Back Support

4/ 5

Pressure Relief

3/ 5

Sleep Quality

4/ 5

Stays "Cool"

4/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iComfort Directions Reinvention

Owned for: 8 years

Condition: Slightly worn

55 - 64 years old

Male

Side Sleeper

200-250 lbs

Prefers Medium Feel

Hip Pain, Plus Size, Restless Leg, Sleep Apnea, Sleeping Hot

Fort Collins, CO

Review left on Oct 7, 2020

Ratings from this sleeper:

Back Support

4/ 5

Pressure Relief

3/ 5

Sleep Quality

5/ 5

Stays "Cool"

2/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iComfort Directions Reinvention

Owned for: 7 years

Condition: Very worn

45 - 54 years old

Female

Back Sleeper

200-250 lbs

Prefers Medium Feel

Acid Reflux, Arthritis, Back Pain, Neck Pain, Restless Leg, Sleep Apnea, Sleeping Hot

MRBeverly Hills, FL

Review left on Aug 10, 2020

Ratings from this sleeper:

Back Support

4/ 5

Pressure Relief

3/ 5

Sleep Quality

N/A

Stays "Cool"

N/A

Value

N/A

Warranty Service

N/A

This review is for Serta iComfort Directions Reinvention

Owned for: 7 years

Condition: Moderately worn

Over 65 years old

Male

200-250 lbs

Prefers Medium Feel

Arthritis, Back Pain, Sleep Apnea, Sleeping Hot

MichelleOakland, CA

Review left on Jun 30, 2020

Ratings from this sleeper:

Back Support

5/ 5

Pressure Relief

5/ 5

Sleep Quality

5/ 5

Stays "Cool"

4/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iComfort Directions Reinvention

Owned for: 6 years

Condition: Moderately worn

35 - 44 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

Allergies, Sleeping Hot

North Wales, PA

Review left on Apr 24, 2020

Ratings from this sleeper:

Back Support

4/ 5

Pressure Relief

5/ 5

Sleep Quality

5/ 5

Stays "Cool"

5/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iComfort Directions Reinvention

Owned for: 5 years

Condition: Moderately worn

25 - 34 years old

Female

Stomach Sleeper

100-150 lbs

Prefers Medium Feel

DebiFort Collins, CO

Review left on Nov 15, 2019

Ratings from this sleeper:

Back Support

5/ 5

Pressure Relief

4/ 5

Sleep Quality

5/ 5

Stays "Cool"

3/ 5

Value

N/A

Warranty Service

N/A

This review is for Serta iComfort Directions Reinvention

Owned for: 6 years

Condition: Moderately worn

45 - 54 years old

Female

Back Sleeper

250-300 lbs

Prefers Medium Feel

Back Pain, Neck Pain, Plus Size, Restless Leg, Sleep Apnea, Sleeping Hot

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Serta iComfort Directions Reinvention
Mattress Ratings & Reviews

going to return my second mattresd

Official Response

Find the Right Bed

Compare Side-by-Side

Popular Mattress Comparisons

Discounts

GoodBed Cash Back

Expert Reviews

Popular Online Brands

Popular Store Brands

Write a Review

Mattress 101

The GoodBed Matching Quiz

Expert Reviews

Customer Reviews

Serta iComfort Directions Reinvention Mattress Ratings & Reviews

going to return my second mattresd

Official Response

Serta iComfort Directions Reinvention
Mattress Ratings & Reviews